RingCentral MVP a well-known provider of business cloud communications featuring flexible and cost-effective video conferencing tools along with its collection of contact center solutions. The platform was built to support the needs of modern mobile and distributed workforces through features that facilitate better communication and collaboration between teams. Unlike legacy systems, RingCentral MVP is designed to run completely online. The platform is purchased, activated, set up and managed all online making it easily scalable depending on your company’s needs.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
We use RingCentral as our company lines. Employees are able to see a call come through on their computer as well as it rings simultanious on their cell phones. Employees can easily answer on one device and switch to the other mid phone call. The ease of RingCentral is unmatchable.
The cost unfortunately. We wish it was cheaper. It's hard for a start up company to afford it.
We don't have to blast our personal phone numbers to our customers. We are able to have a business line without the hard wiring.
Ring Central can be anything you want it to be. However they tend to change their menu's quite a bit and there is always a learning curve when that happens. RIng Central's tech department is great with explaining how everything works. They are very patient and are very eager to make sure you are completely satisfied.
To get through to a person, you must go through too many automated questions and they try to get you to use their automated system which is a total waste of time.
Being able to answer the phone from anywhere with the app
Ability to roll phones to different users, voice to text option, texting option, voicemail notificaiton, ability to use app from personal cell phone for business calls, decent customer support.
Changing versions with little knowledge of how to use the new platform. It sometimes requires a little digging to find what I am looking for. Lots of uses that I am not familiar with. Little/no training. Most knowledge has been trial by fire.
No current issues.
Having everthing in one location for meetings etc.
The ease of the app could be improved to flow better and find things.
Giving mobile abality to us and having eveything on one platform
I live in an area where there is no cellular service. The cloud phone ability allows me and my staff to stay in touch and receive business calls no matter where we are.
Learning how the stem interfaces with your current system is a challenge, but is met with a really high quality service department.
It brings together communication that cannot be found in just one package.
quick response when we require to meet a different standart.
nothing really. MVP is a great product, well serviced.
It provides an affordable solution and quick set up to meet our needs.
I like being able to use phone, fax and text! And the ability to fax, while I am on the phone is a GAMECHANGER for me!!
really, nothing at this point....it is hard to complain about much
I have to fax Forms to the IRS while I am on the phone, and being able to do that all from my desk, without having to get up and go to the fax machine, while the IRS Rep waits on the phone is a gamechanger for my practice!!
It is an all-in-one platform. Makes getting in touch with my colleagues simple.
Sometimes features change that I'm not aware of. However, Customer Support is always helpful!
I don't have to use multiple platforms for different features. RingCentral MVP is a one-stop shop!
Easy to use. Call quality is good. The customer service is outstanding. The features are wonderful. It saves us money and was easy to integrate and implement.
I don't have anything that I don't like at this point.
Our previous provider was creating issues with our technology. RingCentral has solved that issue.
I find that the service easy to use and always helpful
We currently do not have any dislikes, maybe in the future we will have some better feedback
Phone system is easy to use, manage and adjust if needed
It's so convenient to be able to send a fax and receive them in record time.
Sometimes it doesn't send enough attachments
Convenient to use fax services
Integration with Jobdiva. Better call quality and can sent text also.
All good. There is nothing I dislike about ringcentral.
Can call Internationally over VOIP
Easy to setup and use, great customer support.
I havent found any issues that I would put under Dislike.
It allows us to integrate existing cell phones to a call tree rather than purchase desk phones that typically sit un-used.
I like the ability to switch between a physical phone to applicationt to computer. The ability to log in from anywhere in the world and stay connected to your business. Easy to log in, great customer support to get to a representative easy. The flexibility to move things around as needed and hand over phone numbers is great for continuity from on employee to another.
The only downside I see is that it runs on data and when data signal is poor, your Ring Central connection is poor.
Accesibility to info of your phone from various devices.
IT CAN BE INTERGRATED EASILY WITH MOST OF THE ATS FOR E.G JOB DIVA
SOME TIME THE CONNECTION IS NOT STRONG ENOUGH
RING CENTRAL HELP ME TO CALL MY CANDIDATES PROFICIENTLY
Easy to use, user friendly, It's calling and texting featurs are very good.
There is noting which I really dislike about it, however if composing text option would be on header that would more easy to use.
Helping to connect with the people in easy way.
I like how we can easily make calls and connect with people in US and also connectivity is really good.
There's nothing to add in here yet because im getting all my work done by ringcentral. Only if budget could be a little lesser.
Ring central's conference calling really made it easy for me to connect my client with the manager and consultants. This is saving alot of time.
I like that they have the all in one model. My company uses them for phone and fax and it works great! We can all work remotely and still remain on the same phone system.
There isnt anything that I dislike at the moment.
Working remotely Fax remotely.. It benefits us because we don't have to be tied to one location we can work all over the metroplex.
easy to use, good value for the money, can transfer an existing phone number to it
requires scanning like emailing does. oh
portability
It's so smooth. And so professional and easy to set up.
Nothing honestly. Everything is very fluid.
Answering the phones and getting more calls booked