Kartra Reviews & Product Details

Having everything in one place is so handy. I love that my membership, my affiliate, my products, and my cart are all on the same platform. Yes many all-in-ones do this, but I like the flow of kartra. i also like the built-in page builder. It is a time saver. I also love having the analytics right there.

It took a minute to learn the order in which to create the components in a campaign. Having the product be the last thing you build seemed counterintuitive, but once I had the order in my head that actual building is very easy.

Ease of use and having everything in one place. It has also saved me time and money managing (and paying for) multiple platforms to run my business.

Have a good user interface, which makes our lives easier.

- Kartra branding on emails should be removed and should be able to reduce the size of the information on the bottom (Unsubscribe and Address) - Should have an easier way to monitor links clicked on broadcast sent. (Right now it’s very complicated, specially if have more the one link on a single email) - Unpublish a page - Should have “Undo” on broadcasts (if by accident delete something, have to do it all again - “Confirm Delete" popup ) - Coupon for “Extra Month”, "Extra week" or specific time period - On “Sales” at Dashboard homepage, should have the option to see monthly sales (not only the last 7 days) - For no reason, many users have been blacklisted (should have a way to fix it)

- Easy to create landing pages - Membership - payment integration - Monitoring - Automation

There are a lot of things to like about Kartra, specifically the absolute all-in-one platform they have. It goes far beyond just designing a website/landing page or sending an email. They cover all the bases - from websites, landing pages, email marketing/automation with sequences and tagging, funnels, simple e-commerce, digital downloads, membership sites, help desk, scheduling, forms, affiliates and now an agency solution. If you'd like to consolidate the many platforms you use, Kartra can handle 95% of everything you throw at it. Their support group on Facebook is second to none. They truly care about their people and it shows; it's like a family.

Learning the platform was a long, complicated process. They have people lined up that will help "onboard" you and while that's extremely helpful and effective, I think it's always beneficial to know your platform inside and out so you can make necessary changes as needed and not have to depend on the support team, or others. Because of the complexity, there's a time-consuming process you'll have to undertake before you can "go live". I mean, it makes sense due to the fullness and depth of their platform, just be sure to go into it knowing: (1), the trial is not nearly long enough to know if it's a right fit for your business, and (2), it'll take time to setup your workflows and make sense of how everything is integrated, and (3), host your videos elsewhere or you'll get eaten alive in bandwith overcharges. Kartra has what they call Kartraverse, which is like a step-by-step training course on how to use their platform. It's superb and very informative; however, it's still in its infancy and you have to wait until they create the next lesson before you can do in-depth with whatever topic they decide, and that was often frustrating. With that said, however, they also do a lot of webinars that are in-depth and full of insight, but sitting through a webinar to find one answer is a bit defeating when you're in a hurry or just not really sure what exactly you're even looking for. Their documentation leaves a little to be needed. Their page designer is also a bit on the clunky side without a lot of flexibility, and that's one place where they lost me. I don't like being held to rigid flows, templates and outlines. There's also not a way to remove their branding from emails, just so you know, in case that's a big turn-off for you. Kartra requires a lot of back and forth and in the beginning that can be extra confusing and frustrating. Once you get to know their method, it definitely makes sense, but it just seems that there has to be a better way of doing it so it's more user friendly. PS: Make sure you save your work... and save often!

I no longer use Kartra but when I did, the best thing I found was the fact that it was all-in-one. I really liked being able to login to one platform and it was all there, even analytics and in-depth reports based on product, emails, link tracking, etc. It truly was full-service.

Kartra does many of the things that my virtual assistant loves for summits and webinars. It looks clean on the receiver (emails, etc) and colors are easy on the eyes when you are the user.

I love learning in a simple way, but Kartra does not make it simple for the regular user to learn the platform even with the Kartraverse Training portal. It will require too much of my time to dig and start working it. I am a physician who would like to have the ease to start doing my own summits without the help of a virtual assistant but it would take me tooooo long! Also the price point is high. Now I have gone for a $99/month to a $199, so I am seriously consider to change. Categories to find what you want to do are not simple and as a person who would use it less than often for now, I is time wasting to go through each category to find the place I need to go and complete a specific job.

I am starting an online school and do virtual summits. They have good templates and their platform is robust once you know how to use it, I guess. My assistant can put a summit funnel in no time, but not mE!!

The flexibility and numerous configuration options make this a very capable CRM and auto-mailer system. It seems like the OEM has really though through the use cases and the result is a very robust feature set

The learning curve is not a curve, it's more like a 90-degree wall. In spite of the videos and online Wiki, this is a very complicated system to configure. All of the power and flexibility (and there is a whole lot of both) has translated into a system that is not intuitive in the least.

My entire business is online and global so a system like Kartra is a must for our company. Kartra delivers on all fronts - very strong auto-mailer and campaign management, good CRM capability and VERY powerful web development platform.

I like that I can use Kartra as an all-in-one system. E-mail marketing, landing pages, mini-websites, membership platform, and e-commerce options.

If you are not tech savvy, it's a bit of a learning curve setting everything up.

I've simplified my workflow and marketing automations. The huge benefits are that everything is in one system. It reduces the amount of systems that a person has to use.

