ManyChat Reviews & Product Details

I love the versatility of ManyChat.Having the ability to reach your customers on multiple platforms (Messenger, SMS, and email currently) and the ability to create almost any sort of logic to meet your goals... the sky is the limit.

For someone who is new to the platform, there may be a slight learning curve, but ManyChat has the best user interface out there that is logical and makes sense.

ManyChat has allowed me to create a number of different chat marketing systems for various industries and niches to be able to achieve the goals set out to be successful. Whether that is lead generation, booking appointments, sending traffic, or selling products or services, it can all be done within ManyChat.

Manychat is the best way to connect with people in todays world and it is so easy to use. As a Network and Affiliate marketer Marketing I using mostly ChatBot to get connected and to get more partners and clients. With Manychat I am very satisfied and can only recommend it to everyone who wants to have power in hes business .

Actually I can not find anything that I dislike in Manychat!

List building, creating different bots to connect people and helping especially small business to get more customers by creating bots for them.

It' incredible how reach fast all the customer

Hope it would be also in Italian for better program it!

Reach all the customer to sty update

Simple and easy to use and easy to access and navigate between pages

It has no mobile app.It cannot be linked to Facebook ads

Conversational Marketing

ManyChat is so versatile and comprehensive in its ability to do anything I need it to. So far no matter what problem I have in the sequence of conversations with the customer, ManyChat has a way to resolve it. I think the best aspect of ManyChat is the ability to connect to outside API's or applications and record events at any point in my flows. This alone allows for some very complicated problem solving and intelligent flow construction based on customer responses.

ManyChat is so robust, however, If I had to pick something here, it would be a flow auto arrange button. It would be nice if ManyChat offered an "auto-sort" function to take my flows mismatched and crossed lines and auto arrange it for me.

We are solving so many issues for e-commerce sellers across all marketplace channels. From product launches to driving more sales and reviews. We utilize Manychat every day and have come up with so many uses for it. Our Amazon sellers love us for it!

It's very easy to build a chatbot with Manychat. You can start building your flows very fast and there are also many ways to publish and and 'spread" your bot. I like the fact that there's a "Basic Builder" and a "Flow Builder", making it easy for everyone to start building their bot. The support is also great, anytime I needed help there was someone available to help me!

You can use some features only on a premium account which is not ideal if you want to test something if it's working before you go premium. Some features like "user input", which in my opinion is standard for a chatbot, cannot be used on a Free Account.

Automating messenger communication and creating different competitions for my clients. The main benefit from any other marketing campaign tool is the direct response from the users and also the option to follow up with them.

Ease of use for the end user and myself as a marketer and business owner. Ability to collect valuable information of my current and potential customers to build deeper relationships and communicate with them in a way that my competition is not.

Platform makes changes constantly, therefore it's difficult to always be aware of everything happening and to make sure I'm not breaking any rules.

Driving new customers into the business. Building my brand in a way that is new a cool. Ability to have one on one conversations with my customers.

The ManyChat platform has been a revolutionary asset in assisting our clients' businesses both in sales and support. Our team has been has thoroughly enjoyed developing chatbots on their platform and have done so for 50+ brands to date. The rate at which they deploy new features and capabilities into the software is staggering, and they are constantly listening to the feedback of the ManyChat community to continually improve and enhance the product even further. What more could you ask for? We're incredibly happy with the decision we made over two years ago to move forward with their platform!

We've encountered some specific browser-based issues that required us to switch browsers to more effectively develop our chatbot flows, but these weren't too significant. Overall, there are very few things about the platforms that we dislike and most of them haven't been too problematic for our digital agency.

We have helped many clients create highly-effective and engaging top-of-funnel customer acquisition experiences that have resulted in tremendous increases in sales and the overall bottom line for their businesses. In addition to the sales side, we have helped other clients automate their customer service and reduce live support needs dramatically. For others, we've created highly-personalized conversational flows that build brand trust and loyalty and at the same time capture valuable information on each new prospect entering their chat experience. And for almost all of our customers, we've been able to leverage Zapier to build in some highly effective marketing automation.

Manychat is super user friendly coming for a non-tech or marketing background I could not have navigated the bot world without manychat fabulous interface. The platform is on top of it and listens to its community, always finding new ways to keep us updated and always looking forward to the future. The manychat community is awesome and functions like an open source net work where we help each other reach or goals!

At this stage personally I have not experienced any downfall yet!

supercharging fundraisers, being more human, engaging and educating communities, free valuable time for the team

Flow builder, speed of working, great support.

No Telegram integration, weak CRM, no integration with Google ads.

Marketing automation, lead generation, warming up leads, building relationship with users.

They are by far leading the way in chat marketing platforms. They have excellent capabilities, customer service, and agency support and resources. It is 100% clear how much they care about their customers. They're always looking for feedback to improve every day even when their platform is already clearly the best. Excellent integration and engagement capabilities. Many fantastic business use cases.

I like everything about their platform. They have made a very seamless transition with the Facebook terms of service. They adapt quickly and support their customers. They even provide free resources to help their users create better case studies for us and them. Teamwork makes the dreamwork. :)

- Generate revenue - Generate auto-dealer leads - Generate e-com sales - Excellent use case for business customer service and support - Great live chat tools - SMS marketing - Email marketing And many more.

Awesome capability and amazing support. I've never worked with a SaaS that is so responsive to their customers needs.

To be honest, in the time we've used it they have made almost every feature request we've ever made.

Increased opt in rate and open rates

What I most like is that you are the owner of your list and are not tied only to Messenger but can also contact them via email and sms

Not much to dislike, the team is very open and responsive. Support tickets are responded very fast and in general they are very open to community suggestions. The only thing that I think could be better is the reporting, but I understand they're working on that too

Manychat provides a platform that is easy to use for chat marketing but flexible enough for complex applications too.

Direct communication, a lot of options for sales and perfect for small businesses. 90% automatisation of sales process. Perfect service to activate social media users, engage potential and qualify economic customers.

Unclear sending options "conditions" - misuse can lead to FB problems. Contacted support - didnt get clear answer about sending conditions.

Facebook messenger sales - 80% online sales in my region goes through inbox ... Some industries have working time 8-16 but customers are most active 19-23h, Chat bot is perfect solution to offer answers and qualify potential customers. It helps a lot to filter messages in inbox and focus only to hot leads.

Manychat gives you the power to talk to thousands of people at one time. https://manychat.pxf.io/K6Nqn

Sometimes it cant face the data but it's ok. It take heavy traffic.

Contact with people in real-time.