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Highlevel
4.3
(102)
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Highlevel Reviews & Product Details

Highlevel Overview
What is Highlevel?

HighLevel is a comprehensive sales and marketing platform designed primarily for agencies, consultants, and marketers. It offers a variety of tools including CRM functions, social media management, pipeline management, and automated marketing capabilities, all within one integrated system. HighLevel's distinctive feature is its white-labeling option, allowing agencies to brand the platform as their own and offer it to clients under their name, enhancing their service offerings and potentially increasing recurring revenue.

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Highlevel Product Details
Segment
Small Business
Mid Market
Freelancer
Ease of use
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk
Training Documentation
Languages English
Highlevel Media
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Last updated: July 02, 2024
Highlevel Logo
102 Highlevel Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Aug 26, 2022
 Source
Overall Rating:
5.0
Dr. Jeanette D. avatar
Dr. Jeanette D.
President, Pt, Dpt, Lat, Atc, Pnmt C, Nasm Cpt, Nasm Fns, Nasm Ces, Tm Rc
Share
"Highlevel is an All-In-One Marketing Genius Platform!"
What do you like best about Highlevel?

Highlevel is absolutely amazing! It allows a small business to utilize one platform to: create a website, create landing pages, schedule clients, email clients, text clients, send broadcast emails and texts to contact list, track KPIs with new leads, create social media content 1 time to share on all social media platforms simultaneously, integrates with Google calendar, integrates with Stripe, integrates with Facebook for ads, integrates with Google My Business, integrates with Twilio, integrates with Mailgun, integrates with Shopify for an online store, creates triggers and workflows so when clients opt-in from a website page or landing page then they will automatically receive their next step. Highlevel is a gamechanger for website design, automation, and lead generation!

What do you dislike about Highlevel?

The downside to Highlevel is the learning curve to utilize all of its capabilities. However, it is also super user-friendly. I have absolutely no tech background. With the help of their tutorial videos and their YouTube channel, I was able to design my own website with drop and drag - no code required! I also created landing pages and opt-in forms for lead generation. I manage all my content marketing through their social media calendar. Even though there is a learning curve that takes a bit of time, other platforms are way less user friendly. And if you really get in a jam, their customer support is super responsive! The only thing I wish Highlevel offered was an EHR! As a solopreneur health care provider, it would be fantastic if I could use Highlevel for my SOAP notes. Fortunately, Highlevel also integrates with my current EHR calendar so I don't have to worry about double-booking clients!

What problems is Highlevel solving and how is that benefiting you?

Highlevel allows me to have one platform that does everything I need to run my in-person and virtual wellness practice. I don't have to log in to multiple platforms because Highlevel has my website, my marketing, my appointment calendar, my lead generation, and so much more!

Small Business (50 or fewer emp.)
Aug 23, 2022
 Source
Overall Rating:
5.0
Mike C. avatar
Mike C.
Publisher
Share
"HighLevel is THE must-have tool for Agencies servicing the small business community..."
What do you like best about Highlevel?

HighLevel has created an entirely new economic opportunity for Agencies selling to the small business community by developing a platform that integrates a variety of key marketing functions and empowers Agencies to deliver marketing services to their customers with the scalability and profitability that has been missing in this industry. Servicing small businesses requires a very high degree of efficiency to make the ROI work - HighLevel's technology makes it possible. Even more important than the technology that they've developed, they've also created an outstanding culture that truly cares about the success of Agencies, and operates with incredible integrity - I've never been more impressed with the leadership of a company in my career.

What do you dislike about Highlevel?

As with just about any technology startup that's trying to radically impact an industry, they develop and ship fast! This has its pros and cons, of course, so sometimes you have to operate with the expectation that new features may not be exactly what you want them to be at first. But that's a small price to pay for the innovation they are bringing to the industry.

What problems is Highlevel solving and how is that benefiting you?

The problems I'm solving are: 1. Being able to integrate a variety of marketing functions without paying for or integrating a variety of marketing tools, 2. Offering services to customers at scalability and price points that previously would have been impossible, 3. Saving a lot of time and money on separate tools and headcount I would normally need to accomplish points 1 and 2 above.

Small Business (50 or fewer emp.)
Apr 06, 2022
 Source
Overall Rating:
5.0
TC
Tim C.
President
Share
"The best overall marketing automation platform"
What do you like best about Highlevel?

HighLevel provides a rich set of marketing automation tools all in one place that we can use to provide services to our digital marketing clients. The automation capabilities are powerful and allow us to create extremely useful tools for our business and for our clients to use. The ability to create HighLevel instances for our clients to use at no cost to us is amazing and very valuable to us.

