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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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What Jotform is best for?
How does Jotform compare to Glide?
What are the pros and cons of Jotform?
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
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Jotform Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 06, 2024
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
Koyel C. avatar
Koyel C.
Senior Executive Hr & Admin
Share
"Easiest Platform To Be Used"
What do you like best about Jotform?

Simplest formats readily available. Different formats for different purpose in one touch.

What do you dislike about Jotform?

Graphical representations can have more options.

What problems is Jotform solving and how is that benefiting you?

as there are a lot of templates and can readily editable it is saving a lot of time.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
SM
Sweets By M.
Founder & Nutrition Consultant
Share
"Best tool for my business!"
What do you like best about Jotform?

I love that JotForm is incredibly versatile. I can make forms for many different types of intake forms, surveys, I can add them to my website easily too. One of the best things is that with the app I get notifications as soon as a form is filled and it helps me get back to the customer fast.

What do you dislike about Jotform?

I have the free version so it does limit the amount of intake forms I can keep but I'm probably just going to upgrade soon.

What problems is Jotform solving and how is that benefiting you?

I couldn't find an easy way for customers to send me images when they want a custom cake. Adding a form to my website with JotForm has been essential because now right after they fill out the form they can upload what they want to share instead of having to email me or sometimes I would have to reach out to them.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
BG
Brandon G.
Engineering Manager
Share
"Surprisingly easy and effective Forms and process flow"
What do you like best about Jotform?

Super easy to create, publish and try, and super easy to update. Easy to implement new things. really easy to integrate with our website.

What do you dislike about Jotform?

I haven't found much I don't like, i do use e sign software so I will have to compre your sign platform to theirs.

What problems is Jotform solving and how is that benefiting you?

collecting informed consent, taking applications for rentals

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
TM
Tasneem M.
Dental Practice Owner
Share
"Always Reliable and Safe!"
What do you like best about Jotform?

At my dental practice, we can always rely on jotform to capture new patient leads and really easy to use. Easy to implement. We use it everyday and our patients love it.

What do you dislike about Jotform?

It doesn't automatically integrate into my eaglesoft. No phone number for customer support is frustrating.

What problems is Jotform solving and how is that benefiting you?

They are helping my patients book their appointments online.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
DM
Dakota M.
Founder
Share
"Love This Platform"
What do you like best about Jotform?

I am a costume designer and use it to get clothing sizes from parents. its so user friendly and looks so perfessional.

What do you dislike about Jotform?

I love this platform. I just wish i could do more forms on the free version.

What problems is Jotform solving and how is that benefiting you?

It helps me get all the clothing sizes i need without having to track people down.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
MK
Marlene K.
President
Share
"JotForm Ease for Busy Event Planners"
What do you like best about Jotform?

The platform is easy to use and very intuitive for new users. The help desk is quick to respond, but most questions can be answered within the portal

What do you dislike about Jotform?

The links to the forms are too long. It would be beneficial to be able to customize the link to a name specific to what it is being used for.

What problems is Jotform solving and how is that benefiting you?

An easy way to get vendor registrations for a wide range of vendors, from professionals to home business owners

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
KG
Kristen G.
Founder
Share
"Jotform Review"
What do you like best about Jotform?

The simplicity of using the platform and data collection. Nonprofit discount a perk!

What do you dislike about Jotform?

I wish there were more users allowed on my team available at our plan level.

What problems is Jotform solving and how is that benefiting you?

Great for data collection and tracking. Also resume applicants. Love it!

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
OE
Omid E.
Founder
Share
"The most intuitive form software out there!"
What do you like best about Jotform?

What makes Jotform so great compared to any other software is its easy of use and integration abilities. There was no other form of software I could have used that would allow me to integrate directly with Stripe, Monday.com and QB. On top of that building out your forms is very easy and customizable.

What do you dislike about Jotform?

I cant name a single thing that I dislike about Jotform, it does exactly what I need it to do.

What problems is Jotform solving and how is that benefiting you?

It is streamlining my customer intake form process which includes our rental agreements, credit card authorization forms and client information form.

Mid Market (51-1000 emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
HH
Hannah H.
Founder
Share
"JotForm makes it easy to create forms."
What do you like best about Jotform?

That all of the options are already pre-populated. You just drag and drop.

What do you dislike about Jotform?

Would like one account with multiple logins.

What problems is Jotform solving and how is that benefiting you?

Everyone has access to the link and can save and revisit whenever.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
Latesheca J. avatar
Latesheca J.
Director Of Workforce Readiness
Share
"Excellent Tool"
What do you like best about Jotform?

Ease of use. I can create forms quickly. I also like the generated QR code and easy-to-share link. I use it daily for feedback from my students. Easy to integrate into any assignment or lesson.

What do you dislike about Jotform?

I don't have any dislikes. As a student, I get a discount which makes it affordable.

What problems is Jotform solving and how is that benefiting you?

I haven't had any problems. The templates are a great feature.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
LS
Laura S.
Founder & Ceo
Share
"The easiest solution out there"
What do you like best about Jotform?

Out of all the many form providers Jotform is our go-to. They're the easiest and most user-friendly, plus have the most advanced UX/UI so it just looks super professional.

What do you dislike about Jotform?

You do have to upgrade for certain features, but that's pretty standard.

What problems is Jotform solving and how is that benefiting you?

We use Jotform for user feedback surveys, employee feedback and marketing sign-ups on our website.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
KH
Kelsey H.
Founder
Share
"Jotform is the best form builder out there!"
What do you like best about Jotform?

Jotform is the superior form builder! They offer forms for free to start, are user friendly, and they have a ton of templates custom built to anything you could ever need to use it for! We use Jotform for our quarterly employee of the month, company surveys, and more!

What do you dislike about Jotform?

I have no complaints about Jotform. More free forms would be nice.

What problems is Jotform solving and how is that benefiting you?

Jotform is a great tool for helping us obtain feedback on our business anonymously.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
KL
Katie L.
Founder
Share
"Great way to track any client interactions and have a paper trail!"
What do you like best about Jotform?

Love how you can go back and track any information that was used.

What do you dislike about Jotform?

Nothing, I love all aspects. it is very use friendly.

What problems is Jotform solving and how is that benefiting you?

Employee request forms, client calls, walkins.

Mid Market (51-1000 emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
Heather A. avatar
Heather A.
Human Resources Payroll Manager
Share
"Love jotform"
What do you like best about Jotform?

I love that I can customize the look of the forms I create in jotform. I can make it match my business so whoever comepletes the form know that it is associated with my business.

What do you dislike about Jotform?

I haven't really found much that I dislike about jotform.

What problems is Jotform solving and how is that benefiting you?

I haven't really encountered any issues with Jotform

Enterprise (> 1000 emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
Katherine G. avatar
Katherine G.
Reading Specialist
Share
"Easiest platform to use"
What do you like best about Jotform?

I use jotforms at school as a teacher all of the time. I use them for parents to sign up for volunteer opportunities and for staff members to select preferences for when meetings should be scheduled. Jotform is so quick and easy to use. I highly recommend it!

What do you dislike about Jotform?

There isn't anything I don't like about Jotform.

What problems is Jotform solving and how is that benefiting you?

Jotform eliminates the need to send tons of emails out to staff and parents when we need people's feedback opinions or signup abilities for events.