HubSpot Sales Hub Reviews & Product Details

I like the tasks the best. I would be lost without these. They are an excellent simple way to stay organized for what each customer needs and to organize my day according to what is most important.

I don't particularly appreciate how minor details can prevent you from creating a new contact. For example, if someone puts in email.cm instead of email.com, it prevents you from making a contact for them and takes more time to fix the problem.

Whenever it is going slow and not loading, I appreciate how quickly HubSpot is on it and the alerts explaining what the support team is doing and how long it should be before it is up and running.

all is custom according to what you need and the updates fits the feedback sent

when ever there is a something that cant be done , you have to find loopholes to get it

facilitated my company sales and service workflow

Advantages: Easy to setup integrates with Gmail, Salesloft, etc easy to use deals page makes life simple and helps keep track email sequences and snippets are a life saver

i think conversation and tickets can be improved- bad UI on that side please allow call recording and saving- it would change the game customized sequences are not available more AI and insights from HS would be appreciated

Makes collaboration with a global sales team possible. Easy to track, organize and track sales activity across email, calls, meetings, etc. Overview of the pipeline really makes life easy.

That you can basically in agreement with anything or any software

Too many not using it and not using all features

Customer contact

Using Sequences in HupSpot allows our team to easily reach out to prospects with the necessary emails and phone calls. Creating a sequence from templates is easy. The Analytics for Squences is useful in seeing the overall opens, clicks and replies.

The error report under Enrollments was difficult to find and not that helpful - the number of Unsubscribed or Bounced. There needs to be a report to provide the number of people who were not interested, no longer work there, or not the right person. this information is collected on the Contact's record in the Reason Unqualified field.

Using Squences allows us to capture information about our engagement with prospects. It provides us with the structure and organization to maintain our outreach with prospects.

In hubspot you can manually update everything data you put in and also you can also correct it on your own if any thing missed or wrong. Competitors might have automatic save or you don't have to put manually but I like the way hubspot is manual.

Sometimes it lags but other than that it has everything easy to use. You can remove the bug although it is great. This could be better if it has automated filter like 90days old lead something like that.

It solve lot of my time I dont need to write it done on paper it has every feature that will remind me if I will open the lead after . Days and contains every data I put before.

I like the way hubspot is layed out. they make it easy to navigate and stay organized.

No dislikes currently, I use it daily and have no complaints.

It allows me to stay organized and follow up in a timely manner.

I like that the sequences are helpful enough to speak to potential customers and that, overall there are different ways to update deals, contacts, and notes.

I don't like that we cannot populate easily a list of contacts by just entering their names on the search bar in the contacts section. Maybe new filters can be added to include both first and last name rather than just first name or last name filters.

The problems that Sales Hub is solving is the ability to communicate quicker and know who is interacting with us the most.

Hubspot Sales Hub is very user-friendly and easy to learn. As a former teacher, I thought it would be much more difficult, but the training videos and ease of use all came very quickly!

There are sometimes long outages that make it difficult to get calls and emails done, but I'm not sure if Hubspot can really do anything about that. It also sometimes says that a person has clicked on/opened an email and they definitely didn't.

They are definitely making it easy to organize, especially with their Lists feature. Their Templates feature also makes it easy to craft emails and see how users are engaging.

How simple it is to use! The platform is self-explanatory even if you haven't done the Hubspot training (which I highly recommend).

I wish there were a way to get LinkedIn statistics automatically synced. That can be a bit of a tedious process as it stands right now.

An efficient way to contact all my leads and stay organized so as to have the most productive sales process possible!

Connections with other apps, integrations, sales info

Not easy to navigate without experience in Sales softwares

Easy to connect with other apps, easy to filter accounts and leads

That it helps you to keep organized with all your tasks as well as your leads and clients.

Sometimes there are bugs with the platform, or it does not record the conversations or calls.

Honestly, it helps with everything.

HubSpot is easy to navigate in, and it is easy to understand how I should work in it to maximize the system.

I do not have anything that I dislike about Hubspot. When I've had questions to the support, they have been Supergood, quick to respond if I wonder about certain things.

It is easy for me to build workflows around our TCP leads. Automating processes to target leads in a easy and a good way.

I love how user-friendly HubSpot is, which allows me to stay on top of my tasks and edit/create notes to stay in touch with my team.

There is nothing yet which I dislike about the tool.

Keeping all contacts from CRM in one place for all of the commercial team to edit and change accordingly.

I like the Tasks and templates the best to increase my calls and emails. We are learning to use sequences which I am excited to utilize.

I dislike when it stops work or is down due to bugs but that is very rare. Would not let me upload screenshot of me using hubspot.

It is helping me stay organized and on track with all the tracking and data that is available.

I love how it's simple to use and I love the reminders I recievce when there is a task I need to go back to

At first I didn't know how to integrate certain contacts

I can see my coworkers notes and calls and records and that helps me to better understand the situation

The tracking capabilities and automation. We can pretty much do everything the our sales and marketing organization needs on Hubspot.

There could be better texting integration capabilities and there are some minor features missing, but nothing is a major dealbreaker.

CRM, tracking customer conversations/engagement data, automated engagement via drip marketing, task assignment, etc. It does everything!

I like that I can easily do everything in one place and track response rate

I think there should be more resources on success stories

It is solving my outreach by being able do everything in one place and track correctly

Email tracking. I can see when hot prospects are hot! Strike while the iron is hot!

Supressed contacts should still allow sequence emails.

So many I can't count. We have a marketing guy so I no longer have to send out my own marketing just let him manage HS and get leads to close!

HubSpot Sales Hub has been the key to our team's success over the last 2.5 years. It has allowed us to scale our business dramatically. We like how simple it is to use and the automation it enables.

The deduplication tool is manual unless you have a higher-tiered Operations Hub subscription which can lead to a database that gets a bit out of control if not properly managed.

It solves the problem of our team not having a clear understanding of which contacts and companies were already in our existing sales and marketing campaigns. It also solved the problem of a very time consuming manual campaign process that is now automated.