FaceUp Reviews & Product Details

We needed a tool that would work as a central system for gathering feedback, suggestions and concerns all at once. One of our main requirements was to have a straightforward solution that would be easy to navigate and manage. But FaceUp exceeded all of our expectations by offering even more. It provided our employees with a quick way to reach out to the company management with anything they perceive as important, whether it concerns personal or company issues, and our management with a lean platform to work with the inputs.

At first we expected to discover more serious issues through FaceUp, however, it is rather a good sign that there currently are not any severe problems occurring. And in case they ever occur, we know we are covered.

Thanks to the clear structure of the administration, we have a simple yet effective process handling the reports we receive. We react almost instantly to what our employees share with us and are able to have an overview of our company environment, which further enables us to improve and maintain it. Additionally, the user-friendliness of the application and administration makes everything extra easy for both sides.

How easy it was to start using the software. No additional costs, easy online onboarding followed by quick free training.

Everything works as it should and meets our company expectations.

We collect the opinions of our employees and protect our company culture, assets, finances, and reputation.

Technically everything works fine, but success depends on implementation. We need to convince people, that this channel is secure and easy to use. We give ourselves one year for evaluation. As we don't see any technical issues, the main KPI will be the number of cases coming via this channel. As we are just starting, our number of cases is zero except few tests. My evaluation is Technically 10/10 Economically - too soon soon to say anything

Nothing actually. The idea is simple so the solution seems to be complete.

To give our employees a reliable and anonymous channel for their complaints - independent of our company. The channel should be as transparent as possible, not allowing any manipulation.

Clear design, statistics, case management, the ability to set access to individual administrators and customize the report form according to our needs.

I don't know, I guess I can't think of anything right now.

We needed to increase trust from staff in all branches. We wanted them not to be afraid to turn to us. FaceUp helped us do just that.

Strongly determined team. Pro-customer approach. Easy to use APP. Fast product development. Intuitive design and clear statistics.

I have not been able to find a single disadvantage so far.

I looked for a tool that covers all EU legislative requirements in whistleblowing.

That it really works. Employees contact us, everyone approves of the simplicity and clarity of the system.

We didn't understand the difference between the different types of data encryption the service offers. But everything works great.

We want to build an ethical corporate culture, and thanks to FaceUp, we are succeeding. Introducing a tool like this is much better than just a code of ethics.

I love that we were able to launch whistleblowing in one day, and FaceUp's customer care was a great support for us in doing so.

It is just that we have delayed the launch of such a tool for so long. We were mistakenly worried that it would be complicated.

With the release of FaceUp, we have reacted to the upcoming EU directive and also to requests from our colleagues to introduce a tool for confidential communication.

In comparison to the majority of tools on the market, FaceUp manages to make its platform easy to use for anyone, without the need for long training sessions, while still giving you lots of options and possibilities of what you can do. The integration was also very fast, thanks to the free trial available.

There isn't much to dislike here, really. When we found something that could be improved, FaceUp was very responsive to our feedback and able to help us out in one way or another.

Using FaceUp as a whistleblowing solution, implemented to comply with the EU Whistleblowing directive. It's great that everyone now has a way to reach out internally and speak up in case they - or someone else- is not feeling well, or if there's a problem we should know about.

The story behind the platform. I like that by signing up for the corporate version we are helping kids in schools fight bullying. Plus it's very simple, secure etc.

They don't currently have as good a workflow as they could have. However, I have spoken to support and they have been showing new designs of the administration where they are improving it noticeably.

I am dealing with the obligations arising from the new EU directive. FaceUp has all the necessary features - anonymity, archiving, deadline watch, automatic response to the whistleblower, GDPR compliant...

Face up good beyond merely making us component with the regulations. It helps us discover issues within the workplace before they grow and simmer. Perceived trust has increased in the team.

Only wishing we knew about this much earlier, could have saved us a lot of trouble

Some of our management have been reluctant to implement a whistleblowing tool, but thanks to it we were able to detect some hr issues early on.

I love the potential impact FaceUp can have on students or employees, the ease of use, top-notch security, and speed. What’s more, all this comes at a surprisingly good price.

Nothing! Everything either met or exceeded my expectations.

