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Kissflow
Streamlined Workflow Automation
4.3
(533)
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Kissflow Reviews & Product Details

Kissflow Overview
What is Kissflow?

Kissflow is known for being the first Unified Digital Workplace Platform that allows you to manage all of your work in a single place. The platform is designed to help all business users discover, create, modify, and use business applications, with each app guaranteed to be easy to use, accessible, and user-friendly. The focus is to offer something for non-technical people, ensuring that no coding or complex mapping is required.

Company OrangeScape Technologies
Year founded 2004
Company size 201-500 employees
Headquarters Chennai, Tamil Nadu, India
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What Kissflow is best for?
How does Kissflow compare to Nintex Process Platform?
What are the pros and cons of Kissflow?
Kissflow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kissflow Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Kissflow Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 17, 2024
Kissflow Logo
533 Kissflow Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Dec 27, 2018
 Source
Overall Rating:
4.0
TH
Tracy H.
Director Of Finance
Share
"Good application for remote workforce"
What do you like best about Kissflow?

I like that we can document approvals with a time and date stamp before any payables go out. This is a crucial tool for our remote workplace

What do you dislike about Kissflow?

It can sometimes be a little tricky to build out the apps in an exactly customize-able way.

What problems is Kissflow solving and how is that benefiting you?

We no longer have to have physical signatures to capture an approval. The time and date stamp satisfy our auditor just as well if not better.

Mid Market (51-1000 emp.)
Dec 26, 2018
 Source
Overall Rating:
4.0
RB
Raul B.
Software Engineer / Consultant
Share
"Really easy to use"
What do you like best about Kissflow?

Interface is really clean and easy to understand and follow up

What do you dislike about Kissflow?

maybe the permissions and related stuff may need a bit of more clear approach

What problems is Kissflow solving and how is that benefiting you?

follow up on getting accesses to internal services, benefits are that you have all under control since you know who is requesting what

Small Business (50 or fewer emp.)
Dec 25, 2018
 Source
Overall Rating:
4.0
NR
Niklesh R.
Senior Product Developer
Share
"It is ready to use for business product management platform. "
What do you like best about Kissflow?

It covers almost all small/medium level business to contact their all agent, customers and easy to manage sales flow.

What do you dislike about Kissflow?

Its loads very slow and difficult to apply complex validations.

What problems is Kissflow solving and how is that benefiting you?

To create a lead for automobile business.

Mid Market (51-1000 emp.)
Dec 25, 2018
 Source
Overall Rating:
4.0
NK
Nguyen Dinh K.
It Officer
Share
"Great tool for workflow process automation"
What do you like best about Kissflow?

Its ease of use with a friendly interface, allow users to see where the next approval is.

What do you dislike about Kissflow?

Users management - at the moment, we to manage the users manually. It would be great if we can integrate with our Active Directory or G Suite.

What problems is Kissflow solving and how is that benefiting you?

We are currently using KissFlow for Leave Request, Purchase Acquisition, and Personal Development.

Mid Market (51-1000 emp.)
Dec 24, 2018
 Source
Overall Rating:
4.0
AB
Athar Ahmad B.
General Manager Technical Sales
Share
"Kissflow is a very user friendly application"
What do you like best about Kissflow?

The user interface is intuitive and does not need training. It has helped a lot in our organization that is spread across multiple countries to collaborate with multiple teams.

What do you dislike about Kissflow?

A few options are hidden and need some searching to find out the correct process.

What problems is Kissflow solving and how is that benefiting you?

Business process management for Invoicing

Mid Market (51-1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.0
SM
Siobhan M.
Hr Manager
Share
"KiSSFLOW has made several HR paper processes obsolete!"
What do you like best about Kissflow?

Once apps are created, it is such an efficient process to move items through approval process.

What do you dislike about Kissflow?

Nothing stands out at the moment. I guess it would be nice if it had an integration with our HRIS so that new hires and terminations would automatically be added to the program.

