800.com Reviews & Product Details
800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.
| Capabilities |
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| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Training | Documentation |
| Languages | English |
The number options and affordability is what I like best
The $100 transport fee if I take the number elsewhere
Creating an easy to ready vanity number for consumers
The cost is great for a start up company
My experience had been exceptional since day 1.
I was able to open two business ventures with no stress on communication using 800.com
Excellent customer service Easy to use Easy to update new phone numbers
There is no way to filter out SPAM phone calls. I add them to the block number list but they keep calling back on a different number. They generate a blank voice mail.
Easy for our member to get in touch with our office
They went out of their way to clear the confusion I had with getting my new vanity number to ring on my cell phone, they were very helpful and polite!
Misunderstanding was explained and taken care of so I have no complaints
I have a professional number and they are making the process as easy as possible
The updated and simplified website is very navigation friendly. I also love that when I send an email to [email protected], it is resolved within an average of 1 hour!
I would prefer to be more hands on but I do appreciate the help. Also I would prefer to pay my bills as far a a year in advance or longer but I don't believe that's an option.
I am able to have a phone and fax directed exactly where I needed!
He was very friendly and very helpful with my email requests.
Getting copies of our company receipt charges.
Getting copies of our company receipt charges.
800.com gives users needing 800's lots of flexibility for a reasonable price. We love the fact multiple 800 numbers can be housed under one account, voice mail settings, auto attendant, and calling trees can all be personalized without an additional fee.
Extension options are limited and may not be as helpful if using numerous branches.
No current problems are pending. Benefits are all around robust platform for a reasonable price.
Their platform is very simple and easy to use, and also very affordable. Their customer service is quick and able to solve any issues. Not many companies will go out of their way to work for you without billing you extra, but 800.com goes that extra step for you, not for money but because they want you as a long term customer.
There is nothing that we have encountered that would make us dislike or question this service
Every confusion I had regarding how something works, they explained and even fixed it for me at no extra cost. The benefits have been confidence among my customers who call our 800 number and am able to reach us live or leave messages. They even created a custom voicemail for me.
ease of use, the system is very easy to use and I like the fact that we can simply place orders for new numbers without hassels. the numbers can be ported out for a small fee and there is good call forwarding available. the system also gives us stats of who called at what time. that is awesome.
noting much as such. Their call center picked up the phones very quickly even during covid rush.
nice calling numbers for my clients.
the phone system works perfectly and fax it's so easy and practical to send and receive. And whether I get a call or a fax, notification is immediately. The same when sending a fax.
Honestly... there's nothing I dislike at 800.com.
No need anymore for a fax machine. On the go I can get faxes at my fingertips.
Free and easy to use during the work time.
Need to create a new account every 2 years or so.
Have multiple confference calls at the same time
Easy to operate, fast service, friendly representative to assist the issue.
There are plenty of numbers to choose, but I can not pick the specific numbers I want.
Operate my toll-free number lines all in one place
Really appreciated how quick and easy the search tool was. We wanted a particular number and it came up fairly fast. The site was able to guide us through the buying process with ease.
Enjoyed the entire process outside of the wait for the number to be activated. Was hoping to have it ready in 24 hours and it took 3 business days to ring live.
Using 800.com allowed us to be able to track our inbound calls, which helps us see what targeted marketing is working and how long it takes for replies. The portal is easy to use.
Pretty much every thing is automated. I rarely have to check in to our accounts
Nothing! It works perfect for what we need!
We needed a quick and easy 800 number for a license and this was a quick and inexpensive way to fill our need!
We first only needed to front our local number with an 800 number, this worked perfectly. I then needed a number with specialized routing for an IT on-call, to my surprise they had many of the features I needed to accomplish this project. Also, the price for services is where it needs to be.
I need to change call routing based on "days/weeks of the month" and currently can do by time and day.
No problems to date We do not have access to configure our local PBX, so this is the best option without needing a new or cloud-based phone system. Also, the call statistics have been very helpful to see call volume on the 800 number vs our local number.