Vendasta is a marketing software company that offers a fully comprehensive operating platform for local experts who serve small and medium sized businesses across North America.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Easy to use. And very helpful. The interface is user friendly
Nothing about this is disliked by me or anyone in my company so far
Social media reputation management
The hands on implementation team. Drew and Mike are awesome
Nothing so far. I such it was a mobile app
Providing businesses with marketing support
The customer support has been excellent. I needed to set-up a new service for a client. Originally got an email with links and then on follow-up he walked me through the process. The client was set-up.
Nothing. There is enough choice in offerings to pick something that fits.
It expands our offering to our clients. For us SEO is a blackart and we can partner through Vendasta to offer it.
The service has been outstanding! Samuel has been a huge help getting things set up for my company! I cannot wait to use Vendasta to its full power to grow my business! I have loved having the Snapshot Report on my own company to see where I need to make improvements! I also have been able to increase my clientele with new features that I can offer.
So far, absolutely nothing. I would suggest adding an hourly feature to products for people like me that charge by the hour for certain services.
Bringing all systems into one place instead of having multiple logins for each service I try to use. I have been so much more productive using the Vendasta system!
Vendasta's Snapshot Report offers white-label reporting that begins a conversation with a prospect. This comprehensive reporting demonstrates our level of transparency for clients so we get right to their pain points. In turn, we can quickly solve those issues with internal services.
The platform is comprehensive. The sales support, academy, and community of peers is a novel concept tied into their business model. I would recommend a mobile app vs. book marked option.
We are investing in automation technology to streamline operations while utilizing CRM capabilities to track new industries. The problems we are solving are internal not so much with our clientele at this time.
I thoroughly enjoy the way the CRM for vendasta integrates with the rest of the white labeled platform. It makes keeping track of deals and contacts so much easier. The support team and my contact Amanda are phenomenal.
There is a small learning curve navigating between the sales and tasks section
Vendasta is making it extremely easy to run my agency.
They have great customer service and the platform offers a lot of different options
They offer so much different stuff it almost is too much to understand and fully utilize
I'm able to offload and systemize some of my marketing and fulfillment
One of the things that I truly like best about Vendasta is that these guys help me with all my needs! They put you first and answer every question you may have any time and at any moment. I genuinely built a great relationship working with these guys. And I recommend it if you're in the digital marketing business as well.
There's nothing I can say I dislike about the company. I haven't had a reason not to like them.
Helping me with my clients, being on zoom with my clients for I can close a deal on a sale. This is a hugggeee problem solving in my opinion for me. Also, being help creating proposals, letting me understand what the best solution for a client needs. The list goes on, but these guys help me with a ton of situations.
The virtual training sessions were the best I have ever had. Katie was very prepared for every session and incredibly knowledgeable about the products and how they could help my company specifically. Katie, as well as the other Vendasta representatives I worked with on occasion, were lively and interactive and made the conversations feel like speaking with a friend while still presenting a professional, informative training. Scheduling was flexible and easy to accommodate my ever-changing availability. Truly top-notch.
I am very much an in-person collaborator and classroom-style training is usually my preferred method. In a time when meeting together is difficult because of health and safety reasons (and also because I would have to cross international borders to visit the Vendasta team), I was wary of doing a complete training program virtually. As I said above, however, the courses were fantastic. So, my only suggestion here is: if there is ever the opportunity to attend an in-person training (perhaps a conference of sorts with other Vendasta users?) I would love to see that as an option.
All of our customers are using our existing services to find qualified applicants to hire. What the Vendasta platform will allow us to do is use the same, or similar, methods of marketing to prospective employees can also help them market to prospective customers. We are still in the phase of beta-testing with a select few of our customers to see what specific pain points this new offering will address, but so far there is a lot of potential.
The Vendasta team provides great customer support to their partners with very quick responses. I am a big fan and proponent of them as they’ve greatly helped my agency out. I appreciate the ongoing strategic guidance and support from my BDR, Chris Korol. She’s very sharp, always willing to help and talk shop which in turn assists me to determine the best marketing options for my clients. Thanks for everything, I definitely recommend Vendasta to everyone.!
I have no complaints about Vendasta - I am happy with my experience so far.
Vendasta helps me service my clients and ensures that we improve everyone's digital presence. The marketing services team helps with fulfillment and saves me time to focus on further business development endeavors.
The completeness of their strategy and the elegance of their app design
Not every package can be separated into individual apps and sold separately. Example the Reputaiton app has an ADA accessibility widget but I asked about just the widget and was told it could not be sold separately
We want to offer DFY services and don't want to staff up. I have product/service offer strategy and development done for me with excellent marketing assets.
Chiara is always available at our request and takes the time to explain every opportunity and all aspects of the products and services we inquire about. She is always checking in with the team and seeing where she can assist in opportunities or training.
I do wish when Vendasta bills out the account it was in one bulk transaction for all products and services, instead of individual transactions.
We are now a full-service Digital Marketing Firm. The benefits of Vendasta is that we have a full service team at our disposal
The online App & Dashboard are amazing to keep track of all digital marketing activities and analytics in one place! The white-label service is excellent and very timely. The support is rapid and thorough in answering all questions and helping you understand and sell products.
It is expensive but worth the investment.
I am a solopreneur. Vendasta gives me the behind the scenes support I need to grow my business.
Vendasta has allowed my digital agency to appear larger than what I am. Because they have a list of products/solutions that I serve my clients with, I no longer have to hire staff to work on my projects... All I need to do is log on to the partner center, look in the marketplace for a given solution and launch my project. It has helped me streamline my processes.
I have been with Vendasta for 15 months now, and in these 15 months, I have had 3 different PDMs handling my account. I would have liked that number to be less so that we can work on a plan together. I am happy with the PDM that I have now and I hope he stays on.
The biggest problem Vendasta is solving with me is solving for me is the automation of reports being sent to my customers. This used to be a burden every month for me prior to working with Vendasta's ecosystem.
Vendasta has been a great partner with their tools but Hashim Syed, Partner Development Manager, takes the experience to a higher level. He wants each client to succeed and goes above and beyond to help in every way possible. There are other platforms out there but it is people like Hashim that contribute to our success.
There is bit of a learning curve but that is similar to other products
Client management, product offerings