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Brevo Marketing Platform Logo
Brevo Marketing Platform
4.5
(689)
(Formerly Sendinblue)
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Brevo Marketing Platform Reviews & Product Details

Brevo Marketing Platform Overview
What is Brevo Marketing Platform?

Sendinblue’s popularity among small businesses is rooted in its extensive features that include email, SMS, and live chat functionalities and segmentation features that can personalize communication with customers. The platform also supports landing page creation, A/B testing, heat mapping, and a host of other features and integrations designed to boost productivity.

Company Brevo Inc.
Year founded 2015
Company size 11-50 employees
Headquarters San Francisco, CA, United States
Social Media
Brevo Marketing Platform Categories on Findstack
Ask Questions about Brevo Marketing Platform
What Brevo Marketing Platform is best for?
How does Brevo Marketing Platform compare to HubSpot?
What are the pros and cons of Brevo Marketing Platform?
Brevo Marketing Platform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Brevo Marketing Platform Pros and Cons
Pros
  • Transactional and autoresponder mail options are available
  • Offers 40,000 free emails monthly
  • Design templates are well designed and very responsive
Cons
  • Unable to recognize additional fields such as gender and date
  • Limited third party integration
Brevo Marketing Platform Features
A/B Testing
Analytics/ROI Tracking
Attribution Modeling
Behavioral Targeting
CRM Integration
Campaign Management
Contact Management
Content Management
Customer Data Platform
Customer Surveys
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Marketing
Event-Based Triggers
Forms Management
Landing Pages/Web Forms
Lead Management
Marketing Automation
Mobile Marketing
Multichannel Marketing
Predictive Analytics
SEO Management
SMS Marketing
Sales Intelligence
Segmentation
Social Media Integration
Web Analytics
Website Visitor Tracking
Workflow Automation
Brevo Marketing Platform Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 10, 2024
Brevo Marketing Platform Logo
689 Brevo Marketing Platform Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Sep 30, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple and powerful"
What do you like best about Brevo Marketing Platform?

We use SendInBlue because it's really easy to create an email with variables. The best part is the schedule and lists option!

What do you dislike about Brevo Marketing Platform?

There's no reduction for non-profit organisations and we lose a lot of opportunity due to the mantaining cost (we only use free plan).

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Sendinblue helps us to send newsletter and personalized emails to our community. We used to lost a lot of time sending emails, now it's really easy and fast.

Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best service for sending massive mail"
What do you like best about Brevo Marketing Platform?

I used it for several months and I used also other similar but for price and usability, there are no competitors. The way to import, categorize and export the contacts is very easy with a lot of functionality. The customization of the email for creating the templates is easy and also the reports are very accurate, giving a view of the entire campaign. This is very useful for pointing to the next steps and adjusting the aims.

What do you dislike about Brevo Marketing Platform?

The SMS services are still too expensive, with no big differences from other competitors.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I could reach many customers and keep updating them about the news and offers in an easy way, also programming the campaign to be sent in the right window hours.

Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Service professionnel"
What do you like best about Brevo Marketing Platform?

Super accueil, solution trouvée très rapidement

What do you dislike about Brevo Marketing Platform?

rien, tout était parfait, une plateforme à recommander

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Problème de configuration de compte, solution directement trouvée

Mid Market (51-1000 emp.)
Oct 05, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Incredible Email Campaign Creator"
What do you like best about Brevo Marketing Platform?

The design platform is fantastic - you get so many options for your custom design of every email. It is also effortless to use, so you do not feel like you need to make a basic/simple template. I love that you can store an array of your own content to come back to for each email. Additionally, Send In Blue has amazing client support. There have been a few times that I send in a service ticket and someone replies to me within 2 hours and I can go about my design. I love it.

What do you dislike about Brevo Marketing Platform?

None. Our company is 6 years old and seen 3 different email creators, this is by far the best one we have ever used.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I love the data that you can pull out of sending an email to your clients. When you look at the mail report, you can extract precisely what recipients are engaging with (i.e. a link, a photo,). You can also pull data on who opened it or who has unsubscribed -- all helpful data to collect .

Small Business (50 or fewer emp.)
Sep 15, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Recommend"
What do you like best about Brevo Marketing Platform?

It would be interesting to have a greater diversity of templates

What do you dislike about Brevo Marketing Platform?

To date, fulfills all the functions it promises, which has made me fully satisfied,

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Quick and fluid creation of new newsletters.

Small Business (50 or fewer emp.)
Sep 07, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"SendinBlue 2 U"
What do you like best about Brevo Marketing Platform?

The templates are easy to use and the look is professional as well as socially acceptable.

What do you dislike about Brevo Marketing Platform?

I have tried a few other programs like this and I can say this one works the best - I cannot say there is anything I dislike.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I am having some difficulty adding to my mailing list and identifying who has unsubscribed.

Mid Market (51-1000 emp.)
Jul 20, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Email Marketing which is customizable to give you maximum output according to the budget"
What do you like best about Brevo Marketing Platform?

Ease of the Platform, Pricing, Excellent Customer Service

What do you dislike about Brevo Marketing Platform?

Pricing is ok but for a start up, can provide more discounts

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Email Marketing, Reaching out to Key contacts

Small Business (50 or fewer emp.)
Jul 08, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple et efficace"
What do you like best about Brevo Marketing Platform?

J'aime la facilité avec laquelle je peux gérer mes listes de contact, ainsi que l'éditeur de mail

What do you dislike about Brevo Marketing Platform?

Je n'ai rien de spécial à dire qui ne me plaît pas

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Je gagne beaucoup de temps avec l'éditeur de mail et la gestion simple des différentes liste de contact.