What problems is Kissflow solving and how is that benefiting you?

employment offer aprovals and bonus approvals

Small Business (50 or fewer emp.)
Dec 21, 2018
 Source
Overall Rating:
4.0
TG
Tina G.
Executive Administrator
Share
"Very Helpful to keep me on track."
What do you like best about Kissflow?

You can create Master lists to make drop downs on your forms.

What do you dislike about Kissflow?

No way to trigger specific dates without paying extra.

What problems is Kissflow solving and how is that benefiting you?

Month end tracking of process. Saves time

Small Business (50 or fewer emp.)
Dec 21, 2018
 Source
Overall Rating:
4.0
FR
Fred R.
Technical Director
Share
"Very versatile and integratable solution for business process management"
What do you like best about Kissflow?

Though a little less intuitive than some of the other business process management softwares I have tried out, it was the most versatile solution we could find. We reviewed some other solutions, but they were missing branched processes and automatically starting other processes.

What do you dislike about Kissflow?

I could use a soluton for open forms that initiate processes with a set process owner. For example, I would like to have a public form that could receive a request or an order, which would then automatically start a process and assign it to a set person or group. Also, I would like to be able to set the from field for system emalis so it could come from our organization rather than a kissflow email.

What problems is Kissflow solving and how is that benefiting you?

Standardization of our most common processes. It is also a useful first step when trying to automate communication and completing parts of common processes.

Mid Market (51-1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.0
SP
Stefano P.
Global Instruments Leader
Share
"Nice experience"
What do you like best about Kissflow?

The versatility and the fact that is very user friendly

What do you dislike about Kissflow?

Some bugs in saving that are still presents

What problems is Kissflow solving and how is that benefiting you?

More control

Mid Market (51-1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.0
LT
Logan T.
Founder
Share
"Powerful app, but needs fine tuning"
What do you like best about Kissflow?

Powerful integrations and tools; mobility

What do you dislike about Kissflow?

Excessive loading times on desktop browser, inhibiting multi-flow and quick changes which are crucial in a busy environment. Mobile app needs improvements in regards to speed, responsiveness, and login management (I randomly get logged out and sometimes a reinstall is required).

What problems is Kissflow solving and how is that benefiting you?

We have been solving the paper-to-digital problem with Kissflow- removing the communication and procedural barrier to ensuring the next person gets their task and moves on to the next. Regardless, we have realized the necessity of Kissflow is a game changer, and wish we had it years ago.

Small Business (50 or fewer emp.)
Dec 21, 2018
 Source
Overall Rating:
4.0
ST
Swanand T.
Principal Consultant
Share
"Workflow for Business"
What do you like best about Kissflow?

No code practice, ease of implementation

What do you dislike about Kissflow?

Only cloud implementation, Inability to integrate on-prem LDAP system

What problems is Kissflow solving and how is that benefiting you?

Workflows, where the current practice is to- fro mail & can lead to loss of information at a crucial point if followed on the mail. Here workflow tool will going to be helpful very much.

Mid Market (51-1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.0
MM
Matthew M.
Director Information Technology
Share
"Excellent tool, exactly what I was looking for"
What do you like best about Kissflow?

This tool provides the right balance of being easy to configure while providing granular controls when setting up logic for a process flow. The fact that it has a mobile app is excellent as many of my users are on the go and need to access workflows remotely. We have implemented this at my organization and it is taking off tremendously in a very short amount of time.

What do you dislike about Kissflow?

Two things, the setup for integrating to AD is very involved they would do well to offer more capabilities through a service like one login that would take care of much of this. The second is that there is no onedrive for business integration. We like many other firms use office 365 and as such use onedrive for business. We would love to incorporate this into our workflow.

What problems is Kissflow solving and how is that benefiting you?

Mainly digitization of manual paper based business processes.

Mid Market (51-1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.0
MG
Matt G.
Controller
Share
"Completely mobile for our field people to create and approve POs"
What do you like best about Kissflow?

We use the system for purchase orders. Our field people initiate the PO from the app and then receive the approval back after it is routed through a array of approval options. Works great.

