Priding itself as the trusted work management platform of over 90% of Fortune 100 companies, Smartsheet is a modern work management software that enables businesses to manage projects, automate processes and workflows, and scale up to enterprise-level portfolios and programs. It offers a robust set of views, dashboards, reports, and workflows to track and capture project plans, schedules, and resources. Smartsheet easily integrates with a number of third-party apps and software to allow teams to integrate the platform into their current way of working. Enterprise-grade, it’s one of the most secure work management software in the marketplace, giving managers and IT teams visibility and granular control over data and access.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I love how easy it is to use it and even complicated stuff like forms and functions (which there are lots of) and logic is very straight forward and with a couple of read pages, one is able to easily understand and use all of the functions. Also the Customer support is extremely helpful. It is also very easy to use with some other apps, feeding data etc. I am using it every day for the past 6 month and never had any major issues.
I think there are not a lo of negative things to say about SmartSheet, however, I would highlight the fact that after a person saves CTRl+Z does not properly work, however, this might be my personal issue.
It helps automate a lot of manual work (sending emails when specific cell is changed and adding info to cells after other cells are filled.
Simple to start using Smartsheet. Great support with SS Support team, Help resources and SS university. Our team used the platform daily to capture data, update information, send automated requests to agency colleagues. Many similarities with Excel makes the learning curve easy and implementation of the sheets a breeze.
I have not found one, yet! I have been using SS for more than 7 years now, and frought the plateform to two different agencies for grant management and data collection for the grants.
At this time, I have not identified any specific applications that I would like SS to address.
Very easy to use, set up and share with the wider.
We dont use it that often but when we do it's great.
It's helping us solve production management issues.
You can review the history of changes and the scheduling function
There is not much that i dislike about smartsheets
N/A
Easy to use gantt charts. Usefull integration between diferent sheets. Easy implement in daily task to increase efficency. Delegte work, task list. We
Could be more and better option of visualisation data in sheet. When working internationally, the time in the mobile data change history does not work correctly for the user's location. In the case of the dashboard and the shortcut widget tool, there is an error that does not allow you to add another attachment from the BOX for the first time, but you must perform the entire operation again for it to be added correctly.
Increase efficiency of work.
- great templates - good intergrations - Good to use with external clients - dashboards are good
Not the easiest UX..... annoying that you need to create summary sheets to drive dasjhboards - you should just be able to hyperlink data from the main sheet to summarize.
- working with clients - quickly summarising projects using dashboards
One of the best things about is is the ability to centralize all finance related information in one place. It allows us to create customizable spreadsheets and dashboards which can be tailored to meet the specific needs of the finance team. It definetely improved the way we manage the relationship with our customers and suppliers as we have a spreadsheet for each of them and we all work together on it. it is very easy to use, we leant it quicky, our suppliers implemented it as well. We use it all the time for various tasks. The ability to share sheets with colleagues and external partners facilitates seamless collaboration and helps ensure that everyone is working on the most up-to-date information. it was very easy to integrate for the AP team, it helped us resolve invoice discrepancies or clarify pament terms with suppliers. Customer support was helpful whenever we had issues or we needed some guidance.
We had no issues so far with Smartsheet, it met all of our needs
We reduced the number of emails received regarding invoices or payments because we collaborate better with our vendors and the queries are solved quicker. We also monitor better payment approvals, we track due dates and generate insightul reports. This helped us manage cashflow effectively and provide valuable insights for decision making.
Organize everything and see all the information immediately
there's nothing I don't like about smartsheet.
It allows us to access up-to-date information about projects.
Smartsheet has become an indispensable tool for our team, and what I appreciate most is its seamless integration with Microsoft PowerBI. This feature elevates our data visualization capabilities, allowing us to glean deeper insights effortlessly. The platform's ease of use is another standout feature. Its familiar interface, reminiscent of Excel, makes it incredibly accessible for non-technical users. This similarity streamlines the learning curve, enabling quick adoption across our team and making it a breeze to implement in various projects and processes. A testament to Smartsheet's reliability is the fact that I have never needed to contact customer support. The platform simply works, demonstrating its robustness and user-friendly design. It has become a daily companion in our workflow, consistently delivering on its promises and contributing to increased efficiency.
While Smartsheet has proven effective for our team, the 25,000-line data limit is a notable drawback. This restriction poses challenges, especially in workflows where extensive data entry is common. It prompts careful consideration of when and where to deploy Smartsheet, limiting its use in processes with substantial data requirements. Despite this limitation, Smartsheet remains valuable for specific aspects of our work. However, the constraint underscores the need for the platform to explore options for handling larger datasets, providing users with greater flexibility.
