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Slack Logo
Slack
4.5
(28,674)
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Slack Reviews & Product Details

Slack Overview
What is Slack?

Slack is the top choice for teams to communicate. It provides a virtual workspace that helps teams maintain open communication in a business environment. With Slack, users can host voice and video calls with up to 15 participants and even screen share with a desktop app, empowering better user interaction. Slack also supports options for private and group sessions, and one of its best features is Slack Huddles–an informal meeting space that lets you directly talk to your channel where you can share screen side by side with your team. The platform integrates well with Dropbox, Google Drive, and Trello as well.

Company Salesforce
Year founded 1999
Company size 10,001+ employees
Headquarters San Francisco, California
Social Media
Managed by:
Axel Grubba
Founder
Slack Categories on Findstack
Ask Questions about Slack
What Slack is best for?
How does Slack compare to Helpfull?
What are the pros and cons of Slack?
Slack Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Slack Pros and Cons
Pros
  • Allows users to access handy productivity tools.
  • Offers app integrations and API access
  • Comes with extensive security.
  • Lets users collaborate file sharing and video meetings
  • API allows software developers to create custom integrations
Cons
  • No course creation
  • Limited engagement options
  • Notification frequency is too high
  • Screen sharing and drawing tools aren’t supported on mobile devices
Slack Features
API Access
Admin Controls
Audit Logs
Bots and Automation
Calendar Integration
Contact Management
Customizable Notifications
Data Export
Desktop Access
Emoji Support
End-to-End Encryption
File Sharing
GIF Support
Group Chats
Integration with Third-Party Apps
Message History
Message Threads
Mobile Access
Multi-language Support
Real-time Messaging
Screen Sharing
Search Functionality
Single Sign-On (SSO)
Task Management Integration
Two-Factor Authentication (2FA)
User Mentions
User Presence Status
User Roles and Permissions
Video Calls
Voice Calls
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 07, 2024
Slack Logo
28,674 Slack Reviews
4.5 out of 5
Enterprise (> 1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
AN
Abhishek N.
Founder
Share
"Saleaforce Slack"
What do you like best about Slack?

It is very efficient and saves time for the reps.

What do you dislike about Slack?

It cannot be intgrated with multiple orgs

What problems is Slack solving and how is that benefiting you?

It connects the sales and service reps easily and saves lot of time and is very efficient.

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
Carolina C. avatar
Carolina C.
Analista Financeiro
Share
"An amazing tool to work with"
What do you like best about Slack?

The agility to communicate with my co-worker, set up groups, make calls, and connect those calls to others.

What do you dislike about Slack?

There is nothing that I dislike about it.

What problems is Slack solving and how is that benefiting you?

My company is totally home office, so several co-workers live in other cities. Slack brings my colleagues closer together and facilitates our exchange of information about work on a daily basis.

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
LP
Lacee P.
Founder
Share
"It is a fast wonderful way to communicate with your colleges!"
What do you like best about Slack?

The quickness of getting and recieving messages from anywhere is amazing. The video chat is a bonus, that is wonderful!

What do you dislike about Slack?

I honestly have none. The product is amazing.

What problems is Slack solving and how is that benefiting you?

There are none. Since I started using slack it has been wonderful.

Mid Market (51-1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
MS
Mary Ellen S.
Founder
Share
"Slack API and AI Integrated Tools Transforms Workflows for Teams at Speed"
What do you like best about Slack?

Integrations with other Work Platforms and Tools

What do you dislike about Slack?

Search function and categorizing is tedious and can be improved

What problems is Slack solving and how is that benefiting you?

The ability to create custom workflows using the Slack API has been revolutionary for efficiency and connecting channels. Overall productivity soared 50x with direct connection to web platform our business relies on to reach customers with marketing messaging

Mid Market (51-1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
GK
Gagan K.
Salesforce Developer
Share
"Slack: Boosting Collaboration with Some Quirks"
What do you like best about Slack?

Efficient communication and organization through channels. Extensive integration options for improved workflow. Real-time collaboration and file sharing. Customization for personalized workspace. Robust search and archive features.

What do you dislike about Slack?

Learning curve for some users. Potentially high pricing for larger teams. Occasional mobile app stability issues. Overwhelming notifications without proper management. Limited offline access capabilities.

What problems is Slack solving and how is that benefiting you?

slack and salesforce integration we create any record on sales cloud and the message send to the worksopace and also we can create record from the slack workspac

Enterprise (> 1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
Steven L. avatar
Steven L.
Founder
Share
"Slack for business"
What do you like best about Slack?

Very fluid, and tons of opportunity to implement automation

What do you dislike about Slack?

The cost for licenses does seem a expensive

What problems is Slack solving and how is that benefiting you?

It's very easy to communicate with collegues

Enterprise (> 1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
CF
Cindy F.
Founder
Share
"Best productivity tool"
What do you like best about Slack?

I love how user friendly it is. The design is super simple and intutive. The workflows save so much time.

What do you dislike about Slack?

