ExpressPigeon Reviews & Product Details

ExpressPigeon's elegant interface ensures ease of use and speedy installation. The platform's excellent customer service enriches the experience by giving prompt assistance. Its dependable performance encourages frequent use for campaign scheduling and sending. ExpressPigeon provides a comprehensive toolkit with a rich range of capabilities ranging from customized templates to extensive analytics. Furthermore, the platform's smooth integration capabilities contribute to a unified workflow that accommodates a wide range of software requirements. ExpressPigeon is a tempting alternative for effective email marketing because of its user-friendliness, rapid implementation, outstanding support, stability, feature richness, and adaptability.

ExpressPigeon, while generally admirable, has certain flaws. Although customer service is responsive, more thorough self-help documentation would be beneficial. The frequency of use is determined by individual demands, and individuals who want constant, real-time involvement may desire more robust features in this regard.

ExpressPigeon addresses core email marketing difficulties by providing efficient campaign administration, tailored automation, extensive analytics, and improved deliverability. The simple interface streamlines procedures, saving time and money. It optimizes interaction and guarantees emails reach inboxes by focusing on data-driven decision-making. This comprehensive solution improves the efficacy of email campaigns, allowing customers like me to maximize campaign success while simplifying the whole email marketing experience.

I like its user-friendly interface, customizable templates, advanced automation capabilities, and powerful analytics tools. Which allows us to track the performance of their email campaigns in real time. Additionally, it offers features such as A/B testing, list segmentation, and integration with popular e-commerce platforms, making it a comprehensive solution for businesses looking to enhance their email marketing efforts.

Although the reporting features are functional, they could be stronger.

ExpressPigeon is an email marketing automation platform that helped to streamline email communication and increase marketing performance. It offers email campaign creation and customization, list management, automation, segmentation, A/B testing, and analytics tracking.

Clean interface, ease of use, personal relationship with company, and easy access to support

Nothing at the moment. A few additional features would be great but no complaints!

EP has been a highly competitive alternative to other mass email providers such as Vertical Response with increased analytics and better delivery rates.

What I like best about ExpressPigeon is the ease of use, the clarity, the templates that are found to choose from, the professional look of the newsletters, the ability to track in details the analytics of the campaigns after sending them to clients, and the blog section that gives helpful information and tips.

The only thing that I dislike within ExpressPigeon is the color selection within the newsletters (colors in a circle form). When I need a certain color, I have to google the Hex Color Code in order to input it into the newsletter; that could be a bit time consuming and not that handy. I have to google the codes, because I find it a bit confusing to choose the color from the color circle.

We previously used a number of Email Marketing Platforms where we suffered from low deliverability rate. Using ExpressPigeon definitely solved this problem and allowed us to track the performance of the campaigns in details. The Analytics also allowed us to follow up with those who opened or clicked on the newsletter, which is also a great advantage.

ExpressPigeon is a powerful, efficient, user-friendly email marketing platform. I have used the service for 6 months. The email editor is fantastic. Super-easy to use, flexible, and clean. The emails look great when delivered. The list management services also work extremely well, with reliable suppressing of invalid or unsubscribed accounts and a variety of useful ways to organize and manage email lists. Customer service agents are reliable and responsive. ExpressPigeon delivers a fantastic enterprise-grade service at a fraction of the cost of Constant Contact or Mail Chimp.

There is very little that I dislike about ExpressPigeon. The reporting features could be stronger, but they get the job done. I would hope in the future to be able to drill more deeply into the user engagement data, at both individual and aggregate levels of analysis.

I write and publish a blog called Jeremiadus that includes an email component called the Journal of Jeremiadus. Jeremiadus is an experiment/experience in literary journalism. I use ExpressPigeon to mail the Journal of Jeremiadus to more than 10,000 recipients. ExpressPigeon lets me instantly reach a broad base of users, and gives me the confidence that people on my list will engage at high levels with the service I provide, knowing that it is reliable and that they can reply or unsubscribe with ease. ExpressPigeon allows me to accomplish these goals at a price significantly below the services offered by Constant Contact and Mail Chimp.

ExpressPigeon has the best editor in the market

ExpressPigeon needs to have a Zapier integration

Newsletters, email marketing. Ease of use.

ExpressPigeon is incredibly easy to use. You can go from creating an account to sending a beautifully created email to your ENTIRE contact list in minutes! The system lends itself to be simple yet powerful, a huge plus in a world full of bloated and confusing email marketing tools.

