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Best Live Chat Software for Medium-Sized Businesses

Products within the broader category of Live Chat have a lot in common and are aimed at solving business challenges for companies of various sizes. Yet, there are notable differences in the setup, features, pricing, customer support for medium-sized businesses compared to larger enterprises. Therefore, it's crucial to guide mid-market companies towards the suitable Mid-Market Live Chat Software options that cater to their specific requirements.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
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Inbenta Chatbots Logo
Inbenta Chatbots
4.0
(1)
Inbenta is a unique conversational AI platform built to help employees automate personalized interacti... Learn more about Inbenta Chatbots
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Intercom Logo
Intercom
4.5
(2,927)
Starting at $74.00/month
Intercom is a customer service platform that redefines customer support by simplifying processes and e... Learn more about Intercom
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JivoChat Logo
JivoChat
4.8
(47)
Free plan available
JivoChat is a free live chat software that helps online businesses talk to their customers in real-tim... Learn more about JivoChat
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Olark Logo
Olark
4.3
(223)
Starting at $29.00/month
Olark is WCAG 2.0 AA compliant, accessible, and GDPR-ready platform touted as the best way to help boo... Learn more about Olark
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Provide Support Live Chat Logo
Provide Support Live Chat
4.4
(16)
Starting at $15.00/month
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support te... Learn more about Provide Support L...
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Pure Chat Logo
Pure Chat
4.3
(204)
Starting at $10.00/month
Pure Chat is a platform for small and mid-sized organizations built to help engage their website visit... Learn more about Pure Chat
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Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
4.8
(21)
Starting at $240.00/month
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To fac... Learn more about Smith.ai Live Web...
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SnapEngage Logo
SnapEngage
SnapEngage is a company built on the founder’s passion for connecting people and working towards succe... Learn more about SnapEngage
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SpatialChat Logo
SpatialChat
4.7
(134)
Free plan available
Cloud workspace for remote teams to get synchronous work done together Learn more about SpatialChat
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tawk.to Logo
tawk.to
4.5
(181)
tawk.to is a messaging and customer management software that empowers companies to communicate easily ... Learn more about tawk.to
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Zendesk Chat Logo
Zendesk Chat
Starting at $49.00/month
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all... Learn more about Zendesk Chat
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Nextiva Logo
Nextiva
4.5
(3,028)
Starting at $25.95/month
Nextiva is a top-rated business phone solution that is one of the most well-known options available to... Learn more about Nextiva
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GetResponse Logo
GetResponse
4.2
(678)
Free plan available
GetResponse is a reliable email marketing software with marketing automation capabilities that can del... Learn more about GetResponse
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ActiveCampaign for Marketing Logo
ActiveCampaign for Marketing
4.5
(10,875)
ActiveCampaign is an integrated marketing tool that easily automates email marketing strategies and cr... Learn more about ActiveCampaign fo...
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Brevo Marketing Platform Logo
Brevo Marketing Platform
4.5
(689)
Free plan available
Sendinblue’s popularity among small businesses is rooted in its extensive features that include email,... Learn more about Brevo Marketing P...
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Freshdesk Logo
Freshdesk
4.4
(3,051)
Free plan available
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service ex... Learn more about Freshdesk
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Front Logo
Front
4.7
(2,019)
Starting at $19.00/month
Front is a customer communication hub that features a highly lauded modern interface inspired by email... Learn more about Front
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Help Scout Logo
Help Scout
4.4
(401)
Starting at $25.00/month
Help Scout gives growing businesses everything they need to deliver world class customer support in on... Learn more about Help Scout
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HubSpot Service Hub Logo
HubSpot Service Hub
4.4
(2,172)
Starting at $50.00/month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with com... Learn more about HubSpot Service Hub
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Landbot Logo
Landbot
4.7
(291)
Free plan available
Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational... Learn more about Landbot
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