I mostly appreciate the positive benefits on individual employees. It seems that the feeling of safety in the workplace is significantly increasing with FaceUp.

FaceUp allows us to get instant feedback on any process or management-related changes, which helps us create a friendly, employee-centric atmosphere where everyone’s opinion counts.

We struggled with getting people to use FaceUp at first, because it all happened remotely. FaceUp support was of great help though, and in the end it all worked out fine.

We’re using FaceUp not only for reporting of problematic situations, but also to gather feedback and other incentives. Having this kind of channel helped us figure out our employees’ needs and opinions and thanks to the feedback we’ve received, we managed to increase our management’s communication transparency.

The way we can solve any problems that occur within our company with discretion and respect to the reporter’s anonymity.

There isn’t anything to be dissatisfied with.

We are able to help our employees with their work-related or even personal problems with great efficiency. The fact that anyone can choose to report either through the website or the app is a great plus!

They are open to listening to the needs of their customers

they are a small team, sometimes they need more time to make larger improvments of NNTB

We are running law advice centre and preparing special Whistleblowing Centre in Czech republic. They help us protect whistleblowers so that they can make anonymous disclosures.

In our company, we take equality, mental health, and workplace culture very seriously. We were looking for ways to ensure that all of these values are actually being maintained, and FaceUp turned out to be the ideal solution. We like that FaceUp took away the fear of coming to HR with concern and replaced it with a discreet and safe space for our employees to do so.

We have not had any issues with the way FaceUp works so far.

We finally found a way to ensure our employees can safely confide in us. FaceUp is continuously helping us to build trust and community. The overall happiness of our employees has increased ever since the implementation of FaceUp, according to our surveys.

FaceUp goes beyond a whistleblowing channel with its features. Besides acknowledging GDPR standards and confidentiality, it allows us to have follow-up conversations with the reporters and investigate each case thoroughly. We also like that we can customize the platform and its features, to make it correspond to the specific needs of our company. Another great thing is that our employees can choose between using the web platform or the mobile app, whatever is more comfortable for them.

We like everything the app offers, nothing to criticize.

The platform helps us make sure that the atmosphere within our company is good and that our employees can function without any worries or concerns bothering them without having a chance to openly (anonymously or not) discuss them with us. With FaceUp, we are maintaining a healthy workplace culture, reducing fluctuation, and ensuring well being of both current and future employees.

Online solution, no implementation, very good price.

The technical support is only in English, I think not in the local language always.

Communication, saving time and we realize things, which would be difficult to investigate in the company.

The uniqueness of this necessary service, all the support from FaceUp. Guarantee of privacy. Possibility of multiple settings. I donť know any similar service.

It´s difficult for some employees to save the code for answers and to check the answers when they don´t know exactly when it will be available. Where would be improvements: Maybe each user can have his / her private account on the site? Maybe to make it possible to insert some internal organizational rules on how to use the service on the sites?

We had only one problem with displaying the answers - the words were incorrectly separated at the end of the lines. But it was solved very quickly and now everything is all right.

Above all, I like the straightforward design and the ability to do everything in a few clicks. The responsive customer support, online onboarding and sample materials are also nice.

They could add a template for an internal directive in multiple languages... Although the system works in 70+ languages, not all materials are translated. But there is no problem, FaceUp translates everything one by one.

Face Up gives voice to the silent majority. Hence, it is an important part of a healthy company culture.

Having FaceUp has definitely helped our company. Our experience with FaceUp thus far has been excellent, the ease of use of the platform is amazing, along with the features and functionality. The customer support is flawless and meets the value for money. We have been using FaceUp for the past couple of months, and it has helped us resolve the reports far more efficiently than any other platform or method we have used in the past.

Although we have only been using FaceUp shortly, we are satisfied with everything it does and offers.

So far, we have been solving various small-scale issues, but we let our employees reach out with anything from problems with corporate culture to non-compliance with company regulations. A great benefit is predefined report categories the users can choose from that are manageable and customizable. This feature makes it easy for us to manage incoming reports and keep a long-time overview of the situation in our company through dashboards and statistics, which are included right in FaceUp administration. Security of our employees’ data is also crucial for us. It is a huge advantage that all the information is stored within our database and is only accessible by designated personnel and no third party.