Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate with stakeholders, and integrate with other software to ensure better business results.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Automations and Email template - With pipefy we had a lot of improvements in our process.
It would be nice to have more features released in less time
Before: We didn't have the timeline of our orders. No way to know the lead time of orders. Now we have reports of each step of the process.
Very easy to implement throughout my company and team! Pipefy its customizeble to my company's needs! I don't need to buy expensive, boring and hard to implement processes management tool again ;-) I highly recommend!
Time tracking will be a great feature in the future.
Now I have processes management for all my "important" process in my Marketing Agency!
The ease of modeling processes. It allows great flexibility to adjust according to the need of each operation.
So far I have had none against using the software. Not all functions are available in the android app but it is possible to use the mobile browser and then everything is solved.
The speed of deployment of the solution is a great differential.
The cost/benefit is very positive and the platform is very intuitive and practical. I believe that Pipefy fills a market gap not met by other platforms and applications.
At the moment there is nothing I do not like. I believe that Pipefy fills a market gap not met by other platforms and applications
Pipefy allows us to create a dynamic, efficient and effective environment ... (1) integrate multidisciplinary teams, (2) increase communication speed and efficiency, (3) eliminate failures, (4) reduce operating costs, and many other things
I am impressed with Pipefy's intuitive, user-friendly interface. It was easy to get started and use complex features without feeling overwhelmed! With this efficient tool, I was able to quickly create functional flowcharts that accurately represented my idea or plan - an invaluable resource for professional exhibitors like myself. It facilitates real-time communication between team members, which makes collaboration much easier than using traditional design documents. Overall, I find the Pipefy app extremely useful.
Although Pipefy is a great platform, there are certain areas where it could be improved. In particular, the registration process leaves a lot to be desired, as its complexity makes the entire sign-up process time consuming and cumbersome. However, compared to competitors such as Lucidspark, which has numerous advantages and superior qualities that make up for issues like this
Pipefy solves the problem of remote collaboration by providing an easy-to-use platform that allows me to communicate my ideas quickly and clearly. I can use post-it notes, diagrams and visuals to explain what needs to be done - without having to take photos or search for images later to review our work.
Fácil , util e descomplicada. Ferramenta versatil e muito fácil fazer integrações.
Atendimento via e-mail, não consigo manter um histórico no bate papo por e-mail.
Gestão de processos internos de todas as áreas da empresa
Centralização dos projetos para melhor gestão
Impossibilidade de construção de paineis de indicadores
O Pipefy nos permitiu consolidar todos os projetos em desenvolvimento evitando controles diversos e informações desencontradas.
Efficient, fast, clear ! it's super easy to use,
Sometimes we get some bug,some malfunctions but nothing that interferes with the proper functioning
Pipefy represents our procedures, this allows us to avoid omissions, errors, to control the actions of each employee and to improve our procedures instantly
Contains a database for the location of bottlenecks that prevent the smooth running of processes. This way we can closely monitor that activity that is slowing us down, and solve the problem easily. I love the many workflow templates it has, it is very easy to make any project or work plan and they are very customizable, so we can adapt them to our company. It also has accounting functions such as purchase order management, accounting and invoicing, which allows us to keep better control of all project costs.
The update of the progress of the tasks is not entirely in real time, as it takes a long time to report these advances and make them visual for the entire work team. The fact that the payment is per user and not a global cost for the software is frustrating, as we would like more team members to be involved in the system and it is not possible due to the cost. I would like them to include more advanced features such as performance and time of activities, perhaps the Gantt chart would help a lot to better visualize the time of activities being performed and if they are behind schedule.
Thanks to Pipefy we can perform workflows quickly and easily and keep in order all the management of daily activities that are performed in the office, in different projects. The bottleneck search function is very efficient and we use it a lot, to detect any failure or slowness in the activities and be able to focus on them, so that no process is stopped or delayed. It contains a large number of customizable templates, easy to adapt to any project or process of activities that you want to start. It has important databases that allow to speed up the work, such as customer, employee, contact and bottleneck databases to detect activities that are delaying the work. Management of interviews, candidates and employee payroll, allows us to keep track of employees from their entry in the same software.