What do you dislike about Highlevel?

The CRM portion of the product needs significant improvement with respect to linking individual contacts who work at the same company. It also lacks the ability to send emails to contacts with cc and bcc addresses.

What problems is Highlevel solving and how is that benefiting you?

It allows us to create solutions and products to offer to clients that can be built by personnel on our team who are not classically trained developers.

Small Business (50 or fewer emp.)
Mar 31, 2022
 Source
Overall Rating:
5.0
DH
Dar H.
Ceo
Share
"Highlevel is the ultimate tool for business."
What do you like best about Highlevel?

Highlevel we can take care of our clients within one easy-to-use tool. No more need for separate software apps that we have to try tying together. I also like that the GHL team is continuously in improvement mode... constantly adding features that enable us to provide more value to our clients... OH, and I LOVE THE AFFILIATE PROGRAM!

What do you dislike about Highlevel?

That too many people already know about our best-kept secret. Really, it's been a game-changer for our agency. If there's anything that sticks out, its the number of agencies that use GHL that don't help themselves and clog up the tech support channels.

What problems is Highlevel solving and how is that benefiting you?

It seamlessly integrates all of the essential tools needed for most businesses to get more customers, communicate with them better than ever and keep them coming back.

Small Business (50 or fewer emp.)
Mar 10, 2022
 Source
Overall Rating:
5.0
SL
Sergio L.
Founder
Share
"Software Marketing Automation Architect"
What do you like best about Highlevel?

In HighLevel marketing agencies will find a complete platform to deliver unparalleled value for customers. From basic CR M features as landing pages, contact management, and audience segmentation through call, email, SMS, Messager & Instagram automation, online booking, call tracking, form and surveys, and much more!

What do you dislike about Highlevel?

The GHL product team continuously delivers new features and improvements, but some very specific features or use cases might not be available initially and require some workarounds. If you want immediate results or are looking for a done-for-you platform you might want to consider working with an existing GHL agency instead.

What problems is Highlevel solving and how is that benefiting you?

We use GHL at ChatHQ to track client acquisition and lifetime value, power customer success and education, and process payments and recurring subscriptions online.

Small Business (50 or fewer emp.)
Mar 03, 2022
 Source
Overall Rating:
5.0
TW
Todd W.
Founder
Share
"All the feature sets I was looking for to grow my agency"
What do you like best about Highlevel?

I love the single location I can come to. Typically most businesses are juggling between 5-10 pieces of software to build and manage an online offer sequence... and I can do pretty much everything from lead capture to client acquisition in one place! Super cool stuff!

What do you dislike about Highlevel?

The CRM is lacking a few key features... but the founders of the company are very accessible and actually listen well to customer feedback.

What problems is Highlevel solving and how is that benefiting you?

Simplifying my client journey. When I first signed on with GHL... I had no idea how much it would change my business. I have literally modified my business to work within the feature set of High Level. Its an amazing solution for anyone trying to provide marketing services to clients.

Small Business (50 or fewer emp.)
Mar 02, 2022
 Source
Overall Rating:
5.0
Melissa B. avatar
Melissa B.
Owner
Share
"The solution to automating your sales and marketing!!"
What do you like best about Highlevel?

Where do I start? I LOVE this software and the development team behind it. It is the true all-in-one that I have been looking for. All the features I need for Agency are included and get better and better every day. The dev team continuously adds new and/or upgraded features each week. I think what I love the most is the company behind the software. Never have I had such great support. The dev team as well as the management team actually listen to us. They care about our success. It's amazing!

What do you dislike about Highlevel?

That's it's no longer a secret! When I started with them, it was very early on and no one had heard of it. Now, the news is spreading among marketing agencies. We've introduced it to many agencies ourselves.

What problems is Highlevel solving and how is that benefiting you?

We have automated our entire sales and marketing systems for our agencies and for our clients. My calendar is full with qualified appointments, our onboarding process is smooth and successful. It has transformed our company and I love watching our clients do the same in their businesses.

Small Business (50 or fewer emp.)
Mar 02, 2022
 Source
Overall Rating:
5.0
MC
Matt C.
Ceo
Share
"Best CRM ever- don't even ask me!"
What do you like best about Highlevel?

all in one solution for small and mid sized agencies

What do you dislike about Highlevel?

bit of an overkill with features, but hey you may need them!

What problems is Highlevel solving and how is that benefiting you?

communications, funnels, CRM, leads, operations, everything!