Choosing Smartsheet over Excel proves advantageous in automating data refresh for PowerBI datasets. The seamless integration allows for automatic updates as team members input new data into Smartsheets, significantly reducing manual workload and ensuring that our PowerBI insights remain current and accurate. This automation not only enhances efficiency but also contributes to more timely and informed decision-making within our projects and processes.
huge amount of possibilities, view things in card type, calendar or grid. Colour change of each column. Adding things on or removing. Easy navigation. Complete creation from scratch how ever suits to me. And it's not complicated at all. Privacy and ability to share. All the options to add, remove, change, atatch things.
There is literally nothing I dislike or would like to change.
Organization of tasks. All the details are on there. And if something is missing, I can easily create the field and engineers can fil lt with their information.
The tracking functions, alerts, smartsheet spreadsheet features. I use smartsheet on a daily basis to manage projects with my team at work. Smartsheet is simple and easy to setup and add users. There is a lot of help options and guides. Not to leave out the tutorials. Smartsheet is easily integrated and exporting function is the best thing for cross platform use. I have been having such a great experience that I have not needed customer support.
There is nothing I dislike about smartsheet
Smartsheet allows me to manage and track projects in one single platform
It is easy to easy, allows to creaste tables and GANTTs that you can share with your team and colleagues.
GANTT layout can be improved and made more useful for presentations
it simplifies the overview of the activities and sharing them with the team
IT tracks my taskes and automates my reminders. I can also review documents and collobrate with others. It is very easy to learn and has amazing features.
I would lke it to have a few more excel type features but it is far suppier to excel.
Task tracking and aotomated reminders
Dashboards, data and all supporting documents in one space. Automation and forms for direct input. All in all a great working tool that has become pivotal in our business!
Having to separately share the data supporting dashboards so that reports can be seen
Streamlining development plans and competency checks for our team.
Creating and managing our project plans / Recons on Smartsheet is a lot easier as the document doesn't slow down when their is a lot of data. View cell history. Reminders - This the a big like
Not really a dislike but would like automation options
Forgetfulness - reminders can be sent out when a task is due/ scheduled to start.
A central place of document storage allows colleagues to easily access the document they require and collaboratively work on the same document at the same time. We utilise Smartsheet daily within our business and have found it easy to adopt within our processes.
It would be great if the data allowed for the feature of building graph graphic.
A central location for live documents and tracking progress within input from multiple users.
Smartsheet allows us to share and edit documents with ease. There are many features such as workflows, automation and forms that allow us to gather information and process inputed data with ease. Workspaces make managing access and documents a brease with simple interface and sharing functions. We have been able to easily integrate smartsheets into business processes for approvals and data collection, with the great support from the customer support team and documentation where needed. We have been able to implement SSO via our Azure services to allow JIT provisioning of accounts and secure access allow a smooth login period for regular users who sign in and access sheets on a daily basis, reducing their time to work.
We sometimes see issues trying to copy more than one cell from Excel into smartsheet but find this to be more of a user error than smartsheet. The import Excel function in smartsheet is amazing and has allowed us to convert many sheets.
Data collection - Smartsheet allows us to build a sheet and create a simple form that can be shared internally and externally allowing us to collect data. Whether that is for on site stock takes, audit tracking or feedback. Smartsheet allows us to collect, compile and display data with ease from the same page. The system lets multiple users work at the same time and collaborate on taks such as project plans or document management for audits.
Easy to configure and repeatable processes. Smartsheet University is a good source for learning about the product. A strong and fun Community platform where discussions, questions and answers are available to engage in or just review, whether it's to see what's going on in the Community or for help with solutions.
Commonly used features in Excel and Project are not available or are only available via 3rd party or add-on apps. Basic formatting, like column headers, is missing. Creating reports often requires workarounds for commonly needed things. Feature enhancements do not come often enough, and some of the most asked-for features have never been implemented or even addressed/discussed.
Smartsheet offers a project-centric platform that allows collaboration, transparency, and live data to be shared across the organization and beyond. Previously we had Project Managers working out of multiple platforms. Now we've got everybody aligned on one platform.
This is very user-friendly, can see all the status change updates in the log and can attach big-size files also. It is easy to use a filter of specific criteria.
close the status and download the excel sheet. Project planning was not accurate. So resource allocation and project planning should be accurate
simplify resource allocation and improve the accuracy of project planning. It benefits me for time tracking, budgeting, forecasting, dynamic reporting, and more.
Smartsheet makes it very easy to complete all of my documents and organization needs within one spreadsheet. The nice thing is you can use it for anonymous surveys, data collection, intake, organization l, creation of forms, and basically the sky's the limit! I could not function in my current role without it!
Nothing other than I am sure there are things I don't know that could improve my day to day workflow.
It keeps me extremely organized for all the students coming on site to our medical facility! It also is a great tracking mechanism that you can build, modify, or change if you have new requirements or objectives that need collected.