Pipefy is easily to develop and sustain digital process.
Pipefy needs change the way to create workflows. Only Kanban can't be the best way to complicated process
Pipefy can be used to digitalize processes, orchestrate basic processes with others service with APIs, create a MVP apps, and other applications.
Easy to use kanban style, editing is simple and effective, forms allow you to cross and double check information submitted. I specially like the permission functionality, since it allow different teams to access the appropriate information.
Saving changes can be a little complicated when you are not familiar with the "double save", so can be setting up dates. It would work best if saving would become integrating instead of having to double save as it is right now.
Remote project management. It makes it easy to establish an integrated source of information and processes.
Easy to use. Easy to visualize process status. You can see where you are in a given data system - in this case in approving, verifying and storing certain information. Helps to eliminate errors where things can fall through the approval system. Archives information well outside of an email system.
Requires some training for people - and puts more reliance on people to follow the system. Need to have some one to maintain it - where instead you might be using a more loose/manual tracking system.
Tracking change orders that need to go through multiple approval process and that need some levels of approval and then archiving of information. Pipefy communicates the information well in a form, and tracks the status of that information so we know where to push to get things moving.
The tool is very friendly, easy to use, excellent visualization, very intuitive. It can be used for project management, process management, and even team activity management. The most significant advantage is that the user himself can make most of the settings himself due to the tool's ease.
I wish there were materials available for building dashboards. I missed graphical tools, even though we were told that Pipefy is developing this part
With Pipefy we can concentrate all project information in one place. In addition to being very visual, we were able to monitor which stage of the life cycle the project is in, watch the activities in progress, and the people involved in the project execution. These are benefits that add value to the process.
A simplicidade e autonomia que ele dá aos times que o utilizam. Com ele podemos desenhar vários processos de maneira sólida, para resolver problemas internos, gerando controles, dados e um workflow que funciona.
Com o tempo, o preço em dólar começou a prejudicar. E algumas mudanças envolvendo preço tornaram ele menos em conta. Por exemplo, agora automações são cobradas (como automação no envio de e-mail, que antes faziam parte do workflow) e o módulo de BI que é cobrado adicionalmente.
Conseguimos criar fluxos internos de áreas, sem a necessidade de envolver o time de TI e de maneira rápida.
How the simplistic features speak with each other, ea the Kanban, Excel report and SAP links. Along with that, the amount of detail and history you can have on a single Pipe is surprising.
Has a steep learning curve, requires practice.
Project operation management.
Information flow, the database in the same way as managing system
mobile version could have the same functionalities
We are at the beginning of use, but even so, the information for the stakeholders is the key.
The beauty of Pipefy is that you can create any sort of process from scratch and get to manage it from the simplest of ways. From procurement, sales, recruiting or project management, Pipefy gets the job done. You get to attach documents, emails, set check lists and connect to other pipes, so it can make your life way easier.
Unless you have Zappier, it can be a hassle to make integrations with other apps. Although appis work well, you do need to be a programmer to do so. And some automations can be a little challenging as info tend to be bit hard do access at certain points of this process. Also, the reports generated from the native Pipefy system are not the best for decision making. Using different kinds of extra tools have gotten the job done at the moment.
The ease of creating different kind of processes and manage them in the best way possible. The tool is great and gives you an excellent picture of the flow of your process, constraints and checklist to make operational processes very easy to implement.
it's free to do everything my team need.
there are some bugs that it is not possible to correct.
There is no problem that I'm solving with Pipefy because the only problem I had with this tool they are not able to fix it.
Kanban mode, clean UI and easy to edit and create cards
Prices are not thought for small businesses
I use pipefy to control all the processes related to new clients, such as follow-up contacts, information that should be gathered, documents and emails that must be sent.