ExpressPigeon is a cloud-based marketing platform known for its high-performing email automation service. It offers users a cost-effective solution for list-based automated email needs, thanks to its extensive features and tools that help you personalize and segment campaigns. Additionally, you can count on this platform to send highly targeted emails that are guaranteed to look great on any device or provider.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The services provided when it comes to designing and sending emails is superb. The design view makes it easy to change up the format on the fly!
The process of updating contact lists is tedious and could really use an overhaul. I have to update on a quarterly basis rather than monthly because of the inconvenience.
We are using this service to send out a company newsletter with curated links back to our blog. Everyday we discover more benifits of this service
Besides a highly competitive price, ExpressPigeon has probably the easiest to use design interface of any email system we've used. You can drag and expand a column, drag and drop and highly intuitive modules. Also all templates are mobile friendly! For those who like data, you'll appreciate being able to see your deliverability rate. Most email systems don't disclose this data.
Not the most robust segmentation capabilities but I'm sure those features are coming.
Not provided
Designing an email is honestly so much simpler with their product than with the two others I have tried in the last three years. I used to take about 30 to 45 minutes to prep and send one email and with ExpressPigeon I would say it's maybe 10 minutes or less.
After about 9 months of using it, I don't have any significant complaints. Just little tweaks here and there that I hope they will make to the analytics, but that's about it.
Not provided
My favorite part of the platform is the design flexibility. I was able to build newsletters that reflected our branding, which was surprisingly difficult on a number of other popular platforms I've used in the past (Constant Contact, SendGrid and MailChimp).
Express Pigeon is still growing as a product, so it is hard to say what I dislike, anything that needed adjusting so far has been quickly changed. Right now, the only drawback is that it has slightly less integrations than some competitors.
Not provided
It has a fairly simple and easy-to-use interface that allows me to create my email marketing campaigns perfectly, in general terms, it complies with what it offers in its entirety: Create and manage email marketing campaigns in a simple, practical and fast, it is also provided with a wide variety of templates that allow me to customize and create high visual impact emails that help with the visual appeal in the sale of my products
It is a fairly basic application, compared to other applications it does not offer a great variety of functions to manage email marketing campaigns, it simply complies with what it offers, create and edit, so it would not hurt to try to do new integrations or improvements to this application
In essence, it has helped me in the creation of the email marketing campaigns of my company, since although I am still something new in this whole topic of digital marketing, I know that this type of tools constitutes a great ally to when it comes to nurturing the SEO positioning of any institution, so for me it was necessary to have a tool that would help me in this sense to do this kind of thing.
It's easy and seamless, I like that the interface is super simple and I can easily design good looking emails without much effort.
I would like to be able to search images in the gallery. We have so many images uploaded into our gallery that it's impossible to scroll to find one that is already in the library.
Express Pigeon makes it easy to manage different lists.
The templates are great and the interface is very intuitive. ExpressPigeon makes putting together newsletters, email blasts, and customer content a breeze.
I'd like a desktop app, to be honest. I'm all for keeping everything in the cloud but I also like backing up things offline and being able to archive newsletters on my laptop would be great.
Not provided
I like the approachability of Igor and the team at EP. They are always willing to listen to feedback and provide insight based on what we need.
Some of the features lag behind competitors in the market. It would be great to see some high-level changes in lieu of some minor adjustments that are more incremental changes.
Not provided
Express Pigeon is a first class platform that drives 'Inboxing' with the best of them. We've long had relationships with several of the biggest name ESP's. ExpressPigeon is in many respects as good, or better.
Nothing at this point, save some data segmentation features we'd like to see eventually added.
We're providing email marketing services for some of our clients and leverage companies like ExpressPigeon for that purpose.
Great deliverability. Incredible customer service. Easy to use. Very powerful editor.
We actually don't dislike anything. Love this service.
Great open rates, easy to design emails.
Easy to use, incredible customer service, and very reasonably priced.
Nothing, the service and team are really great.
Email marketing solved!
Easy to communicate with support... solved deliverability issues and helped climb our clients open rates. Template easy to build.
Nothing to mention that I dislike. All issues are solved when working with support.
We use EP for many different clients and send thousands to hundreds of thousand emails to our client lists each week. Opens are extremely important and lists vary - they help us realize each lists potential.
- Highly customizable and user-friendly design editor. Inbuilt features for editing images, cropping etc make it hassle-free to create newsletters. No HTML required (though can be customized). Has really cool features like Calendar, Personalization, Sharing newsletter between accounts etc. - Autoresponders, work pretty well - Custom fields for list segmentation are very useful - Great customer support
- Cannot do spot A/B Testing on Entire group (50/50)
- Customer Engagement and Re-purchase - Increase website traffic and revenues - Improve & Test out campaigns and promotions
fast and easy email template builder. UI is easy to understand for new users
could use more robust reporting for one-off needs
Focusing on email delivery on ISPs that suite our subscribers. Straight forward statistics
it is user friendly and helps us track data.
It crashes a lot and is sometimes slow but other than that, I dont have any issues.
it helps us communicate in a user friendly way with clients and customers
The interface to build the emails is very simple, drag and drop. You can create a professional looking email with a few simple clicks.
We use a marketing automation tool and ExpressPigeon does not integrate, therefore we're unable to track our clicks, opens and engagement with our emails sent through the platform. We have also had an issue with emails going to SPAM. Internally we've added the IP to our server so it will not be blocked internally, however we cannot do that for external recipients.
With EP we were able to get our monthly newsletter back in action every month and we're able to have intro level people help build and populate the templates every month. We also have an internal newsletter weekly that helps to build company moral and appreciation. The EP platform makes this all very simple.
The program UX is very well designed helping make the entire experience both positive and simple. Some great standard features (ability to move various columns dependently, ability to layer graphics and text, and its ease to duplicate content boxes) are done very well.
There are some advanced features that would make the entire email marketing process more robust. They include: 1) ability to make edits via html code as necessary 2) ability to integrate with a registration/ payment process for events and 3) ability to do more complex A/B testing that allows for further target segmentation.
We use email marketing primarily to communicate with our customers. Our goal is to further break down our customers into greater segments for more specific messaging. We also communicate with leads to learn more about our services.