Mailshake Reviews & Product Details

The customer service is always patient and answers all my questions.

There is no a phone number that I can ask for support. Since I am in Aisa, I have to always wait for a day to get the answer.

Almost all the problems,, from setting up the account, email follow up training, how to organize the prospects etc. There is always something new to learn.

Simple to use interface. It took no time to learn and I was up and running in a matter of minutes.

None really - I wish it had integrations with sales navigator and more prospecting tools

Allows me to have deep email sequences and real data around them. The ease of use for prospecting and lead gen is incredible.

I've been using Mailshake for 2+ years and overall have had a great experience. The Hubspot and Slack integrations are A+, UI is great!

They do require a yearly subscription, which isn't an issue for me however, some companies may not be ready to commit for a full year.

I use Mailshake to generate leads for my business.

The service is the best and far better than what we experienced with other email automation vendors. The platform is easy to use and easy to set up. The reporting is good.

There are features we hope MailShake will add one day that some competitors have. However, overall it is a powerful solution and best bang for the buck as they say.

They provide the best-in-class email automation capabilities for our clients.

With Mailshake you can easily create different campaigns and I like that the user interface is so clear and logical.

The only thing I would like to see from Mailshake would be the integration of more third party apps.

For our agency it is important that we can send out a lot of emails automatically and according to a certain time grid. With Mailshake this is very easy and uncomplicated.

Our team uses Mailshake for both cold outreach and for sending email newsletters to all of our customers. Those are radically different objectives, and Mailshake is fantastic for both of these purposes!

Mailshake has continued to evolve over the years since I first started using it. Honestly, there isn't anything that I don't like about Mailshake at this point.

Mailshake makes it easy for me to personalize cold outreach campaigns and keep track of potential leads. More than that, it is also a great tool for onboarding email campaigns for existing customers, as well as newsletters for existing customers.

Mailshake is a top-notch tool that is both simple and elegant. The user interface is well-designed and it is highly effective in delivering results. The team behind Mailshake is also a major highlight, they are dedicated and highly knowledgeable, making the overall experience even better. One of the things I like best about Mailshake is its simplicity. The tool is easy to use, even for those with limited experience in this area. It is straightforward, yet powerful, and the results it delivers are impressive.

One area for improvement would be in the classification and interpretation of responses. Some responses are automated, but are being treated as human. This can be a hindrance when trying to determine the effectiveness of a campaign. It would be great if there was a way to change the classification within the app and continue the campaign for individual recipients.

Automation

Very easy to use and amazing prompt customer service

a bit expensive compared to other tools out there

mass email

I've tried a number of different platforms like Mailshake, and most of them are quite limited in functionality, difficult to use/setup, or just plain bad. Mailshake is powerful, easy to use, and dramatically expands my capabilities to send large volumes of personalize emails right from my inbox. It's great.

Price is probably the only main complaint I have. Every software could improve in most areas, but Mailshake does pretty well at most things. I'd like to see more functionality around decision trees to send different messages depending on whether the recipient did or did not open the previous email.

We have large contact lists of prospects that we want to send targeted, personalized emails to (NOT marketing emails out of a Klaviyo) straight out of our inboxes. Mailshake makes that possible at scale, enabling us to create drip campaigns that largely don't require any attention once they are setup and turned on. Saves hours and hours and hours of time manually writing each or even copy pasting a templated response.

Mailshake provides everything we need for effective email outreach.

No monthly plans. Other than that, there is nothing we dislike about the product.

Mailshake allows us to engage with our target audience, and win new business consistently.

Their CS team is always there to help me within like 30 mins of writing or looming them my issue. They have their developers look at what i'm trying to do and then Vidyard me solutions. Mailshake Youtube is awesome

The automation feature still hasn't been released, which would really help me complete my sales tasks. Also, if they could come out with a feature, where you could organize all your hot and medium leads to the top of each campaign instead of scrolling through the whole page, that would be really helpful. Other than that, it's a great tool!

I'm looking forward to their updates. I really like that you can utilize mail cleaning in the tool, where other cold email platforms dont offer that service. Plus warm-up. It helps me stay within one tool instead of bopping around to do different tasks.

Mailshake is a very easy to use visual automation and editing tool for creating outreach and follow up sequences

No "downsides" really... I feel like a little more real world education of how to use functions like the exit goals could be useful, but not a complaint. They show you how to set up exits, but not the odds that if someone has opened 5 and clicked 3 they're more likely to close/engage than someone who only clicked one

takes the manual burden off of doing repeated cold outreach and managing your scale up. You write emails, set your merge fields and let it run campaigns for you

I love that I can set up a sequence of emails that will automatically be sent to my prospects every few days. It cleans out bad email addresses so I am not wasting time on deal leads. It makes me a list of anyone who has opened the email. A historic record for every lead. It helps me write smart content and suggest content that prevents emails from landing in spam. The dash board is great for taking action in the right direction. Because of all the cleanup and help...my open rates are finally fantastic. Once you use it... you cannot go back to not having Mailshake. Best tool discovery!

Nothing, no complaints. Fantastic support!

Helped me create an alias to mask my email. It protects the company email's domain health.

I like using Mailshake for the number of marketing templates and the level of engagements the comes out of it.

There could be some work done on the UI/UX, but other than that no problems at all

Cold outreach and making sure there is an impactful message/ engagement going to happen.

the fact thats easy to use, its a friendly site so you can find what you need really easy

theres one bug, where i cant grab the CSV and just drop it in the space, i have to look for the file and then add it.

i dont need to send 120 email personally. so i dont waste time