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Rocketlane
4.8
(481)
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Rocketlane Reviews & Product Details

Rocketlane Overview
What is Rocketlane?

Rocketlane is a collaborative customer onboarding platform that allows users to see the status and which project each team member is working on. Users can create templates for projects and reuse them which saves time and ensure consistency.

Company Rocketlane Corp.
Year founded 2020
Company size 51-200 employees
Headquarters Redwood City, California, United States
Social Media
Rocketlane Categories on Findstack
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What Rocketlane is best for?
How does Rocketlane compare to Pipefy?
What are the pros and cons of Rocketlane?
Rocketlane Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Rocketlane Features
API Integration
Appointment Scheduling
Automated Workflows
CRM Integration
Client Portal
Collaborative Tools
Compliance management
Customer Data Management
Customer Journey Mapping
Customer Segmentation
Customizable Templates
Data Import/Export
Document Management
Email Integration
Integration with Third-Party Apps
Invoicing and Billing
Knowledge Base
Live Chat Support
Mobile Accessibility
Multi-language Support
Notifications and Alerts
Onboarding Checklists
Progress Tracking
Reporting and Analytics
Surveys and Feedback
Task Automation
Task Management
Training and Tutorials
User Permissions and Roles
e-Signature Integration
Rocketlane Media
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Rocketlane Screenshots
Rocketlane Integrations
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 02, 2024
Rocketlane Logo
481 Rocketlane Reviews
4.8 out of 5
Mid Market (51-1000 emp.)
Jun 02, 2023
 Source
Overall Rating:
5.0
CS
Chetna S.
Founder
Share
"Review Rocketlane"
What do you like best about Rocketlane?

I like the tasks that we can directly add in the timesheets along with the google meets

What do you dislike about Rocketlane?

We cannot apply for half day leave in Rocketlane, only full day leave is applicable as of now

What problems is Rocketlane solving and how is that benefiting you?

Task management and allotment

Mid Market (51-1000 emp.)
Jun 02, 2023
 Source
Overall Rating:
5.0
HS
Himanshu S.
Founder
Share
"Review for rocketlane"
What do you like best about Rocketlane?

rocketlane is very easy to use and eliminate lots of steps that was needed previously for timesheet and project monitoring

What do you dislike about Rocketlane?

Nothing specific which is disliked about rocketlane

What problems is Rocketlane solving and how is that benefiting you?

Easily monitoring the time sheet and project

Mid Market (51-1000 emp.)
Jun 02, 2023
 Source
Overall Rating:
5.0
RB
Reema B.
Founder
Share
"Really helpful for managing task"
What do you like best about Rocketlane?

Easy to use and everything is in one software

What do you dislike about Rocketlane?

That it is not automatically add jira ticket

What problems is Rocketlane solving and how is that benefiting you?

Yes

Small Business (50 or fewer emp.)
May 31, 2023
 Source
Overall Rating:
5.0
TC
Tommy C.
Founder
Share
"Powerful Product, GREAT team"
What do you like best about Rocketlane?

Product has automated and organized our onboarding process saving us a bunch of time. And the team is so much fun to work with, especially in their own onbarding process!

What do you dislike about Rocketlane?

N/A, everything has been great! I can't think of anything so complain about.

What problems is Rocketlane solving and how is that benefiting you?

Onboarding new clients, onboarding new employees, later stage project management, organizing internal processes and content

Small Business (50 or fewer emp.)
May 30, 2023
 Source
Overall Rating:
5.0
ML
Miki L.
Founder
Share
"High quality product with fast deployments that are always improving CSAT!"
What do you like best about Rocketlane?

I love the various templates you can use to help various teams through initiatives and goals with clients. + They deploy updates truly based on customer feedback!

What do you dislike about Rocketlane?

The product is in somewhat early stages so minor glitches occur but nothing their team doesn't get right on to help with. The design could be a bit more modern and easier to follow especially for clients that are not tech savvy.

What problems is Rocketlane solving and how is that benefiting you?

It allows us to complete all customer onboardings and customer success processes within one system. Having a client use it for all stages allows for consistency and better adoption. I also love how it integrates with HubSpot and other top technologies.

Mid Market (51-1000 emp.)
May 29, 2023
 Source
Overall Rating:
5.0
SY
Sachi Y.
Founder
Share
"A must have!"
What do you like best about Rocketlane?

All-in 1 project management solution, I like the feature where under a task you have the option of chatting with a client. This eradicates the need of using any other tool to cover communication.

What do you dislike about Rocketlane?

There is nothing to dislike. I have been using Rocketlane since 6 months now and have seamlessly managed all my day to day project management related tasks. I can send reminders and assign tasks to both internal and external parties.

What problems is Rocketlane solving and how is that benefiting you?

The biggest bit Rocketlane is solving is having the tasks, updates, reminders, client communications, file sharing, all at one place. It is so easy to track the progress and assign the tasks to responsible parties, follow up on then by chatting in the same tasks for everyone's reference.

Mid Market (51-1000 emp.)
May 29, 2023
 Source
Overall Rating:
5.0
DD
Dhiraj D.
Founder
Share
"Ease of work and time management"
What do you like best about Rocketlane?

Very interactive and made life very easy. Cut the time of project planning and make effective planning of tasks. Very easy to use.

What do you dislike about Rocketlane?

Everything is well organised and nothing i dislike till now.

What problems is Rocketlane solving and how is that benefiting you?

Rocketlane provides transparency between client and all the users who all are on the project. It makes a seamless experience from starting till the end.

Small Business (50 or fewer emp.)
May 25, 2023
 Source
Overall Rating:
5.0
BM
Brent M.
Founder
Share
"100% Satisfied and we will never look back!"
What do you like best about Rocketlane?

