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Shopify Logo
Shopify
Empowering Your Online Store
4.4
(4,477)
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
Shopify Categories on Findstack
Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to BigCommerce?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify 0
Shopify 1
Shopify 2
Shopify 3
Shopify Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 27, 2024
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Apr 13, 2019
 Source
Overall Rating:
4.5
KM
Karen M.
Karen M
Share
"Shopify is the best tool to sell online."
What do you like best about Shopify?

With this tool I can configure the website with attractive and different themes and it also lets me to have a better control of the online store. It is a good ally to keep organize the sales area!

What do you dislike about Shopify?

I do not have any problem with this platform, it has covered all my expectation. All its add-ons function very well!

What problems is Shopify solving and how is that benefiting you?

Working with Shopify is a complete pleasure, because it is very practical and fast. It brings me many opportunities to sell even more through different social networks and different types of payments that are advantageous for the customers.

Small Business (50 or fewer emp.)
Apr 13, 2019
 Source
Overall Rating:
4.5
MT
Margot T.
Margot T
Share
"Shopify is easy to use"
What do you like best about Shopify?

Shopify is the best channel to sell from a website, it is the best tool to make marketing online, because it offers many add-ons to achieve the objectives established. I love using it, because it lets me to analyze the increase of the traffic in the online store daily.

What do you dislike about Shopify?

The negative aspect of Shopify is that it gives a simple configuration to customize the themes that it has. I think that a better resource is to use PHP for the templates it has.

What problems is Shopify solving and how is that benefiting you?

Using Shopify is one the best options and I say that for its incredible payment system, the management of inventories and the reports it provides, because it gives more security and professionalism.

Small Business (50 or fewer emp.)
Apr 13, 2019
 Source
Overall Rating:
4.5
AD
Amy D.
Amy D
Share
"Shopify is the only feasible option to create an online store"
What do you like best about Shopify?

Just in minutes I can create an online store with Shopify and everything is possible thanks to its easy interface, all its themes and plugins are easy to manage to give life to the store.

What do you dislike about Shopify?

The themes that the platform has are very few, I would like it has more options to choose.

What problems is Shopify solving and how is that benefiting you?

Shopify is the perfect tool to create an online store, because it is very intuitive and it allows me to improve each day the online store with its different options to sell. It counts with a cart of sales that allows the customers choose the products they want.

Small Business (50 or fewer emp.)
Apr 12, 2019
 Source
Overall Rating:
4.5
SG
Scott G.
Scott G
Share
"Shopify is unique in its complements"
What do you like best about Shopify?

We love this platform, because it is unique in its type, it provides us all the resources that we need to have a successful and a high quality online store. It helps us to raise the sales in a big scale, because it integrates different types of payments.

What do you dislike about Shopify?

We think it´s a very good platform, and we don´t have problems when we use it.

What problems is Shopify solving and how is that benefiting you?

Since we use Shopify, the online business has increased our sales thanks for its automatic order inventories, security in each sale and SKU in the products. Undoubtedly, this platform helps us in every sense to have good results in sales field.

Small Business (50 or fewer emp.)
Apr 12, 2019
 Source
Overall Rating:
4.5
RB
Richard B.
Richard B.
Share
"Shopify is ideal for social networks"
What do you like best about Shopify?

Since we used the tendency to implement in social networks the way to increase our sales we have used Shopify. We have sold much more than we intended to sell. It is a very effective tool, we recommend, it is extraordinary!

What do you dislike about Shopify?

What we do not like about this platform is that it´s very basic in how end users can see the purchase process. It should be improved.

What problems is Shopify solving and how is that benefiting you?

Since we used Shopify in different social networks, the increase in sales has been considerable. We like the quick way to follow orders and the way we can edit the contents and update them.

Small Business (50 or fewer emp.)
Apr 12, 2019
 Source
Overall Rating:
4.5
MJ
Mary J.
Mary J.
Share
"There is not another software like Shopify"
What do you like best about Shopify?

I love that Shopify is the software with more guarantees in relation to sales, the resources it offers to achieve all the features that a website needs to be effective helps me a lot, as well as its different manners of payment is a good tool for me.

What do you dislike about Shopify?

I do not like that I have to pay a lot of money in sales commissions.

What problems is Shopify solving and how is that benefiting you?

Shopify is an excellent tool to reach more sales. I love the idea of controlling the inventory and offering the products without losing any trace of the customers and knowing the traffic of the customers is good.

Small Business (50 or fewer emp.)
Apr 12, 2019
 Source
Overall Rating:
4.5
FT
Frankie T.
Frankie T
Share
"Shopify is perfect for small online stores"
What do you like best about Shopify?

I love all the characteristics and functions that Shopify has, for example its easy configuration makes possible that I can use a lot of extensions to have a better navigation experience. Also it gives me many chances to sell the products from different media.