Nothing floats to the top of my mind. I switched to ExpressPigeon because I was tired of MailChimps "tunneled" UX interface, where you had to complete step 1, 2, 3, without an easy ability to "jump" to where I wanted to in their application. MailChimp's customer support, while always attentive, wasn't as nearly personal as ExpressPigeon has been. ExpressPigeon has been much more responsive to my custom integration needs, giving me the support I need to keep email an easy part of my business responsibilities.

Transactional email! We originally joined ExpressPigeon for the email marketing capabilities, but quickly discovered how easy it was to integrate transactional emails into our system by utilizing their tools. ExpressPigeon has been a huge help in us sending out our email newsletters, lead follow-ups for our sales & marketing teams, managing our contacts to see who is responsive to what, and, as mentioned before, the easy of use for transactional emails. The transactional dashboard has been so so so informative for us!

ExpressPigeon is a great email service - everything you'd expect from a business-critical service. It's reliable, consistent and easy to use. The best feature is the support from the EP team. After years of poor support from other email services, being able to talk with the EP team when issues or questions do arise is refreshing. Another benefit is consistent product upgrades every quarter, which is again unique in the email service industry.

We had to go through an integration project to get ExpressPigeon functioning similarly to our previous email provider. It required product and engineering time but the outcome was great. EP even contracted engineering support during the integration, it was a good experience overall, despite the distraction.

Our business sends emails to our customers daily and email is a business-critical activity. We switched to ExpressPigeon for the dedicated support and have not been disappointed. If you've ever been frustrated by other email providers unwillingness to engage and have a conversation, EP will be a breath of fresh air.

Their delivery platform is amazing. We were able to whitelabel our own private IP pool which greatly improved our delivery and subsequently, our ROI. The customer service is second to none, with quick responses to all of my questions. The team understands our business model and has made some great suggestions to improve our approach. We required custom reporting that allowed us to see open and click statistics across all of the different IPS like Gmail, Yahoo, MSN, etc. along with the actual SMTP codes of rejections. ExpressPigeon's development team completely reworked their reporting interface to accomodate my request. You simply won't get that level of support from the other ESPs.

Noting to dislike, really. The previous reporting interface was my only complaint, and they fixed that right away. I will say that each ESP has a different way of managing campaigns and lists, and the way that EP handles it took me a little time to get used to. That said, once I got used to their platform the ease getting email sent is second to none.

We have a large mailing operation and send over a million messages each month to our members. Deliverability is our #1 problem, and working with the team at ExpressPigeon we have been able to address some of our biggest mailing challenges.

The system thinks like a marketer/designer does. When I want an image somewhere, I just drag and drop it there. When I want to change the dimensions of a column, I just click and drag. No goofy coding and no "fixed" parameters. I can be free to create as much as I want - and deliver content to my users in a way that works for me. I've paid for the "big guy" systems at $20-$1,000 per month - and for email newsletter delivery, nothing comes close in features and value to ExpressPigeon.

I'd like to see them add some more digital marketing features over time - like campaign series that trigger based on certain rules etc. Also, they need to stay ahead of spammers so that their IP addresses don't get flagged by gmail etc. They seem to be doing a good job - but there's always room for improvement. Some of our newsletter recipients say they got notification in their gmail account that the IP address sending the mail has been known to send spam emails. That's not their fault - but got to stay ahead of the spammers.

Quick communication with our audience on the fly The ability to create beautiful newsletters within minutes

Love this program! Very easy to use and has a lot of great features such as embedding youtube videos, google maps and countdown clocks! Highly recommended to someone who wants to reach out to their clients but has little time to mess with HTML and formatting.

There isn't much I dislike about this program but what I would like to see is being able to copy and save texts and other banner formats for future use. I use a base line with my info on the bottom of each email campaign and I find myself having 2 pages open in order for me to copy and paste the text and info into a new email.

The layout is clean and neat and the split columns really adds a nice touch. I have gotten compliments on the clearness and attractiveness of our emails from our patrons - which is great!

The ability to quickly create good-looking email templates and know exactly how it will look when it arrives in someone's inbox.

Once you have sent a lot of campaigns, it can be a bit of a chore to go back and find a particular one.

Because we are a real estate brokerage, we need to have email templates that can be customized to come from each individual agent when going out to their mailing lists. The custom fields make this very easy to do and is a feature missing from many email service providers.