Very intuitive and easy to use! RL has very logical features; the system has everything we need to onboard clients, project management, to-do's, and so much more.

What do you dislike about Rocketlane?

I have yet to find something that we dislike.

What problems is Rocketlane solving and how is that benefiting you?

RL has solved our issues with one source for all our data and onboarding processes. We have minimized our CRM use and other 3rd party solutions we now use inside RL. We have also reduced other expenses to help this system pay for itself. Their onboarding was also world-class.

Small Business (50 or fewer emp.)
May 23, 2023
 Source
Overall Rating:
5.0
TR
Tiffany R.
Customer Support Manager
Share
"Amazing Onboarding and Support"
What do you like best about Rocketlane?

We were not sure what onboarding service to go with, but once we saw what Rocketlane had to offer we were excited to see how this could help improve our customer onboarding process. The flow of implementation has been great. We have been met with understanding and patience.

What do you dislike about Rocketlane?

Currently I haven't seen anything I unlike about Rocketlane. We are new to the platform and so far we are pleasantly surprise with the ease of use and friendly support we have been met with.

What problems is Rocketlane solving and how is that benefiting you?

Rocketlane is solving the clunkiness of our onboarding process. We will no longer have to chance our customers to get the information we need for the onboarding.

Enterprise (> 1000 emp.)
May 19, 2023
 Source
Overall Rating:
5.0
SV
Shravanth V.
Founder
Share
"An easy way to fill your timesheets and record your projects"
What do you like best about Rocketlane?

Ease of creating projects, filling timesheets instantly

What do you dislike about Rocketlane?

The link between calendar and timesheets don't happen correctly all the time.

What problems is Rocketlane solving and how is that benefiting you?

I believe that Rocketlane solves the issue of project management, where we get to manage all our projects in one place and track progress simultaneously. The fact that we could pick the project we're working on, select the individual tasks, and set the individual hours spent on each of them, makes the timesheet filling process really easy.

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
SS
Shreya S.
Founder
Share
"One-stop solution"
What do you like best about Rocketlane?

RocketLane is a one-stop solution for all things project management and coordination. The tool is user friendly and intuitive and makes day-to-day tasks seamless.

What do you dislike about Rocketlane?

There isn't much to be unhappy about. Outstanding product, onboarding, and support teams.

What problems is Rocketlane solving and how is that benefiting you?

We're able to seamlessly manage projects and onboarding requirements. We're able to streamline our projects with the help of RocketLane, which drives up our efficiency.

Mid Market (51-1000 emp.)
May 15, 2023
 Source
Overall Rating:
5.0
PR
Prithvin R.
Founder
Share
"all-in-one platform has everything you need"
What do you like best about Rocketlane?

This tool is incredibly user-friendly and packed with great features. Plus, it's highly interactive making it super convenient to use.

What do you dislike about Rocketlane?

Nothing big to dislike about the product. There could be more optimised access levels for the users using the product.

What problems is Rocketlane solving and how is that benefiting you?

With this tool, we're able to effectively manage our time and access project information with ease.It works great in keeping us organized and on schedule.

Mid Market (51-1000 emp.)
May 12, 2023
 Source
Overall Rating:
5.0
VV
Vinesh V.
Chief Onboarding
Share
"Premium Experience for Customers and Organized Onboarding"
What do you like best about Rocketlane?

Communication, Project updates, Premium Onboarding Experience, and Auto Follow-ups. With the help of Rocketlane, we structure all our Onboarding into categories like Follow up, Not Responding, In Progress, and Completed. This list will give us a head start on customers who are not active to communicate better. Compared to competitors Rocketlane has been our choice in terms of affordability and extraordinary support. The customer support team is well-versed in the Automation of tasks and they helped us connect Rocketlane with our CRM.

What do you dislike about Rocketlane?

As of now, everything makes perfect sense to us and it's been going great. No Dislikes.

What problems is Rocketlane solving and how is that benefiting you?

Managing our client Onboarding on an Excel sheet was tedious. When one of our team members goes on vacation it was difficult for us to understand the status of the Onboarding. Rocketlane solves problems in communication, giving an amazing experience to the customer. Single source of truth for B2B customer Onboarding. Rocketlane also helps you with creating documents for Minutes of meetings, uploading documents, Send Updates, Send Customer Satisfaction survey and lots more.

Small Business (50 or fewer emp.)
May 10, 2023
 Source
Overall Rating:
5.0
AA
Angie A.
Founder
Share
"Rocketlane has made my job SO much easier! AND my clients are HAPPIER"
What do you like best about Rocketlane?

I like the ease of use, very simple to understand and easy to use. I like how it keeps me and my team so organized.

What do you dislike about Rocketlane?

There isn't really anything, honestly. I can't think of one.

What problems is Rocketlane solving and how is that benefiting you?

Organiation! With Rocketlane, it makes my job so much easier whilst keeping my clients on track of the onboarding and what they need to get done.

Small Business (50 or fewer emp.)
Apr 24, 2023
 Source
Overall Rating:
5.0
RR
Renee R.
Founder
Share
"Onboarding Organization"
What do you like best about Rocketlane?

No limit on number of customers I can add Create templates to quickly design plans for customers. Share documents with customers Allow customers to share docs as well as send messages.

What do you dislike about Rocketlane?

There are very limited training materials available to help with learning the application. Visually the customer interface can be overwhelming for customers. There is no way to have tasks stay hidden until something triggers it.

What problems is Rocketlane solving and how is that benefiting you?

We have 300 schools we need to onboard each year. Keeping track of all the schools, their data they submit, and the step in the process they were at was almost impossible before Rocketlane.