What do you dislike about Shopify?

What I do not like about this platform is that it´s a little difficult for me to make a personalized report, that´s annoying!

What problems is Shopify solving and how is that benefiting you?

I like everything that Shopify offers me, such as increase sales, reach more potential customers through social networks and also have the absolute control of the business, in that way I can achieve all my proposed objectives.

Small Business (50 or fewer emp.)
Apr 12, 2019
 Source
Overall Rating:
4.5
RM
Robert M.
Robert M
Share
"Shopify is incomparable"
What do you like best about Shopify?

Although there are different platforms that handle e-commerce, only Shopify is the most complete of all of them. It provides many sales possibilities and it provides data for each transactions, inventories and others. Undoubtedly, it is the tool that I always use.

What do you dislike about Shopify?

I do not like that Shopify sometimes become an inconvenience to use certain topics in specific, some topics are not integrated at all. It is annoying.

What problems is Shopify solving and how is that benefiting you?

With Shopify I can have everything under control. And I can even make many sales through the mobile application and that´s extraordinary. I have exact records of each transaction and I have an excellent inventory.

Small Business (50 or fewer emp.)
Apr 12, 2019
 Source
Overall Rating:
4.5
DC
Donald C.
Donald C.
Share
"Shopify represents a secure marketing"
What do you like best about Shopify?

This software is incredible, because I can include all the different social networks that I manage. Since I use it, the amount of sales have increased and that is something that I like.

What do you dislike about Shopify?

I do not like its few free templates, I think that Shopify should provide a wide range of them, because the best ones are paid.

What problems is Shopify solving and how is that benefiting you?

Shopify helps me to acquire what I need to sell the products very efficiently, for example: it does almost all the updates required to sell the products daily in that form I do not losing my time.

Small Business (50 or fewer emp.)
Apr 11, 2019
 Source
Overall Rating:
4.5
JJ
James J.
James J.
Share
"Shopify is not the same as others"
What do you like best about Shopify?

I like Shopify because it provides real security to consumers, it is easy to use, it is efficient and it gives me many add-ons and templates to create a website with my products and sell them very quickly, it's amazing.

What do you dislike about Shopify?

I do not like much the few characteristics that personalization has, I consider them very simple and it should have more options.

What problems is Shopify solving and how is that benefiting you?

Shopify has helped me a lot with the general control of the products I sell, the system that it has like enumerate or SKU, its functions of sales analysis and activities through reports is very useful.

Small Business (50 or fewer emp.)
Apr 11, 2019
 Source
Overall Rating:
4.5
GP
Grace P.
Grace P.
Share
"Shopify is the best platform of the moment"
What do you like best about Shopify?

Since I met and use Shopify I realize that it is the most practical tool to sell online. I like the possibility of having different tools that allow me to have real statistics of transactions. It´s awesome!

What do you dislike about Shopify?

What I do not like very much about Shopify is that in occasions it is difficult that can coincide the inventories of facebook store with those that I have in Shopify. That´s not useful!

What problems is Shopify solving and how is that benefiting you?

Thanks to Shopify I can have everything up to date in a very orderly way thanks to its incredible sales management, its usefulness and its customer service is a valuable support.

Small Business (50 or fewer emp.)
Apr 11, 2019
 Source
Overall Rating:
4.5
SR
Steven R.
Steven R
Share
"E-commerce with Shopify is so easy"
What do you like best about Shopify?

The vast majority of online sales sites including our online store use Shopify, because it is the perfect tool for this same purpose, online sales. The security it provides is vital for this type of business. We recommend it!

What do you dislike about Shopify?

About Shopify we do not like that for a greater use of its components is a greater cost. We would love that the prices had lower.

What problems is Shopify solving and how is that benefiting you?

We really like this software because it is easy to use and it provides us quick and permanent solutions to the online business. We can give payment options at the level to the clients which is a source of higher income.

Small Business (50 or fewer emp.)
Apr 11, 2019
 Source
Overall Rating:
4.5
RJ
Robert J.
Robert J
Share
"Shopify is the most appropriate"
What do you like best about Shopify?

All the tools that Shopify offers makes it the most suitable tool. With it, I can create the website, choose the style that best suits with the page and promote any type of product, thanks to the variety of add-ons that allow the website to be a success in sales.

What do you dislike about Shopify?

What I do not like about Shopify is that I can´t do so much in design because of the scarcity of topics that it has, this is an important feature.

What problems is Shopify solving and how is that benefiting you?

Thanks to Shopify the good results that I have obtained are many, due to the great capacity it has of organizing products and updating data automatically.

Small Business (50 or fewer emp.)
Apr 11, 2019
 Source
Overall Rating:
4.5
CR
Cassandra R.
Cassandra R
Share
"Shopify a perfect system"
What do you like best about Shopify?