Express Pigeon has an easy to use design for navigating all the different functions including how to create, send, add contacts and review results. The overall usability is great for someone who has never used an email marketing service before but also is robust enough to create unique and customized designs without being limited to templates. Also, the customer support for Express Pigeon is outstanding! Anytime I have a question or concern, I receive feedback within the hour if not almost immediately. This is extremely important for me as I usually needs answers for my clients asap. It helps me stay efficient throughout the workday.

It would be beneficial to have more robust analytics and results to deep dive from the Express Pigeon platform.

One great benefit is being able to create customized templates for each client that can be easily be used again. This helps myself as a marketing associate stay efficient.

The tool is very powerful and covers all areas of the E-Mail marketing needs. What makes ExpressPigeon stand out is its user experience. For non-Techies it provides an intuitive user experience and the templates allow a very professional end result.

I would like to see a multi-user version of ExpressPigeon to allow access for a team.

We are using ExpressPigeon for all our customers E-Mail marketing needs.

A/B Subject testing, the overall superb ease-of-use of the e-mail builder, unlimited sending, and so much more. The customer support is better than the support you'll receive anywhere, let alone the ESP space.

That I didn't know about them a few years ago. When you're sending e-mail campaigns, sometimes you don't have time to wait around for support to answer your question. They ALWAYS get back to me right away.

We've been able to successfully engage our user base in a way we couldn't have done otherwise. From referral campaigns to newsletters to promotional blasts, Express Pigeon has delivered.

As a marketing intelligence platform, we work with a lot of different email service providers. We use about 15 on a daily basis and none are better than ExpressPigeon. The user interface is the best, hands down. The backend functionality does exactly what the documentation says (which is great too!). Further, he's adding some great functionality that really sets them apart even further. I would strongly recommend EP for your ESP needs.

There is not anything that I dislike.

We help companies send highly targeted personalized email on the individual level. ExpressPigeon is the only platform that allows us to do this at every level. With them we can send the email at the right time of day, with the right subject line, with the right content for EACH AND EVERY CUSTOMER.

We've tried out so many ESP, working with almost all of them at one point or another, but until Express Pigeon we haven't found one with such an easy to use and intuitive interface where almost anyone in our organization can use the system. While at the same time having the technical muscle to handle the complex integrations and functionality we require. With the flexibility of Express Pigeon's API and ability to merge in so many custom fields we are able to generate truly 1:1 personalized emails. Additionally, Express Pigeon offers the ability to set a custom/unique delivery time for each subscriber allowing us to further target everyone on our list. No other ESP offers this, PERIOD.

Only that more people aren't using Express Pigeon!

Everyone in our organization can interact with the platform regardless of technical proficiency. Our marketing and press team can create and send as needed while our data and IT team can integrate with the system via the API to develop the custom solutions we need. Express Pigeon allows us to generate truly unique and personalized emails on the fly at a rate we haven't been able to find any where else. It takes no time at all to setup a campaign and sync it with your data!

The Pigeon is an email bird you want to hitch your wagon to. The software is extremely user friendly and the technical support deserves a 10 star rating. The consistency of customer care is incredible and the quality is impeccable.

There is nothing that I can say I dislike about this service. Everything is in its place, working well and is a most important part of my work. There is nothing bad I have to say about EP.

Those who subscribe to my email blast have expressed how pleased they are with the ease of maneuverability. The layouts are attractive and easy on the eyes. The Pigeon has enhanced my radio programming and shows. I am so pleased with this bird that I want everyone to know.

ExpressPigeon makes designing your email newsletter easy. I am able to spend time creating great content rather than taking hours to create a newsletter. I recently went on maternity leave and was able to pass off the design portion of the newsletter with no problems. The new person could log in and get the newsletter created without contacting me.

I wish ExpressPigeon had a survey function or other apps built in, but I'm sure it will in the future.

We are able to keep in contact with our members and gauge how many people are seeing our messages. I love having the analytics to see who opened and what they clicked on. Also, we are able to see what message titles get opened so we can change our strategy for the next time.

ExpressPigeon is easy to use. You don't have to be a graphic designer to create successful email campaigns.

The only complaint we ever receive is that when an email is opened the sender field has too much code inserted. Otherwise, everyone has been very happy with our campaigns and results.

We are now able to better schedule and track e-flyers and campaigns which are sent. It helps us to better analyze the results and plan for improvements to our Marketing.