Drip Reviews & Product Details

If you're looking for a simple platform that's easy to get up and running, Drip is it. There are templates and tools to get your first drip campaign started within a few hours. Also, their chat support was immensely helpful throughout my usage.

Drip is designed for a fairly simple layout and doesn't allow for a ton of customization. There's no email builder drag and drop tool. That said, my Drip emails had way better open rates than drag and drop tools.

Improving conversion rate and awareness about our paid product. We saw a 40% increase in paid conversion when implenting an A/B test of Drip vs No Drip on our blog.

We have over 27,000 subscribers, and we can use Drip to categorize them, and send them personalized messages.

The only negative thing we can say about drip, is that it's sometimes frustrating that you need over 14 hours to schedule a message to a certain time in each subscriber's specific time zone. Not sure there's much that can be done about this, but it's really the only negative!

We don't have to segment our users manually, Drip does that!

Powerful and flexible marketing automation

It's flexibility also means Drip has a steep learning curve for those without much tech experience.

Staying in touch with customers and in-bound marketing automation

Drip offers the kind of advanced automation (tag-based) that we need without the insane price tag that most email platforms have.

Having more advanced email templates would be awesome.

Sending the right emails to the right people based on the actions they take.

Workflows give me a ton of flexibility and native integrations make building out automation very intuitive and, honestly, satisfying.

If there is one thing I would like to see is more native integrations without having to use something like Zapier.

We use Drip as a watered-down CRM to prioritize follow-up and send email notifications to sales reps when new leads come in or when those leads reach a certain lead score. The result has been quicker follow up and more conversations started.

Drip is user-friendly once you get the hang of it. Using tools like tags and segments, I'm able to give my customers the information and products they want. I'm also able to track my audience through analytics and tags to see what they're interested in to develop new and better products for my audience.

It can take a few tries to get the hang of the forms/rules/workflows if you've never used them before. It would be great if you could test workflows as a demo before they go live. Or watch a bot go through the workflow at an accelerated pace so you can see if it works properly before making it live.

I'm using drip to engage with my community and to help introduce and connect them to my brand. This has been my first opportunity to use a welcome sequence and it has helped me keep my list warm.

As a beginner email marketer, drip has an excellent knowledge base and support team to help me learn the system and respond to questions. Simple actions and workflows. Excellent reports. Integrates well with most of our other services.

Information sent to Salesforce through integration is only sent once. Salesforce does not feed information back to drip once a subscriber is sent. Information that is given to Salesforce is also very limited.

Email marketing and small scale analytics from site and email.

Love that you can use this as a reporting tool and an email system - you can do everything in this little tool!

A few loose ends where I things get lost. Drip is definitely a specialty product and isn't for everyone.

Reporting, and email campaigns.

Easy to use and setup. I can track prospects and send them customized information whether they have signed up for a newsletter, trial or have purchased.

Not crazy about the new color scheme but functionality is great.

Lead and customer followup is easy. Staying in touch with important updates and news allows me to provide good customer service.

Drip's API and flexible workflows allow us to run powerful automation campaigns with our in-house software applications.

Billing is based on subscribers only, we send few emails to a larger number of contacts so we would prefer to have more subscribers allowed on our plan, or a easier way to disable subscribers while they are not part of an active workflow without fully unsubscribing them.

Drip provides a excellent base to manage our prospects, triggering email campaigns and using webhooks to fire actions on our external applications. We also leverage the subscriber profiles to alert us when a previously disengaged customer comes back into the market.

As a new drip.com customer, I had a vision in mind for a specific drip campaign that I want to run. Not only did the support answer my question, but they created a sample setup to help me understand the process better using their SAAS. We’ve launched a few Broadcasts and have seen results. Great work Drip.com 💪😎👍

Would be nice to have some sample campaign frameworks we could pick and choose from, but other than that I think this company is coming along nicely.

Broadcast Emails, and currently setting up a Drip campaign for our Insurance product.

extremely good customer support! if you encountered an issue they get back to you immediately.

how it does not support newsletters. when i evaluate a CRM tool I'd like for it to have pretty newsletter templates for some occasions too.

having a crm tool for email marketing.

There are so many features deciding on just one is a challenge. I like the campaign features to set up emails, schedule them. Once the campaign is set up unless you are going to make a change in your emails Drip does the work for you. I have used the campaigns to send out program modules on time - works like a charm and dependable.

I did have a bit of a challenge learning the workflows however after some trial and error I understand and love how they work.

Keeping in touch with subscribers and keeping them aware of my services. It frees up my time to take care of other business responsibilities or enjoy some free time for me.

The workflow automation feature is what sold me. It's extremely powerful.

There's nothing I dislike about Drip really. It is a bit more expensive than what I was using before, but the pros outweigh that easily.

I've been using Drip for about a year now and loving it. The support I get from my account manager is simply amazing. I've increased engagement with my audience and also increased my revenues. They even made tons of recommendations on how I can improve my automated workflows and how I can better segment my list and generally make better use of Drip. Priceless!

Ease of use, pricing, and results! I've grown my email list from nothing, to hundreds!

There is a little learning curve for non-tech people, and sometimes I'm not sure what is the best use of the splash pages. But they have great support to figure things out.

Capturing emails and getting people into my free writing courses.