Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing.
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates.
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs. Paid plans start at $9.80 per user per month, making Wrike’s pricing a bit more expensive than most other project management tools.
Here’s a breakdown of the plans:
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
Having everything for a project in one spot.
There is nothing at the moment I dislike!
Keeping everyone on the same page for projects.
I like how easy Wrike makes it to communicate with team members about social posts through the entire process of requesting, drafting, composing, reviewing, approving, publishing and reporting. Wrike definitely helps us cut down on the number of emails sent and seems to help speed up communications.
I dislike how complicated Wrike can get for our social media projects, but that is mainly a function of the large volume of work that our small team is producing. I like having the ability to easily review overdue tasks.
Wrike is helping us solve our problem of communication for a global team that is working on a hybrid schedule (in office and work at home). Wrike is benefitting us by helping us save time and keeps our projects organized.
The To Do list. Very easy to create tasks and flag them for follow up. The @ mentions - this is a great feature as it cuts down on emails with conversations regarding a specific task - all comments and notes are housed within the task which is helpful for reviewing history of conversations
Nothing, I think the system has all the capabilities we are looking for
keeping me on track for follow ups. I never have to remember to follow up with someone, I open Wrike every morning like I do Outlook and have my list of tasks to complete for the day.
Using Wrike will improve your productivity. It keeps you organized and everything in one place. You know what tasks you need to do and you can update the progress to know exactly where you are and what actions you need to take.
Sometimes the system will slow down, but overall it works great! Occasionally it will not sync with our system and loading information can be delayed. If the systems sync better it would be great.
Using Wrike you never need to remember where you left off on an assignment. You log every step and anyone can go in and see where you left off on a project so they can move forward if needed.
I love being able to upload one document for our team to review and getting everyone's comments and edits in one space.
Getting everyone in our team to start the habit of opening Wrike every morning and keeping it open for quick communication.
Organizing comments and edits from multiple emails. Many of which are the same but now they can see others comments and reduce duplicates.
Ease of use and efficiency of communication tools. The ability for the integrated marketing team to see all aspects of a project.
Limitations of request forms to be more creator and user friendly - specifically, the ability to duplicate questions and/or forms.
Over time we've solved many problems so I'm not sure where to start. Beginning with switching from in-office positions to work-from-home, Wrike made communication seamless for creative tasks. Being able to review creative files and note changes needed within Wrike is monumental to making meetings more efficient. The approval process gives accountability and ownership of tasks so that everyone understands their role. Integration with Microsoft Teams is a game-changer for communicating with Wrike users who are not always quick to respond from email notifications.
I've been using Wrike for approximately three years, and the rest of our team has been using it for around two years. It was a long process, largely due to apprehension over change. Wrike is used by all of our departments, and they all enjoy it. It becomes incredibly straightforward to use if you have one or two people who can build the framework, and we use it to track progress, have conversations, and store information. It's a fantastic approach for your team members to work together. I'd be happy to address any queries you have about the software.
Task prioritizing is lacking in Wrike's task management system. For a task, it only has a high importance setting. This makes it difficult to prioritize all project tasks and direct team members on what they should perform first.
project management, monitoring and controlling, one version of the truth, Wrike is a simple application for easing internal project management and collaboration processes among team members, whether they are in the same office or across a continent.
I love how easy the system is to use, it's very intuitive. I also feel very supported by our Customer Service Manager. She makes herself available whenever we need her.
Wrike is a new tool for me, so I needed to get used to the reasons behind using it but overall I love the tool.
I am using Wrike as an event coordinator to make sure our tasks get done on time before the events.
My favorite part of Wrike is the ability to create custom tasks for every project, which ensures that every aspect of a project is accounted for.
The main downside I have seen is there is not a great place to keep documents related to business practices or notes that are unrelated to a project.
Wrike is a great way to keep track of every task related to a project, keep your own tasks organized, and you can even send information requests to clients in a very clean and structured manner, which eliminates the need for word doc request forms.