What do you dislike about Kissflow?

If this were integrated fully into our accounting software, that would be awesome.

What problems is Kissflow solving and how is that benefiting you?

WE just use this for POs.

Mid Market (51-1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.0
MV
Michaela V.
Commercial Accountant
Share
"You always know where your invoice is"
What do you like best about Kissflow?

You know where the invoice is and how long it's been there, it also tells you when it missed the deadline

What do you dislike about Kissflow?

nothing yet, we have started with kissflow quite recently

What problems is Kissflow solving and how is that benefiting you?

Invoices get to be approved faster

Enterprise (> 1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.0
OV
Oscar V.
Global Purchasing Supervisor
Share
"Excellent option, very good customer service and fair pricing. "
What do you like best about Kissflow?

Customer service is very good, they helped me to create my initial forms from zero.

What do you dislike about Kissflow?

Some notification emails went to SPAM, as admin can be confusing to realize when you are in testing mode or live.

What problems is Kissflow solving and how is that benefiting you?

We have used for approval processes we previous had to do manually like Special Purchases Requests

Mid Market (51-1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.0
SM
Sureshkumar M.
Senior Software Engineer
Share
"Dynamic Form"
What do you like best about Kissflow?

kissflow make work simple. we can easily design the work flow. Report is the b est part which makes work simple.

What do you dislike about Kissflow?

timestamp. if we use API service to create a work flow. When we view the same record, timestamp problem will be there..

What problems is Kissflow solving and how is that benefiting you?

For process management

Enterprise (> 1000 emp.)
Oct 16, 2017
 Source
Overall Rating:
4.0
Chi Dung N. avatar
Chi Dung N.
Senior Financial Analyst
Share
"Good software for memo approval"
What do you like best about Kissflow?

The app allows to pass internal memorandum easily among departments and save a lot of time. The notification is automatically sent to email, helping to update the status of work process

What do you dislike about Kissflow?

It is hard to track for historical input. There is no in-app viewer for office files so it is obligatory to download files to view the information.

What problems is Kissflow solving and how is that benefiting you?

We use Kissflow to evaluate new sales plan. The process is now going fluently and in-time from the creator to the evaluating then the approvals. There is no need to have paperwork for new memo

Enterprise (> 1000 emp.)
Oct 16, 2017
 Source
Overall Rating:
4.0
AM
Alessandro M.
Customer Service Back Office Coordinator For Italy, Greece, Romania, Hungaria, Slovenia
Share
"Easy to use and flexible tool"
What do you like best about Kissflow?

Easy to implement and very flexible too, to manage any king of multi department process

What do you dislike about Kissflow?

Sometime get unknown error message and is not always very stable, anyway all issue are usually easily fixed by support

What problems is Kissflow solving and how is that benefiting you?

All communication flows between departments are now tracked and you need much less emails and can always have under control the progress of your requests

Small Business (50 or fewer emp.)
Oct 16, 2017
 Source
Overall Rating:
4.0
AH
Amanda H.
Senior Electromechanical Engineer
Share
"Efficient tool for internal orders within a company"
What do you like best about Kissflow?

Does its purpose: makes ordering things in a company easy.

What do you dislike about Kissflow?

The site often freezes while I am in the middle of making an order. This requires me to refresh the page, and restart the order. Sometimes when trying to submit one order, I will have to refresh the site as many as 8 times. That is a big dislike for me.

What problems is Kissflow solving and how is that benefiting you?

Bettering the efficiency of one person ordering all items requested by all members of a team.

Enterprise (> 1000 emp.)
Oct 16, 2017
 Source
Overall Rating:
4.0
Kevin T. avatar
Kevin T.
Customer Care Coordinator
Share
"Saves time with creating accounts"
What do you like best about Kissflow?

The ease of use and speed to get accounts created and approved.

What do you dislike about Kissflow?

I cannot see the name of the account in the approved dashboard.

What problems is Kissflow solving and how is that benefiting you?

The speed at which I am able to answer any approval dept's question.