Best Conversational Support Software

What is Conversational Support Software?

Conversational support software is a platform that lets businesses communicate with customers in a very conversational manner with the intent of providing personalized, real-time support. The platform uses chatbots, voice assistants, and other messaging platforms that are designed to enhance the customer experience by being able to offer quick, efficient support while minimizing the tedium behind the usual tasks of customer service agents.
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Freshchat Logo
Freshchat
4.5
(306)
Free plan available
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anch... Learn more about Freshchat
Freshdesk Logo
Freshdesk
4.4
(3,051)
Free plan available
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service ex... Learn more about Freshdesk
Freshdesk Contact Center Logo
Freshdesk Contact Center
4.1
(133)
Free plan available
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s custo... Learn more about Freshdesk Contact...
Front Logo
Front
4.7
(2,019)
Starting at $19.00/month
Front is a customer communication hub that features a highly lauded modern interface inspired by email... Learn more about Front
Help Scout Logo
Help Scout
4.4
(401)
Starting at $25.00/month
Help Scout gives growing businesses everything they need to deliver world class customer support in on... Learn more about Help Scout
HubSpot Service Hub Logo
HubSpot Service Hub
4.4
(2,172)
Starting at $50.00/month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with com... Learn more about HubSpot Service Hub
Zendesk Support Suite Logo
Zendesk Support Suite
4.3
(5,770)
Starting at $49.00/month
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of custome... Learn more about Zendesk Support S...
Acquire.io Logo
Acquire.io
4.3
(43)
Starting at $500.00/month
Acquire.io is a unified customer service platform that provides all your digital channels—including vi... Learn more about Acquire.io
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Drift Logo
Drift
4.4
(1,081)
Starting at $2500.00/month
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates cr... Learn more about Drift
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Helpshift Logo
Helpshift
4.3
(379)
Free plan available
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve ... Learn more about Helpshift
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Intercom Logo
Intercom
4.5
(2,927)
Starting at $74.00/month
Intercom is a customer service platform that redefines customer support by simplifying processes and e... Learn more about Intercom
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LivePerson Logo
LivePerson
4.2
(158)
Starting at $599.00/month
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that le... Learn more about LivePerson
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Podium Logo
Podium
4.6
(1,534)
Starting at $289.00/month
Podium is an all-in-one marketing and communication tool specifically built for local businesses that ... Learn more about Podium
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Respond.io Logo
Respond.io
4.8
(152)
Free plan available
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp... Learn more about Respond.io
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Userlike Logo
Userlike
4.4
(453)
Free plan available
Userlike is a live chat software that is largely considered one of the leading software options in its... Learn more about Userlike
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Zendesk Chat Logo
Zendesk Chat
Starting at $49.00/month
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all... Learn more about Zendesk Chat
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Zowie Logo
Zowie
4.7
(62)
Zowie is an AI-driven customer service automation platform. It's designed to integrate with various me... Learn more about Zowie
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Conversight Logo
Conversight
4.6
(24)
Conversight is an advanced conversational AI platform designed to deliver actionable insights through ... Learn more about Conversight
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