Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I love to consolidate in one place, my organization, my teams, the info and fup of all the projects
There are no downsides for me in basecamp, that's why I haven't changed the past 12 years.
Keeping track and collaboration bw coworkers has been fundamental in our company success
You can centralize all the project information, channel communication with your client in a very orderly manner and you can also maintain privacy with your team colleagues
The way you now create new customer contacts you work with and add them to the new project. Also the monthly price is high.
It helps me centralize the information of each project and channel it in an orderly manner with the clients.
Assignments and communication for our remote team.
Calendars could be better. Like a separate vacation one
Have a remote team in different countries. By holding folks accountable to their assignments,
I really appreciate how basecamp helps our organization stay organized and responsible!
Minor frustrations with having to scroll down to the end of a message thread to see the most recent postings, etc. But overall great project management tool!
Basecamp continues to improve with time, so that is very helpful.
The project management tool simple and effective, but I also love having all of our team communications in the same place.
Like any software, there's a small learning curve. But this is methodology related, not necessarily technical.
Task management, project management and internal comms all handled in one spot. Keeps our team focused and productive.
Basecamp has been helpful as we have been able to organize different projects within our organization and we are able to follow up with questions by using the to-do's
What I don't like about basecamp is that it is not in another language as we are bilingual, and our staff members are not able to use it and we have to train them in English to be able to learn how to use it.
The business problem for us is organization solving, following up, and having data storage. We haven't been able to have data update until we were able to use basecamp
The format and flexibility of BC are unlike any system I've tried. The BC team has always been open to suggestions and improvements to the system. BC is straightforward and excellent for remote teams; we are a 50/50 group. It has allowed us to keep projects on task, assign work to outside members, and set follow-up reminders. I'd highly recommend BC to any company, BUT like any system, I suggest there be a person in charge of that system and its structure. Without it, like any system, things can get lost.
I don't really have one. We've worked in the parameters of the system to make it work for us and become one of our most relied-upon company tools. If I had to pick one thing, it would be there's no discount for long-standing customers :)
Workflow is key to our company, and its functionality. We have
Honestly, the best feature in Basecamp is the recently released Card Tables feature. It makes the process of completing tasks from start to finish so much easier than the list of to-dos.
There's not a whole lot I dislike about Basecamp. I wish the cards had the option of selecting a date range to complete a card, rather than a single date as it does now.
It helps me get through my day to day tasks and keeps me in close contact with my clients and the tasks they assign to me. Before Basecamp I was using emails to get everything done but now I make sure all my clients use Basecamp or I can't guarantee I will get their tasks done.
Communication with our clients is much more organized and efficient with the message board and I love that we can track to-do dates and link to online calendars for reminders!
I wish there were a way to set dates on the to-do's not just based on the project start date but also depending on the project end date. Other than that, I think every feature works really nicely for us.
As event planners and designers, Basecamp helps us keep our client relationships clear, and open, with good communication. It is a great tool to share info to keep all our team and our clients in the loop. I just love the message board and how it keeps threads topic-specific (with weddings mainly, there is so much communication involved, that having an easy way to track and find specific details is very, very helpful!)
Basecamp is the most user-friendly project management software. It's easy to navigate, use, and manage projects--both individually and with teams and clients.
Honestly, there really isn't anything I don't like about it.
Time! How can we be more efficient with our time? Basecamp helps me not only manage time more effectively, but its simple interface allows me to find what I need quickly.
I can't do without BC. I can manage all my team projects easily. Communications are open and transparent, but also private with Ping.
It is not multilingual. It would be nice to have a Gantt chart created from to-do's with deadlines.
Without BC I would not be able to run my business, my journal, my research projects.
Very comprehensive, I have been able to straighten out any clutter associated with my work. We have extensive experience with its functions and implement them regularly to structure any format that brings together the company's activities and projects. Teaching or assigning tasks to the group is essential. The software has a well-designed user interface; it is fast, simple and straightforward. Basecamp facilitates a more advanced visualization of projects.
Since my company's budget changes monthly based on how we allocate our resources, I wish the software was more reasonably priced.
We do a lot of preparation so that all team members can connect and do their part in the project based on their position and how it is supposed to work. The most significant improvement for the organization as a whole has been the efficiency of the workflow. In summary, I think it's great to have access to a program that prioritizes project management, as it is necessary for any company with a wide variety of tasks that must be coordinated to function effectively.
The commnication between our own team and the client's staff has become so much easier. We can share reports and discuss with our team before sharing it with the clients.
The mobile application can be improved. I tried using BaseCamp 2 app on an iPhone device but it's not the same as the web application. They could improve UX/UI.
BaseCamp makes it so much easier for our clients to upload files related to the project in a few clicks. The simple user interface allows us to organize everything and make notes to our own team and send updates to the client.
Excellent communication tool. 1) Essential for onboarding of new members to my organization 2) One place for recording of all important meetings and plans. 3) Opportunity for folks to ponder proposals and plans prior to meetings allowing for better decisions 4) helps me organize projects with the ability to review previous similar projects 5) great layout 6) works great on all my devices 7) social as well but it's not FaceBook
Honestly....I still struggle with why some people do not find the layout intuitive? Certain people still post in the wrong teams or just don't know how to use messages. Not sure if there is fix for this!
We have used Basecamp for so long that it is hard to remember what it was like before. In summary though, Basecamp solves communication problems...everyone is aware that the important notices, messages, plans, decisions etc are on Basecamp.
Basecamp is very useful for communicating with our team and client team for project management.
There is nothing to say about dislike based on our usage, but need to improve the Graphical user Interface for users.
Basecamp provides the best communication channel for our team and clients.