800.com Reviews & Product Details

Easy communication between clients and our offices. Glad to see they recently allowed images to be texted!

Wish I could import contacts from Google Calendar

No problems. Benefits are texting an 833 number

I love their interface that gives me the ability to just about anything I need to do with numbers I own such as routing, voicemail, etc. Easy and straightforward.

Not much to dislike here. I've experienced no issues with them.

We have multiple phone numbers, and each is managed in a different way. We're not locked into any single method

800.com has it figured out. Their user interface is easy to use and intuitive. They were responsive when I had questions and I was able to speak to a real person.

I do not dislike anything about this service. It has been a pleasure and always easy to operate. I only wish we had it earlier because we went through some real nightmare with other companies.

Having an 800 number gives a company instant value. All the great companies have them. The voicemail function is beautifully integrated with the email system and we can disseminate all calls to the right individuals

I like being able to hear my voice mail from anywhere anytime as long as I am able to check my email. I like not having to have a dedicated physical line.

It would be great if it was free lol! Seriously, it is a great service. I have had it for years without regret or desire to change.

I can get voice mails real time via email with a link to hear the audio. I don't need to put my personal cell as the main number, so no unexpected callls.

The website and set up was very User-friendly

The $5 minimum. it used to be pay as you go and now you need at least $5.

Having a professional number

An 800 number is recognizable and makes your business appear official to potential clients. The app makes it easy to separate your work phone line and personal phone line without needing two devices!

I was very confused when I was picking out my number because there were options shown with extra numbers. I now understand that you just ignore the last few numbers that don't fit in the traditional 10-digit format, but I was confused at first & I felt that my potential clients might also be confused by this.

As I said above: "The app makes it easy to separate your work phone line and personal phone line without needing two devices!" I am able to confidently put my number on my business card.

The ease of use. It is very easy to make changes, set up forwarding, and other options. I did not need any training.

The voice recordings sound computer-like.

We love the service. Really no true complaints.

Have multiple lines and transfer options when phone calls come in. Have automatic recording for all phone calls.

When I set the local time for each line, it takes too much time. I need to scroll it from up to the bottom every single day.

Receive customer phone calls.

I like that calls can come directly to my phone without requiring another setup. The calls can ring on multiple phones so the load can be shared across teams. Call logs are helpful. There is the option to have messages play when a client calls.

I wish I could have it show the client's number as well as the fact that it's a call through 800.com without having to pick it up. Right now I can choose either or.

I can avoid having my personal phone number on our e-commerce website. Single number for all inquiries. More professional due to customized number. Helpful for shifts.

I can receive text messages and fax too, and it's a plus that customer service is responsive and helpful!

As of now, there hasn't been anything that I don't like about the product or the service.

I needed an 800# as a professional touch to my business; the benefits to my business is that I don't have to pay for a text service because I have one and I have a fax option since both of these are included I save money by not having to pay for subscritptions

Very easy process to purchase and forward 800 numbers as needed. Also has more capabilities than we were expecting than when we first purchased. The turn around time to get the number activated and working was very quick.

I haven't found anything yet that I dislike with the 800.com service.

We wanted to use our name in the phone number when we were running ads. It's been great to be able to track what marketing investments work and which don't.

I like that this is an application and can be done from any computer or phone.

Explanation of features when navigating .

Another company or third party to answer calls for my business.

easy to use platform and one of the few who got us the number we wanted.

I don't have any complaints at the moment

contact center needs our customers,

800.com has excellent options to meet the needs of every business. My favorite options are messages sent to me whenever I receive a call or voicemail, along with text message options. The customer support is fantastic. Anthony went above and beyond expectations to help me get everything set up correctly. I think they offer everything anyone could need for their service, including an option to have the greetings in Spanish. There are various options for taped greetings or you can upload one of your own. Updating information, or change greetings, business information, block problematic spam, or scam call numbers is not a challenge. I find it to be user-friendly to make calls, and easy to set up for your fax usage, as well. Having used it for several months, now, I would highly recommend 800.com to other businesses looking for a good application, and great support staff.

I have not found anything to dislike about the service.

800.com allows me to meet customers and their expectations. Using 800.com, I can complete the essential commitments every day. 800.com keeps me in touch with business while allowing me freedom for other commitments.

800.COM is a very professional team; their system is user-friendly and their interface is easy to navigate; they handle support requests immediately without delays and have client safety as a priority, and do their best to preserve it. Their dashboard is super easy to use and displays clearly all needed info. we have been using them for more than 5 years and are very happy with their service.

Nothing to dislike; they are highly recommended.

Safety and cost are held in priority.

Really easy to change where the 800 number forwards. The user interface at 800.com is well-designed and easy to figure out. The actual operation is simple and its easy to get reports, payment history, etc.

Honestly nothing. We've really had no issues using 800.com and we will continue to use them for all of our 800 number needs. As we need additional 800 numbers, we just add them to our account.

800.com allows us to have an 800 for our customers, as well as in our industry we are regulatorily required to have an 800 number. 800.com allows us to get these 800 numbers but forward them to our VOIP numbers within our company phone system, meaning we still have full control over forwarding, auto-attendant, etc.

We transferred an 800 number from a partner company to ourselves. The process was easy and inexpensive.

There's actually nothing we don't like about 800.com

We transferred an 800 number from a partner company to ourselves. The process was easy and inexpensive.

They have very comparable rates to other 800 services and I was able to find all of my customized numbers with the prefix that I wanted. Excellent customer service as well.

Not so much a dislike but a challenge getting my messages forwarded to my cell phone and properly setting up a VM. But I got it done. Not enough od an inconvenience to change service.

No really problems. I love the fact that I am able to distinguish my three (3) business with their distinct dedicated lines and they all come to.my cell phone.

Have been using them for about 6 years. Prices are fair and the service fine. The few times I've spoken with anyone the issue was handled. I'd happily refer anyone to them.

Nothing really. They did have a rate increase but we were able to adjust my plan for my budget.

easy and affordable access to a toll free #. makes us look like a bigger company than we are.

It was so easy to find and sign up. The simplest part of starting my business.

It becomes a bit out of sight, out of mind. Hard to keep track of what I'm paying for and when.

Honestly, I just needed a number. It is something that I had to have but didn't really want to invest a lot of time doing.