My favorite aspect of Wrike is the ability to create customized task lists that assure that every part of the project is completed accurately and timely by every employee who needs to complete tasks.
The main downside I have noticed is a lack of a good place to store documents and notes that are unrelated to a project. I am a new employee at my company and therefore take a lot of notes. It would be nice to have a place to store these notes somewhere that isn't a task or require a status.
We have recently found that we can use external request forms to get information from our clients rather than sending a word doc or spreadsheet to fill out. This is a much more sleek and modern way to get information from our clients.
Flexibility, collaborator possibility to involve clients, intuitivity
Some complexity in the reporting, the need for in-depth training to benefit from all the platform can do
Project management, team collaboration, client collaboration, centralization of information, and employee timesheet management
We implemented Wrike over 5 years ago and it has helped tremendously with streamlining our processes across teams.
Some reporting features could be expanded. However, Wrike has been great about adding features throughout the years.
We are able to properly scope out projects, keep track of time and budgets, and coordinate across teams efficently.
I like that I can pull custom reports based on the needs of my project teams. The love that the same information is viewable in several ways so that everyone can can view it in the way that makes sense to them.
Sometimes with robust features people are afraid they are going to break it. They can't but the fear is there. There a few navigation issues that can be improved upon. For example a quick link from a task to the project panel so you don't have to click back several time for nested folder. (Or the ability for perma links in blueprints to be relative to the new active project rather than the blueprint.)
Project owner have more autonomy to work on projects without working super closely with a project manager by using forms and automation. This frees up the project managers to work on bigger more risky projects.
The Clarity gained by your entire team capturing project details as you move through the process. Then cutting that data in different ways to run reports to improve your efficiencies.
The software needs to be unlocked a bit more to expand upon its reporting capabilities.
Transparency to the project management process for clients and internal stakeholders.
Wrike allows me to manage all project-related communication and schedule management in one place. Because of the functionality, I can easily adjust the schedule with a simple click of a date. I appreciate the centralization of the tool and how it enables me to better manage my projects
I do wish there was an easier way for centralized overall project-related communication. I oftentimes can get lost on "where did I communicate this" - and remembering which specific task. Also, it would be nice to have a central "project updates" task so that key stakeholders don't necessarily need to be in the weeds, but I can inform them of major milestones.
What I appreciate most is how easy it is for me to track communication. Things can often get lost in email, and wrike allows me to very easily see where things are.
the fact that you can organize yourself on topics and its user-friendly environment.
I dont like the fact that there were changes made and in the display some things are listed under "shared with me instead of having those things in one place
Having an organized agenda
By far the best aspect of Wrike is its customisability at every level, in an out-of-the-box SaaS platform. Wrike can be tailored in so many ways to fit any organisation's processes and workflows.
The one limitation I find with Wrike is the forms. A lack of advanced functionality with the form builder means you can't include form logic when creating work with the form, which is by far the best way of creating work.
In our organisation, we operated in a very decentralised marketing function. Wrike enabled us to bring all of the decentralised teams into one platform and a single way of working. Traditionally this would have been achieved only through a team restructure however we were able to achieve it through a software implementation.
Wrike is great for displaying ALL the information. It's also extremely malleable. It can be a traditional PM tool, or a ticketing system, or a kandan board. etc etc.
It takes a day or two of using Wrike to get used to the amount of information displayed. But a few filter presets and you'll see what you need, when you need it.
We use Wrike to manage all of our marketing projects from concept to delivery
The gant charts and automation is integral for my specific projects
there are still some features that are not as automated (like progress bar from a blueprint)
Automation and tracking over a long period of time for my organization and customers
I love the ease of the application and the visibility of design and estimate requests. Being able to see what my team is working on makes things easier from a planning and training aspect.
Some of the integration and tediousness of "tagging" can be cumbersome.
Time and managment. There is a huge benefit to seeing all of the projects in one centralized platform that allows for communication of items without the need for emails.