Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It balances optimal performance, customization & user friendly experience
I do wish the plans could be customized for specific needs and pricing of customers
I need to have waivers and registration forms completed training camps/clinics my new small business provides
I like the most the easy and intuitive UI which allowed to build fantastic forms in minutes which allowed to gathering lots of feedback about my services on my website
Maybe the difficult to export a form from one account and import it into another
I had the chance to replace my old contact us form in with Jotform services, and i appreciated that a lot because it almost reduced all the frictions users had in the past with my old custom contact us form So for me this was a game changer
Fast efficient way to create forms. We use the integrated functions for DocuSign and it works great.
Token timeout time is a little short at 30 days but getting a new token is easy
Going paperless on some functions.
Jotform is very functional, easy to use, and the more we use it, the more we love it!
N/A We love everything about Jotform for our needs.
Jotform helps us with our workflow on admissions with students as well as with employee engagement.
I love how I can create certain forms and utilize it to gain a better understanding of my business.
I think having more access as a free user
Storing all information in one platform
JotForm has been an absolute game-changer for our staffing agency. This tool has seamlessly streamlined our entire process, consolidating everything we need into one accessible platform. From applications to candidate information, JotForm has made organization effortless. Its user-friendly interface and customizable forms have saved us invaluable time, allowing us to focus more on our clients and candidates. JotForm's efficiency has truly elevated our operations, making it an indispensable asset to our agency.
there's nothing that I dislike about jotform
This tool has seamlessly streamlined our entire process, consolidating everything we need into one accessible platform. From applications to candidate information, JotForm has made organization effortless. Its user-friendly interface and customizable forms have saved us invaluable time, allowing us to focus more on our clients and candidates.
I use Jotform for my candidate questionnaires prior to interviews. It's easy to use, for both the creator and the individual filling in the form and provides an efficient interface so I can find my candidates easily. I use it on a daily basis
I wish I could download completed forms directly from the site rather than have a download sent in zip format to my email
Streamlined data collection for my candidates
Jotform is a really simple to use, complete solition that handles all of our needs. It integrates really easily with our website and all our other marketing and database tools. There is a huge variety of question types - its so versatile and we love it!
There is nothing I dislike about Jotform!
We use it for all our forms. coaching applications and also our custom diagnostic tools we use in our business.
The ability to have text fields and Jotform lets your clients upload files such as images, videos, etc. This is why I chose Jotform. Because I require specific types of info to complete their project, having these custom fields was critical. When someone needs to send you images, videos, etc., you can integrate with Dropbox (or other file-sharing services). This is very powerful!
When testing a form, if you have a lot of fields for them to fill out, you have to essentially complete the entire form. If there were a simpler "sandbox" version for you to test, that would be fantastic. Then again, there may be one, and I just haven't found it yet...
I create a customized end project and product for my clients, unlike anything else in the world. Therefore, they have to send different files, types of files, and numerous pieces of information for me to complete their project. Jotform lets me create the exact form they must complete in order for me to create - and complete - their product.
Various uses, very simple and easy to navigate. Very helpful business tool.
I would like to see more integrations with other platforms
Been a very happy journey for me, do not have anything negative to say.
You know, one of the things I really love about JotForm is how ridiculously easy it is to create forms. I'm not a tech whiz by any means, but their drag-and-drop form builder makes me feel like a pro without needing a degree in coding. It's like playing with digital building blocks – you just grab what you need and drop it where you want it. No headaches, no frustration. And let's talk about customization – it's a dream. I can tweak the look and feel of my forms without feeling like I'm in over my head. They've got this whole range of themes, fonts, and colors, so my forms look slick and match my style. It's like having a personal designer at my fingertips. What really sold me, though, is how responsive it is. I mean, my forms look good on anything – whether it's a computer, tablet, or even my phone. It's like they get that the world is mobile, and they're right there with it. Plus, I've got to give a shout-out to the time it saves. No more wrestling with code or spending ages figuring things out. I get polished, professional forms without the headache. It's the kind of tool that just clicks with you. So, if you're like me – not a tech genius but want sharp-looking forms hassle-free – JotForm's your go-to. It's been a game-changer for me, no doubt about it.
Couldn't say I do have any dislikes! If I have ever encountered an issue, customer service has always been there to answer and provide a resolution relatively quickly.