Small Business (50 or fewer emp.)
Mar 02, 2022
 Source
Overall Rating:
5.0
QN
Quinton N.
Ceo
Share
"All-In-One Marketing OS"
What do you like best about Highlevel?

It's not really just a CRM, it's more of an Operating System for marketing teams. With a super robust API and limitless customizability, it really gives you the ability to manage your system to your specifications!

What do you dislike about Highlevel?

Due to the overwhelming rush of new users in the last year, and crazy amount of new features, the support team is constantly finding themselves playing catch-up. This should be fixed with more support members getting hired this quarter! (or so I've heard)

What problems is Highlevel solving and how is that benefiting you?

Using the automated SMS, we've integrated missed-call text follow-up for hundreds of businesses, allowing the business to take advantage of new opportunity even when they're not at the office! They can either respond with their personal device via the white-labled mobile app, or we've even connected Ai to allow for automated conversation without human at all!

Small Business (50 or fewer emp.)
Feb 27, 2022
 Source
Overall Rating:
5.0
PB
Peter B.
Ceo
Share
"THIS IS ALL YOU NEED FOR YOUR BUSINESS"
What do you like best about Highlevel?

I love how flexible the platform is and how it allows us, as users, to be in complete control of our marketing. With GHL, we can build anything we require for all different sizes of SMBs.

What do you dislike about Highlevel?

As a new platform, GHL is always looking to improve. With that, they release a lot of features. However, sometimes, they take a while to get polished. I would rather have polished and fully functional features than many features that somewhat work.

What problems is Highlevel solving and how is that benefiting you?

This software allows us to be a one-stop shop for all of our needs and our clients' needs. Whether it's email marketing, reviews, automation, campaigns, or simple CRM contact tracking, GHL does it all.

Small Business (50 or fewer emp.)
Feb 14, 2022
 Source
Overall Rating:
5.0
NP
Nhiel P.
Technical Support Specialist
Share
"GHL Support"
What do you like best about Highlevel?

Whenever I need support for certain process, go higher level is always there to answer all our queries or sometimes escalate the issue for us and get back within the timeframe

What do you dislike about Highlevel?

Sometimes it takes a while for them to get back to us, and that's the only thing I think they can improve on but overall I'm satisfied with their service and assistance.

What problems is Highlevel solving and how is that benefiting you?

Go High Level is the developer of our software and provides all assistance we need in terms of processess, updates, functionalities and provides technical support assistance

Small Business (50 or fewer emp.)
Nov 05, 2021
 Source
Overall Rating:
5.0
Joe R. avatar
Joe R.
Founder, Ceo
Share
"GoHighLevel really is worth the look"
What do you like best about Highlevel?

Combines so many tools into one. Great interface. Intuitive. Great price point.

What do you dislike about Highlevel?

Haven't found anything yet...I'm shocked.

What problems is Highlevel solving and how is that benefiting you?

Inbound marketing, managing prospects, students, donors, accounts and communicating with them all with ease in an automated and direct way

Small Business (50 or fewer emp.)
May 31, 2021
 Source
Overall Rating:
5.0
MT
Moses T.
Marketing Consultant
Share
"Highlevel best all in one tool"
What do you like best about Highlevel?

Not provided

What do you dislike about Highlevel?

Not provided

What problems is Highlevel solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
May 12, 2021
 Source
Overall Rating:
5.0
Dave S. avatar
Dave S.
Freelance Digital Marketer & Sales Funnel Specialist
Share
"Amazing software that is constantly improving"
What do you like best about Highlevel?

-Constantly updating -Great features -Easy to use -Great Facebook community -Saves me a fortune as I dont need other software -Very receptive to feedback

What do you dislike about Highlevel?

Nothing. I love the platform and everything about it.

What problems is Highlevel solving and how is that benefiting you?

Running a digital marketing agency. It allows me to do everything in one platform such as CRM, outbound email, build webpages/funnels, track Google Ads, SMS messaging.... it covers everything I need to run my agency!

Small Business (50 or fewer emp.)
Apr 21, 2021
 Source
Overall Rating:
5.0
Guilherme L. avatar
Guilherme L.
Director Of Operations
Share
"Efficient and customizable"
What do you like best about Highlevel?

Ease of use - It's a platform for any company that wishes to scale.

What do you dislike about Highlevel?

Custom values are still not adequate. On the Survey level, we also experienced a few issues with customizations.

What problems is Highlevel solving and how is that benefiting you?

High Level assists our company processes to implement new solutions to new clients smoothly.

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