Small Business (50 or fewer emp.)
Jul 01, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent support help"
What do you like best about Brevo Marketing Platform?

fast support. Had what I thought would be an impossible problem with a Gibraltar postcode on profile creation and the support guy was on it in minutes and solved the problem. Then I had another problem with SMTP setup and he fixed that too, all on the one ticket and all in a matter of minutes from start to finish. I have just signed up and am impressed with the support and the UI, everything is so easily laid out and intuitive. This is fun

What do you dislike about Brevo Marketing Platform?

My experience is all good and so far I do not have any dislikes

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I changed to Sendinblue for a better, easier to use interface. I want top be able to create and send mailers and organise lists without spending hours of frustrating time trying to make a hard to use system work,... for me. This is great. It is working for me rather than the software working against me. Excellent.

Small Business (50 or fewer emp.)
Jul 01, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A must have email marketing application, no brainer"
What do you like best about Brevo Marketing Platform?

Deliverability rate is exceptional good, Awesome support team. Amazing features. A must have email marketing application. No brainer

What do you dislike about Brevo Marketing Platform?

Nothing to dislike as such. Absolutely give it a try

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Email marketing become so easy, including deliverability. A must have application

Small Business (50 or fewer emp.)
May 18, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use and very practical in handling"
What do you like best about Brevo Marketing Platform?

First, the drag and drop editor Second, the practical management of address databases

What do you dislike about Brevo Marketing Platform?

Interpretation of report data could be improved

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Just a slight problem with my account. All resolved in little time. Benefits: the ability to keep my contacts updated quickly and efficiently

Small Business (50 or fewer emp.)
May 15, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easiest email service ever."
What do you like best about Brevo Marketing Platform?

The transfer of the CSV was the easiest I have ever done. Customer service acted on my questions quickly.

What do you dislike about Brevo Marketing Platform?

Even though they responded quickly to my question, I had several offers of help days later. They need to remove answered tickets in a faster manner.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

After the third email offering help when the problem had already been solved, did someone close the ticket.

Small Business (50 or fewer emp.)
May 04, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Sendinblue, c’est un outil performant, clair et pratique !"
What do you like best about Brevo Marketing Platform?

Pouvoir communiquer par le biais de SMS, c'est selon moi le point fort de la plateforme.

What do you dislike about Brevo Marketing Platform?

J'ai bien cherché mais pour le moment je n'ai trouvé aucun défaut à Sendinblue 🙂

What problems is Brevo Marketing Platform solving and how is that benefiting you?

La communication au sein d'équipes est primordiale. Pour cela, Sendinblue propose des services sur mesure pour chaque utilisateur.

Small Business (50 or fewer emp.)
Mar 16, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simplissime d'utilisation"
What do you like best about Brevo Marketing Platform?

Petite PME touristique, nous utilisons beaucoup Sendinblue et nous aimons sa facilité de prise en main car nous ne sommes pas très doué en création de support de com. Cela nous simplifie bien la vie car leurs modèles sont vraiment bien et facilement personalisables.

What do you dislike about Brevo Marketing Platform?

Petit bemol: l'interface qui était en français au début, est maintenant en anglais ce qui complique un tout petit peu les envois.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Nous avons pu intensifier nos campagnes d'emailing et nous en avons vu les fruits concrets par une hausse de la vent e en ligne directement sur notre site internet.

Small Business (50 or fewer emp.)
Nov 27, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great tool for email marketing. Continues to expand and improve"
What do you like best about Brevo Marketing Platform?

Easy to use tools with a lot of customizable options. Good customer support. Constantly growing tool set. Competitive pricing.

What do you dislike about Brevo Marketing Platform?

I wish there were more automation options for ecomm - similar to Klaviyo. But they seem to be growing in that direction.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Needed a hubspot replacement for email marketing

Small Business (50 or fewer emp.)
Nov 16, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Programme très simple d'utilisation et très complet idéal pour des campagne marketing ."
What do you like best about Brevo Marketing Platform?

L'interface et la possibilité de personalisation

What do you dislike about Brevo Marketing Platform?

rien ! sincèrement le logiciel est très facile et surtout professionnel !

What problems is Brevo Marketing Platform solving and how is that benefiting you?

aucun problème lors de mon utilisation

Small Business (50 or fewer emp.)
Nov 10, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I HAVE ALREADY RECOMMENDED IT"
What do you like best about Brevo Marketing Platform?

The price should be clearer in the Lite package, only one price not have to increase for more services.

What do you dislike about Brevo Marketing Platform?

All is fine, really the unique issue is the price...

What problems is Brevo Marketing Platform solving and how is that benefiting you?

i can keep in communication with my people or costumer, i can create an email image.

Small Business (50 or fewer emp.)
Nov 06, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Sendinblue provides us with an easy-to-use, reliable email platform that perfectly suits our needs."
What do you like best about Brevo Marketing Platform?

I appreciate the functional templates that have become second nature to use.

What do you dislike about Brevo Marketing Platform?

I wish I had more flexibility in being able to customize how I can utilize images in my mailings.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

We've been able to maintain regular contact with people in our database and segment into lists for smaller, more focused mailings.

Small Business (50 or fewer emp.)
Oct 26, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great experience easy to use"
What do you like best about Brevo Marketing Platform?

Quick easy to configura, easy to use templates

What do you dislike about Brevo Marketing Platform?

Should be a bit easier to find bounce email issue (why they have been in soft bounce)

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Free campaigns helped me to let know My books

Small Business (50 or fewer emp.)
Oct 20, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best email marketing platform I've used"
What do you like best about Brevo Marketing Platform?

The SMS Campaign Feature and the swift customer service response

What do you dislike about Brevo Marketing Platform?

Nothing as of the moment. Before, it was when they just deactivated my account without informing me

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Quick SMS campaign

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