Slack sometimes get too noisy and Its have to get back the focus.

What problems is Slack solving and how is that benefiting you?

Slack helps with onboarding and the help channel resolves issues

Enterprise (> 1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
Vivian d. avatar
Vivian D.
Executive Of Commercial Strategy & Planning
Share
"Efficiency communication"
What do you like best about Slack?

The advantages of using Slack include real-time communication organization of conversations into channels, integration with other tools and services, easy file sharing, advanced search capabilities, project collaboration, and the ability to integrate with bots and custom automations.

What do you dislike about Slack?

Costly for advanced features especially for small and medium companies, Although Slack offers a free version, many advanced features are only available on paid plans, which can become expensive for larger companies.

What problems is Slack solving and how is that benefiting you?

Slack addresses various business challenges: enhances remote collaboration, streamlines real-time communication, fosters team engagement, integrates tools for efficient workflows, simplifies project management, archives information for reference, and reduces email overload, ultimately promoting productivity and connectivity.

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
Alex B. avatar
Alex B.
Salesforce Developer
Share
"Easily accessible, all in one workspace"
What do you like best about Slack?

How easy it is to use, start channels and workspaces. I love that all your workspaces are together and you can spin up free ones to use between friends

What do you dislike about Slack?

Sometimes it's unclear how to leave or uninstall certain app channels

What problems is Slack solving and how is that benefiting you?

Having a single location, synced between my phone and computer, to facilitate all work and personal messaging. Plus it functions as a personal notepad for links

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
Danieli A. avatar
Danieli A.
Consultora De Negócios
Share
"Amazing tool"
What do you like best about Slack?

Slack is an incredible tool, especially for us professionals who work from home. It speeds up communication with the team, makes interaction available during the circle to point to specific locations, is available to create restricted groups for personalized discussions, integrates with the agenda, the drive and also with my trailhead, which consequently brings me reminders activities related to my work and study.

What do you dislike about Slack?

So far I have nothing negative to say about Slack.

What problems is Slack solving and how is that benefiting you?

Mainly quick communication between teams. Mainly because it's a tool that I can have on hand wherever I am, even if I'm far from the computer.

Mid Market (51-1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
KH
Kia H.
Founder
Share
"Like that 'blue' app... but for work"
What do you like best about Slack?

I love that it gives me the ability to contact others within my organization quickly even though I work from home. Sometimes a simple message works better and quicker than a phone call and especially faster than an email!`

What do you dislike about Slack?

I really don't have any misgivings in regard to this app. I wish more companies, organizations, and social clubs used this as a quick means of communication. I'm actually pleased with this app!

What problems is Slack solving and how is that benefiting you?

If there's a problem with Zoom, I'll use the video or call feature in slack. This app enables me to contact others within my company in a fast and efficient manner

Mid Market (51-1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
AT
Adugna T.
Founder
Share
"Convenient communication tool for work"
What do you like best about Slack?

Slack provides a feature where you can create multiple channels for different topics and projects in the work place, which makes it very convenient for organizing your communication.

What do you dislike about Slack?

You have to be a paid member to view messages that have been sent more than 90 days ago.

What problems is Slack solving and how is that benefiting you?

Slack provides a platform where you can organize your discussion on different topics on different channels.

Mid Market (51-1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
RT
Rochelle T.
Security Compliance Analyst
Share
"SLACK-IT"
What do you like best about Slack?

We are an international company without any physical buildings, in many different time zones. Slack help us communication async.

What do you dislike about Slack?

it makes it too easy for co-workers to get in touch with me.

What problems is Slack solving and how is that benefiting you?

communications with time zones that are 10-12 hours difference

Mid Market (51-1000 emp.)
Sep 13, 2023
 Source
Overall Rating:
5.0
SH
Stevie H.
Founder
Share
"Slack is super!"
What do you like best about Slack?

I love the search feature. I love how you can search certain channels for keywords and tell the search that you are looking for a message sent by a specific person.

What do you dislike about Slack?

I honestly can't think of anything I dislike about it right now. It works great. Sometimes certain channels take a bit to load, but thats only when I haven't accessed that channel for a bit or if there are a ton of members.

What problems is Slack solving and how is that benefiting you?

It solves the problem of trying to remain connected to your coworkers in a fully remote world. It gives my team a virtual room that makes us feel more like a collective and collaborative team.

Mid Market (51-1000 emp.)
Sep 13, 2023
 Source
Overall Rating:
5.0
CE
Catalin E.
Founder
Share
"Amazing conversation platform and storage of essential historical enterprise data"
What do you like best about Slack?

I love how you get so many functionalities in one app along with a ton of integrations that make your work more efficient. The app is just so easy to use and fulfills all my needs.

What do you dislike about Slack?

Sometimes it s hard to find certains channels or groups because you stsck up so many and then it s hard to go back to some of them. The search engine within the app could be better.

What problems is Slack solving and how is that benefiting you?

Conversation among international colleagues. Through slsck i am able to draw a line between personal messaging and work messaging and the channels are working very well.