Engagement with our clients, whether that be surveys, updates, etc., always used to be through e-mail at our firm, which can be a faff at times. Jotform has revolutionized this for us remarkably, providing a streamlined and efficient platform that has transformed the way we interact with our clients. With Jotform, the process of creating and distributing surveys or updates has become incredibly user-friendly. The intuitive form builder allows us to craft engaging and visually appealing forms without the need for technical expertise. No more wrestling with lengthy email threads or worrying about overlooked responses – Jotform has brought simplicity to our client engagement strategy. The real game-changer is the instant feedback and data collection capabilities. We now receive responses in real-time, enabling us to promptly address client needs and concerns. The dynamic analytics provided by Jotform have allowed us to gain valuable insights, helping us make data-driven decisions that enhance our client relationships.
I appreciate the ease of use and how I was able to totally customize my forms to meet my business process.
I really have not found anything that I dislike.
As a wedding officiant, I have the bride and groom fill out a survey about their love story. Having a template I customized on Jotform is a God-sent and helps me speed up the process.
I like how you can tailor the forms to what you are aiming to use them for. The limit for the free account is decent and the paid options are well priced. The option to use a e-sign option on forms is great. Very easy to use and easy to share on other accounts. Customer support is very good as well and very helpful.
The only thing I find unhelpful is the limit of forms if you are looking to use a free account.
It helps streamline my business and allows me to have all my forms in one place.
JotForm has helped keep us organized while establishing our new business. Previously we used paper forms. JotForm made it easy to create forms digitally. It keeps all the I formation in one place and organized for us.
I don't really have any complaints! This has been a great tool for us.
Keeping all client requests in one place
I really appreciate the variety of elements you are able to add to a form as well as the design features to suit your individual needs. I also like that you can start a new blank form, import your current form or start with a template. So many options! I've also reached out to the Customer Service team and they have been very helpful with solving some issues I experienced with elements on forms. We use these forms on a daily/weekly basis and we never had an issue implementing the program or integrating it with our current paper forms.
I am not sure that I find anything to dislike about Jotform. One time the email notifications that were set up did not get sent and we missed out for a few days. It was easy enough to login and download/review the submissions.
It is helping us solve the communication needed from field employees to the office staff. It benefits us to not have to chase around paper forms to guys who are at various locations throughout upstate NY.
Jotform simplifies my work and reduces the amount of paper we use. It keeps all completed forms on file and it is so easy to retrieve my forms. It is easy to use both by me and the by the person who receives it. There are so many oprions when starting a form. You can choose between building from scratch, from a template or downloading your own. I love that an email confirmation gets sent to me once someone completed my form. I also appreciate having the option of print the form as it was completed or download it so it looks like my original format.
I wish the free version allowed for more than 5 forms.
It saves parents time as it is easy to use from a phone or a computer. It can be completed from anywhere. It reduces the amount of paper used. It's stored in one place.
The forms are easy to create and the functionality available helps me to create the exact type of form I need for my customers. The embed feature is great for integrating and implement the form on my business website. I will be using jotform alot from now on.
No downsides for me. The email reponse fields can be a little tricky to inut data but thats a small not a major issue.
It is helping my customers receive reviews from their clients about their own business and service offerings.
What I like best about jotform is you can customize your form to become much more appealing so it's not that boring when someone answers the survey form. It is also very easy to use which is really nice since most students need a survey platform for the papers like thesis etc.
The only thing that I dislike about jotform is when you view the response, some are not showing especially when it has a high vote or response to that particular option. I just don't know if there's a button I can fully see all the response.
Me ang my team needs a survey platform for our feasib paper and research, and jotform is indeed a very big help for us. Jotform lets us customize our form to be more pleasing to the eye of those people who will answer our survey. And based on my experience, I didn't had a hard time creating a survey form using this platform.
JotForm is easy to use with lots of templates to help you get started. Customer Service is very helpful (for when you get stuck). Using JotForm increased the return rate of customer information by well over 80%! It made it so much easier for clients - which in turn made it easier for me to move forward with processing the information. Once we started using JotForm it was a seamless implementation of the forms into our everyday routine.
I wish I could print the PDF information directly from the email when someone completes the form. If I could obtain everything without logging in - it would save me a few minutes here or there.
Jotform solves the problem of people not returning the information that we need from them to be able to process the files accordingly. The benefit is that they clients are able to complete it quickly and help me to keep moving with my process.
From plugins to the drag-and-drop editor and everything inbetween, jotform makes it easy to put in place, easy for end users, and easy for admins to gather and analyze data. There are so many templates, it's fast to get started without too much need for creativity.
The flip side of so many features is having so much to learn. It would be nice if some of the plugins and more complex form options had quick tutorials and helps built right in that were more thorough.
Jotform collects all of my new employee data and compiles it to the proper tax and HR forms. No more writing your name 4 and 5 times on orientation day!