800.com Reviews & Product Details

Ability to track incoming calls, manage voicemail settings and update forwarding features.

Seems to work extremely well for everything we need.

Virtual call center, multiple phone lines, call forwarding management.

800.com provides 800 numbers with a complete set of tools to manage and maintain them from its website. You can have multiple extensions with each number and it makes you look like a Corporate company.

I have been using 800.com for quite some time now but I do not find anything that I do not like. I seriously cannot think of anything to suggest to 800.com since it has every feature you can imagine as part of their package.

800.com provides fancy numbers and they are easy to remember. An 800 number elevated our company reputation and customers feel more confident calling an 800 number.

800.com is very easy to use and to get a number for your business or Groups

I don't have any dislike for 800.com at this time

I have nothing to right here

Lower cost and branded number, implementation time

Nothing everything went smoothly and reliable service

Costs and identifiable number

easy to use and change as a business, good overall prices

They use to have credit based pricing i liked it better

i had to pay monthly but it's low

Being able to set specific hours, forwarding calls, and set up different messages for different departments.

Make it more obvious they can leave a vm.

Separating our phones and having only availability during business hours.

This allows us to grow our company and allow for a nationwide presence.

All are amazing. We love using 800.com for our customer base.

Access to our clients and employees on a national basis.

Their customer service is the best. They are quick to respond to request. They are US based. Contact information is easy to find.

I wish there were more companies as good as this one!

Gives my business a 800 number for customers to call.

Our small business appears professional and it establishes trust with our customers. The service is easy to set up and use. We can adjust the setting/message at any time and the customer service is amazing!

The only downside we have had is that we have received calls from folks looking for a different company that also has an 800 number. I haven't experienced any negatives from 800.com.

We have no issues which need resolving with 800.com. Our service has been great and uninterrupted for a couple of years. Most of our customer service questions get sent via email but it's been great having this number for folks who would rather speak to a human being. Having the 800 number also minimized questions after they listen to the message, and many times our customer hangs up and emails us once they have heard the message. Many times we prefer emails because many of our customers are needing help after business hours.

If you need an 800 number, you can easily buy one and managing it is simple.

There really isn't anything that I dislike. I haven't had any issues in the past.

I needed a phone number for my business and they were able to easily provide that.

After searching and trying several 800 services for my organization, I chose 800.com for all the right reasons. Reasonable rates, plans, flexibility, and I get my voicemails emailed right to me for backup and easy reference! I live this service and recommend them to whoever is looking for an 800 number for their company.

There's nothing I dislike about the company.

I wanted internet based phone and voicemail service at a low price, and 800.com was perfect.

800.com is the best. I have always received prompt service. The customizations features are stellar and there is always someone to help if I need it. Thank You 800.com Sincerely, William Martino CEO

There is really nothing I dislike about 800.com

Multi-function features available throughout.

Very affordable, full feature set, easy user interface. It just works!

I do not have any dislikes at this time.

I've not had any problems. I am a small company that doesn't get very many inbound 800 calls, but I HAVE to have an 800 number. 800.com is perfect for me because it has a very low monthly fee and I can just pay "per use".

What I like most about 800.com is the web UI. I find myself using 800.com to make calls from my computer throughout the day just because it's so easy.

I'd like to see better history of calls made. As is, I have to enter (paste) in the phone number I want to call every time. A redial function would be good to start.

Providing simple access to support for our customers. Smart call forwarding has been very useful. Taking and making calls from a computer has been an unexpected benefit.

Customer support is very good. When you have a problem they stay with you and help you along the way.

Sometimes it takes a bit long to get someone on the line that know the entire system by heart

All our call are routed through them and only one number

The customer service agent who assisted me went above and beyond what I expected. Their solutions were fast to implement, worked across multiple platforms that are integrated with our enterprise and simply, just worked the way it should.

The market is saturated with services that are similar so it was difficult to find a trustworthy firm, like 800.com for our business needs. 800.com could market a little bit better so as to let their prospects know they are legit and helpful.

We were looking for an 800 number provider that could integrate with our current text message campaign services. 800.com was one of the only available that worked with our platform. It just so happens that they also provided the best customer service out of all the companies we inquired with. Implementation was extremely fast and their dashboard is the most intuitive and easiest to manage.

Keypad is clear and right in the middle of the app. The vanity toll free is spelled out with what it spells and not just the numbers displayed.

If more than one number , the ability of a drop down and select option would be something to consider.

Vanity phone to help callers remember the phone number is the main reason. Calling toll free vs calling any other number more costly to companies. Set up of toll free was in preparation for a future business. It is not meant for current public distribution.

We were looking for very specific vanity numbers and 800.com was the only place that we found what we were looking for with plenty of good options. Their rates are very reasonable & the platform is very easy to use.

We haven't yet found downsides - been using for six months with no hiccups

We still do traditional advertising, so being able to find relevant vanity numbers has been key.

The ease of use and set up. you can be live and going in hours maybe less.

Nothing! I honestly believe it works great the way it is.

being able to have a 800 number for more clients to reaqch out to my business from all over the world.

Easy to use! Good support and their technicians are friendly!

I haven't found any issues or had any negative experiences.

I haven't had any issues