Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I've been using Cloudways since early on and they have been consistently great throughout. Highlights are their fantastic control panel and choice of Cloud sever.
The SMTP integration is definitely more work than with other hosts, but that's my only gripe.
It has provided me with a rock-solid platform to host my client's sites.
Their server stack is highly optimized and tuned for WordPress. I recently moved a large client to their platform (Digital Ocean backend) and the migration was flawless! The site's loading time was greatly improved and my client is very happy as they are soon courting investors. The recent addition of Bot Protection is another standout feature. I have a total of 14 clients on the platform and am in the process of migrating more.
I would like to be able to have a white-label interface for my more tech-savvy clients and perhaps a file manager for those who can't quite grasp sFTP.
The main benefit to me is that I no longer have to keep up with patching and rebooting servers. The Cloudways interface to Digital Ocean is fantastic!
Multiple locations and managed hosting providers like cloudways are hard to find. I can deploy a server in minutes in multiple locations such as the UK or Canada.
I wouldn't say there are any real downsides to running cloudways. Maybe adding more in app tooltips as you might get lost setting up some of the adorns etc or locating something.
Fully managed cloud hosting in multiple locations. Speed and scalable servers for running various websites and having the performance needed for my clients websites.
I have multiple websites with a range of providers. If you want FAST, RELIABLE with the BEST SERVICE KNOWN TO MAN, then definitely Cloudways is it. I've never had a complaint.. EVER!!! The service !! WOW!!!!!!
Nothing to dislike! They are literally the best hosting company that I have ever used
I have Fast Hosting, a Solid CDN, Apps lie Rackspace for my email, and did I mention FAST!!!!! I have a listings website with loads of traffic and pics, Cloudways just keeps up the speed!
It's a great service who like their own server but don't like getting involved with server "stuff".
I don't like not having root access. That's something I really like.
Web hosting doesn't have to be complicated. It's not with these guys.
Ease of use for the hosting service. We have a Wordpress server that was always up.
The technical setup could have a simpler version without so many technical terms.
We're hosting out Woocommerce wordpress store.
My old cloud colocated hosting became unbearably slow, and regular contact with support couldn't solve it. The solution to upgrade with the same host was too expensive. I did some research and Cloudways offered more powerful servers for half the price of my old hosting. With a free trial. No credit card info asked. I did try, and my sites were flying instead of throwing 500 errors all the time. I moved everything even before the trial period was up. Almost two months later, I'm still amazed about the speed difference. It was a free, fast, and flawless migration. Best support. So I do highly recommend it.
Nothing at all! Really can't mentions any cons.
Striking difference in speed, in its turn leading to more visitors/customers, better Google ranking.
I Loved their pay-as-you-go plan. That is why it's not charging me a lot of.
Best Budget but provideing Low space, I think.
Support System replied slowly.
Es fácil de poner en marcha y va rapidísimo. He mejorado la velocidad de todas mis webs.
No se puede configurar el correo electrónico de forma fácil, como sí ocurre el cpanel.
Siempre me han ayudado en las incidencias.
The interface makes setup quite easy, fast and intuitive. When I do have questions the chat support has been pretty solid and helped me make fast decisions. Scalability is a nice feature.
Support has been 75% successful but not 100%. I've run into a couple guys that just don't seem to know stuff and just want to bog me down in articles. I don't like that. The other thing is that your scalability feature makes it sound like you can scale everything up and down as-needed, but I've learned there are some elements you can't scale down, so that felt misleading.
Overall, I feel the platform is secure, easy to use and intuitive. Good options, up to date, best practices. Prices are ok. Appreciate the easy affiliate account, so happy to move clients over.
I liked their uptime and billing system are so felixable.
Charges are too high even some hidden charges maybe.
I found my best secure hosting company here.
The support provided through the Cloudways Agency partner program is remarkable. The consulting sessions with Brent Wever have been game-changing. We've never received this level of support from a competing web host.
Moving off of C-Panel takes some getting used to, and the Wordpress caching that comes bundled has some quirks. Ultimately, the change has been worth it for us.
As a growing agency, Cloudways has allowed us to scale our web hosting and more easily host clients. The backups and deployment options that come standard have really streamlined our workflow.
I'm not even sure how I found out about Cloudways, but I'm glad I did. Prior to using them my hosting life was a mess...I had hosting in two different places...my SSL certificates were in a third place. There were always problems with my sites going down and I was paying 4x what I'm paying with Cloudways. Their customers service is always available when I've needed them. They have great tutorials.
I dislike that I didn't find them sooner. :) Other than that I have no complaints.
I now have all my hosting and SSL certificates in one place. I'm saving a lot of money and time using Cloudways.
For me speed was the most important factor. The amazing customer service combined with the speed works wonders!
I haven't come across an issue with Cloudways so far and don't really have a suggestion for improvement.
My biggest trouble was quality hosting on budget. And Cloudways has been a perfect match without having to pay years of upfront cost, I just pay monthly!
Price and ease of Cloudways use .........
Premium support is very expensive and it prevents beginners from being helped
I solved the problem of compatibility with my application, the adjustment of my budget and especially the speed of my website of which customers are proud
The price AND support, AND hace a bot that send you messages if somethink ir working bad
I think always Is ok with the cloudways service
I hace a server with several applications , allá them working very good
Two things: 1. The speed of the Cloudways platform is FAST. From the moment we migrated to Cloudways our site load time improved by 80 - 120% each time we tested it. But, a super fast host by itself isn't good enough because there will always be need for support. The Cloudways support is FANTASTIC. Though my needs for support have been primarily routine (all related to setup, migration, etc.) their support has always been there and been excellent and on point. And, they even follow up after the fact.
This is not a dislike, it is just a statement about what I was accustomed to. I came from a platform that had cPanel and since that was what I was accustomed to it took some getting used to in order to work within the Cloudways backend. Now that I have been using it for a total of 5 migrated sites it is actually easier to use. So, again, it is not a dislike.
I had a huge problem with our prior host wherein you could not simply download a zipped up nightly backup and make use of the files locally. Not only that but the speed just wasn't where it should have been. Those two issues revealed their support really stunk (in the past when I didn't have problems it wasn't bad, but when the SHTF, it revealed it was terrible.) So the backups are now easily utilized locally, the speed is 80 - 120% faster and the support is fantastic.
Intuitive interface for non-techie business owners, with great support on-hand to answer questions.
SMTP and email integration was probably the trickiest part to complete, but the instructions and guides were helpful.
Low-cost web hosting for my business website with integrated backups.
Full control to a certain extent on the servers makes installing and managing our SaaS product simple and efficient on Cloudways
I can't think of much I would like to change in cloudways at this moment.
Managing cloud services from the providers all by oneself is a tedious task, especially for small teams consisting of only developers, a massive chunk of time needs to be spent on just managing the cloud service. With cloudways, this is pretty simple with the intuitive UI and very straightforward options throughout the deployment and maintenance cycle of an application.
Cloudways make cloud hosting extremely easy.
Maybe price? You could get half the price if you directly subscribe to those cloud hosting providers.
I used to self-manage some Google Cloud VMs. However, it was complicated, time consuming and lack support. As a designer, I wanted some easy to use and out of the box solution. Came across Cloudways and it does exactly what I need with ease.