Grasshopper Reviews & Product Details
Grasshopper is a convenient tool that empowers businesses with a complete virtual phone system. The solution helps keep costs as low as possible, which is why the platform is preferred by freelancers and solopreneurs. Grasshopper also allows users to choose from various phone number options. With Grasshopper, users can save money on communication while ensuring that you’re backed by professional and sophisticated communication technology that helps boost your brand.
| Segment |
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|---|---|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Good clean call forwarding. Very easy to use.
Unlimited extensions, clean forwarding of calls
Ease of use
The rates and the customer service are the best. The fee I paid for the professional voice over for my line was well worth it!
There really isn’t anything I dislike . I have had now issues to remark on
The problem I am solving is having a dedicated line separate from my personal number, that is very affordable and lejfrssional . One huge benefit is that the Grasshopper line routes to my cell so I am always connected to my business if needed
Customer service. Setting up account and announcements made simple.
I have nothing bad to say. Very please with service.
Offering an 800 number for contact. Immediate notification to iPhone.
I now can work from home schedulei g appointments for our company! Calls are directed to my cell and everything stays professional. Grasshopper is perfect for small business owners!
The app lags a bit. When I miss a call, it is hard to tell if it was business or person toghtvthat moment. The app takes about 1-2 min to update
Our office manager now has more time for operations vs answering phone calls
the attention I get when I call in with questions . . . I also like the fact that Grasshopper's service contains so much more than just a phone number. . . having the conference calling option is a huge plus for me.
there is nothing I dislike about Grasshopper. . . this is a very handy service for what I need out of a phone provider
this is the best and most cost efficient way of getting my customers to call me
The ease of setup and the functionality of the apps.
That they keep playing around with pricing, I am a customer AND an affiliate and in the past year I think the prices have changed three times. It's hard to advertise the business if the prices keep changing :(
Having to carry only one phone for both personal and business calls.
It's a great app and it does what it is supposed to be doing.
So far there is really nothing that I dislike.
We use grasshopper to receive inbound phone calls as we don't have a landline for our company in our current coworking space.
Grasshopper allows you to manage your company's phone extension, voicemail, and transfers with ease. You can forward to multiple numbers, have a fax, voicemail to text email and much more. We've used the service for over 5 years and never had an issue.
There is nothing I can think of at this time.
It allows us to have multiple extensions for sales, support, billing, etc. Plus we have an extension for each employee. Voicemail, etc.
Ability to call and receive calls from multiple phones
It is frustrating that you must be using the phone app to manage texts. It would be helpful to be able to text from a web browser.
Using personal phones without giving personal number to clients
The set up process and the entire interface is so simple and easy to use. Once you have your phone numbers synced you have complete control so any changes can easily be made. The changes take affect immediately so there is no lag time if something needs to be updated.
I haven't come across anything thus far that I have had issues with or that I dislike.
We don't have huge call rates but we were in need of an 800 number for a campaign we were running. There wasn't a need to spend the time and money setting up a multiline phone system and this was the best solution for us.
Graphics, the interface, the sliders, the compatibility with Rhino
it is a complicated software without any doubt
I can model anything I want, any shape
Grasshopper provided me the opportunity to create different designs that I always want to produce but I couldn't do it using BIM softwares
I am still learning about this software and sometimes I take long time to understand how to develop my ideas using it.
I can create parametric surfaces for my projects.
Simple straight forward pricing, features and a great service. You pay a set fee depending on usage and you can easily rotate who gets called and set basic availability. Unlike most services there's not a per user fee which is perfect. We've been using Grasshopper for 2 years and it's just great.
We've had a few problems with dropped calls and quality of the line but their customer service was perfect. They waived our fee for several months while they worked to fix the problem. (We are a UK customer, and they were still new to the market). Other than that, no complaints.
Managing a small business with multiple people answering one phone. Before this we had an insane system of who to call and when using call forwarding and all sorts of insanity. Grasshopper just worked. It was easy to setup and was immediately useful.
Price point, ease of setup, support, features, EVERYTHING!
No complaints. You are asking for 40 characters to repeat. No Complaints.
Virtual operations are easy with this product.
The smooth use of the mobile app to manage calls, & voicemails
The mobile app seem to simply skin the web site & some places buttons don't always work
Multiple phone lines with out the bed to be tied into a physical office