Shopify is the most important tool that I use to sell products, its easy and understandable interface is a positive point, because without problems its add-ons allows me to sell satisfactorily.

What do you dislike about Shopify?

the complements and commissions of sales have high costs, that point must be regulated. The rest of your complements and app are good.

What problems is Shopify solving and how is that benefiting you?

With its organizational management of inventories I have a better control of each sale. And not only I am happy with this platform, but also the buyers, because they have different payment options to choose that facilities them each purchase.

Small Business (50 or fewer emp.)
Apr 11, 2019
 Source
Overall Rating:
4.5
KR
Kelly R.
Kelly R
Share
"E-commerce is Shopify"
What do you like best about Shopify?

With Shopify I can sell what I want in minutes. Thanks to its friendly interface I can navigate the software and configure it quickly. Although, I can sell products and easily start earning money, it's the best tool I've used.

What do you dislike about Shopify?

I do not like Shopify when it becomes difficult to communicate with its technical support especially when I much need it. It should be more attentive or it should open new channels of communication.

What problems is Shopify solving and how is that benefiting you?

Shopify is the most solid tool in the market, because it gives me real solutions. I can reach in a record time any goal of sales and reach much more public. Social networking is a strong anchor of Shopify.

Small Business (50 or fewer emp.)
Apr 11, 2019
 Source
Overall Rating:
4.5
TR
Tamara R.
Tamara R
Share
"Create, edit and earn money with Shopify."
What do you like best about Shopify?

I love this platform, there is no other like this one. It has a lot of resources available to sell and create a very good quality website that lets me to place photos and more. It's excellent.

What do you dislike about Shopify?

I do not like that this software it´s only directed especially for webpages not for blogs, although there is a possibility to create it but not in the most desired way. Through a subdomain.

What problems is Shopify solving and how is that benefiting you?

I really like this platform, I manage it to sell more, give customers a better browsing and security experience.

Small Business (50 or fewer emp.)
Apr 11, 2019
 Source
Overall Rating:
4.5
FC
Fred C.
Fred C.
Share
"15. Keep your income ... use Shopify!"
What do you like best about Shopify?

It was very difficult to me manage sales over the internet, take inventory, records and everything else was very tedious, but since I use Shopify the web business has changed to be better. I love everything that this platform offers me to increase in this field.

What do you dislike about Shopify?

The detail that I do not like about this platform is the cost for its services, it would be a better idea to pay less money for the service. Practically I pay for everything.

What problems is Shopify solving and how is that benefiting you?

Since I use Shopify the positive changes continue. I have managed even better each sale of products and I can follow the orders of the clients thanks to the fact that it is an easy software.

Small Business (50 or fewer emp.)
Apr 11, 2019
 Source
Overall Rating:
4.5
VL
Vance L.
Vance L
Share
"Earn money from now with Shopify"
What do you like best about Shopify?

Nothing was as easy as making money from the internet with Shopify, this tool is all in one. We can create an online store with our own design, promote our products, and from any mobile device this platform can be manageable.

What do you dislike about Shopify?

Since we switched to Shopify the changes have been positive, we do not find any negative details to express. This tool saved our online store.

What problems is Shopify solving and how is that benefiting you?

Since we use Shopify it is very easy to manage the website. What we like the most is that we can offer many products and keep track of our sales. It is the best of this platform.

Small Business (50 or fewer emp.)
Apr 11, 2019
 Source
Overall Rating:
4.5
MR
Mary R.
Mary R
Share
"Shopify is the top e-commerce"
What do you like best about Shopify?

Nothing is easier than using Shopify to manage an online business. I have used it and what I have achieved with this tool are solutions to obtain more sales possibilities through the integration of different manners of payment.

What do you dislike about Shopify?

I do not like the fact that Shopify has very high rates at the end of the month. I find the amounts elevated when I use its different complements.

What problems is Shopify solving and how is that benefiting you?

With Shopify I have solved many things in the online store, because it offers options to customize the website and allows me to receive different virtual currencies, something that buyers like.

Small Business (50 or fewer emp.)
Apr 11, 2019
 Source
Overall Rating:
4.5
DK
Dena K.
Dena Kessler
Share
"Shopify is for you"
What do you like best about Shopify?

Shopify is different from the e-commerce tools that I have used. It is not complicated. This is easy to navigate and configure; I think it is the most useful tool to sell via online and its customer service is its strong point.

What do you dislike about Shopify?

I do not like that the bills are issued every 30 days, it would be ideal for the platform to send at least a few days before issuing the invoice at the end of the month a notification of what is actually owed.

What problems is Shopify solving and how is that benefiting you?

Shopify helps me to manage all the products that I offer online. Apart from that it allows me to have inventories, sales and orders under control. It is perfect!

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