I liked that it was easy to set up landing pages and send emails

I feel like Active Campaign is much easier to use and offers way more options for creating marketing funnels

contacting clients

Aside from the all-inclusive, email marketing, list building, web hosting, page building & so much more business management platform, the best feature I like best is knowing if you need help or support for anything, that Kartra is there for you. They give you every advantage under the sun to be successful in your business through their features and individualized customer support.

Well since my first review. Alot happened. Shortly after I did this review, something very strange happened. I woke up, did my thing and sat down in front of my laptop to login to my Kartra account. Everything seemed normal, entered my username & password then clicked login. Next thing i know, a popup appears telling me I have been blocked and to contact chat support. Now aside from trying to figure out why i was blocked, I now needed to find a way to contact chat support, from the outside of my Kartra account. Not an easy thing to do. My only option was to wait until I was in a different IP and try and login. When all of those methods failed , days had turned into weeks, and weeks into months. I had an associate who I iknew also had a Kartra account forward a message for me to Kartra support, explaining the situation. Another few weeks later, I was finally contacted by someone at Kartra, who never really told me anything. Just that I was no longer welcome at Kartra. This sudden lockout, cost me an entire years worth of commissions. Because as soon as I was locked out, everything in my account failed to renew, failed to re-activate and so on. None of my optin pages worked, my funnels were no more and basically my entire online business dissolved. To this very day, I have never been told WHY this happened, or anything. You would think that for something to end like this, the way it ended, that you would want to let this customer/client know exactly what happened. So they may learn and gain a better understanding of what happened. Kartra in this matter chose to ignore me, lock me out of everything, blacklist me. Totally breaking my online into tiny scattered pieces that I couldnt rebuild quite the same and it never did gain traction again. I wish I had more to tell you but even I dont know and will never know why , out of the blue, i was locked out, never to return to Kartra.

The major problem that I had was being able to see exactly what I had as far as campaign 'pieces'. You'll wonder how your business ran without Kartra because when you dont have to log into separate websites for software, autoresponder's, Domain & Hosting vendors and page builders, are able to address ALL those aspects and more under 1 roof, you'll never want to use any other platform for your business.

The all-in-one promise and pricing-value is attractive

Really obvious there isn't a modern UX / CX team on this app. Tons of user tasks that on some tools might take two clicks take eight or more (they force you through wizards for settings on multiple features and there's no way to bypass it). You'll find some incredibly detailed functionality and then terrible admin implementation. Right now trying to decide if good functionality is worth being mad at the interface all the time.

Building an online course that I may also link with some digital product sales in the future.

It's very easy to navigate and allows you to store all customer information for the company. Support is quick to respond.

There's a lot. Tasks that should be easily done, like removing a url is a total run around. Even when removing a customer from your database, it still stores within the internal system so the customer isn't actually deleted preventing you from using any of the old information. We've also had issues where email blasts have only gone to half our selected group and instead of it then sending to the rest, we have to manually find who didn't receive it - which could be tens of thousands of people.

In all honesty, right now it seems to be causing more problems than it is solving them for our company.

All the features that work together seamlessly.

I cannot wait for a survey feature to be added so I can gather more information about my clients!

Website creation, product + service sales, webinars, funnels, membership platform.

BAM- Behavior Adaptive Marketing. It enables you to change and adapt marketing to consumers based on various preferences.

Technical support has only been provided over e-mail, thus taking a little while.

Providing products to consumers as well as conducting e-mail campaigns and analyzing IRR. Great way to have professional and great looking email broadcasts.

This software is hands down in one word powerful. The functionality is amazing. You can literally eliminate use of other programs by going with Kartra. The merchant options are great if you have a sales component that you need to incorporate. We are eliminating LeadPages and will eventually remove other software as we see what Kartra can replace.

Some of the functionality is challenging to navigate. We certainly would use a sheet sheet of comparisons with other software so that we can get a jump on knowing what to eliminate going forward.

Internally we are using tomalley different software products to essentially perform the same functions. The goal is to let team evaluate how Kartra holds up for long term which would allow us to streamline our software purchases.

Contains all aspects needed to run online business. Fairly easy to use. Feature rich.

Some changes take longer because of watered down easy to use interface.

Online sales, email list, CRM

1) Having a complete solution for all my needs 2) Done for you campaigns (saves a TON of time) 3) Templates are nicely done 4) Support is helpful and present

1) Checkout forms: they are very limited (for example, you can't insert custom fields nor make them mandatory); this is a big problem as it doesn't allow me to gather all the data I need to comply with the Italian law. 2) Not listening enough to customer's opinions/needs: there are some feature requests created 1-2 years ago, that have not been implemented 3) Bandwith: I believe it's very limited. The vast majority of companies don't have such strict bandwidths. 4) Some things in general with the interface are not that straightforward: for example, if you close the browser windows where you've been working but haven't saved, no message will pop-up telling you that you haven't saved. Or, if you save, and right after you exit from the editor, a message will pop-up telling you that you'll lose all the unsaved work (it doesn't make sense having this if you have indeed saved).

Creating my membership site + all the funnel for my course.