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Airbase Logo
Airbase
4.8
(1,487)
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Airbase Reviews & Product Details

Airbase Overview
What is Airbase?

Airbase is a modern finance and expense management platform that automates and streamlines financial processes. It offers a suite of features that include virtual cards, spend management, and real-time expense tracking. Additionally, Airbase integrates with various other business tools such as payroll, accounting, and invoicing systems, making it a one-stop-shop for all finance needs.

Company Airbase Inc.
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, CA, USA
Social Media
Airbase Categories on Findstack
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What Airbase is best for?
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Airbase Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Airbase Features
Approval Workflow
Audit Trail
Automated Expense Categorization
Budget Tracking
Corporate Card Reconciliation
Credit Card Integration
Custom Reporting
Customizable Rules
Dashboards & Analytics
Data Export
Duplicate Detection
Expense Reporting
Fraud Detection
Integration with Accounting Software
Mileage Tracking
Mobile Access
Multi-Currency Support
Multi-language Support
OCR Technology
Per Diem Management
Policy Compliance
Real-time Notifications
Receipt Scanning
Reimbursement Management
Role-Based Permissions
Tax Compliance
Third-party Integrations
Time Tracking
Travel Expense Management
User Management
Airbase Media
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Airbase Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 05, 2024
Airbase Logo
1,487 Airbase Reviews
4.8 out of 5
Mid Market (51-1000 emp.)
Mar 07, 2023
 Source
Overall Rating:
5.0
AY
Anna Y.
Senior Finance Manager
Share
"Fantastic solution that I can confidently recommend to anyone"
What do you like best about Airbase?

1. It more than pays for itself. We get so much in cash back and most functionality is available in free version 2. Incredible level of control over any kind of expenses you can encounter these days 3. International payments 4. Ability to comment and tag users 5. It is both automated (approval workflows) and flexible - it's easy and intuitive, if you need something amended manually, it is easy to do 6. Customer support is exceptional. They get back to you quickly and address your concern efficiently

What do you dislike about Airbase?

1. Funding takes a long time (5-7 business days) but there seems to be a way to speed it up by wiring 2. Overall it takes 2-4 business days to process ACH, which is same day or next day in our bank, so urgent payments need to happen outside of Airbase. These two points are minor and not really a concern once you get used to the pace

What problems is Airbase solving and how is that benefiting you?

1. Software sprawl - we can get incredibly granular with what software we buy, how much we want to spend, and for how long. I can purchase a seat for a consultant and can be confident this seat will be deactivated in 3 months 2. Accounting work is very easy due to QB integration, we're getting close to 'continuous close' 3. You can get as many or as few bells and whistles 4. There are workflows, but you can fairly easily override them

Small Business (50 or fewer emp.)
Mar 07, 2023
 Source
Overall Rating:
5.0
BA
Brandee A.
Founder
Share
"Airbase Review"
What do you like best about Airbase?

Airbase helps establish a transparent process and understanding around funding.

What do you dislike about Airbase?

I wish it could be more integrated into the other platforms I use on a daily basis such as Slack or Trello.

What problems is Airbase solving and how is that benefiting you?

Airbase replaces the need for a shared company card that is passed around a team. This is especially helpful for virtual jobs.

Mid Market (51-1000 emp.)
Feb 22, 2023
 Source
Overall Rating:
5.0
PP
Paolo P.
Founder
Share
"User friendly expense tool"
What do you like best about Airbase?

Airbase has proven to be simple for submitting and tracking my expenses, and excels in visualizing the process of a purchase order or expense awaiting reimbursement.

What do you dislike about Airbase?

It isn't very clear how to undo an expense if I accidentally select a vendor from the auto-populating list. I usually have to delete the expense and start over.

What problems is Airbase solving and how is that benefiting you?

The software helps me keep track of all expenses I need reimbursed as well as helps me keep an eye on my own vendor PO expenses.

Mid Market (51-1000 emp.)
Feb 08, 2023
 Source
Overall Rating:
5.0
JL
Jeff L.
Founder
Share
"Excellent expense management solution for start ups!"
What do you like best about Airbase?

As a startup employee, I have found Airbase to be a game-changer when it comes to managing expenses. Airbase makes expense tracking a breeze with the mobile app, paired with email forwarding capabilities. Coming from a larger corporation with legacy solutions, it's really refreshing to use Airbase. I also love the collaboration features within the platform, which allows me to loop in relevant folks - and add notes. Gone are the days with declined reimbursements, and having to resubmit all over again.

What do you dislike about Airbase?

So far so good, I don't have any feedback for Airbase as it fits our needs!

What problems is Airbase solving and how is that benefiting you?

Airbase solves our expense management needs as a growing startup. We don't have corporate cards, so the ability to generate virtual card for expenses is great. Also the ability to get stuff reimbursed in a seamless quick manner has been a gamechanger.

Mid Market (51-1000 emp.)
Feb 04, 2023
 Source
Overall Rating:
5.0
Krissy H. avatar
Krissy H.
Senior Internal Audit Analyst
Share
"Great Platform - User Friendly"
What do you like best about Airbase?

I like the fact that airbase is self-serve for employees who need to spend money or request reimbursement. Airbase is very user-friendly and easy to use for our accounting department and employees who do not have an accounting background.

What do you dislike about Airbase?

Sometimes Airbase will have latency issues. However, if we reach out to support, the issue is quickly resolved.

What problems is Airbase solving and how is that benefiting you?

Airbase has internal control functionality that we can turn on and tailor by the department. This helps keep our company operating smoothly.

Mid Market (51-1000 emp.)
Feb 01, 2023
 Source
Overall Rating:
5.0
Meghan M. avatar
Meghan M.
Company Owner
Share
"Airbase is my first place"
What do you like best about Airbase?

I've used not only for virtual cards but physical cards, and billing uploads are easy. It is has saved so much time and LOVE the ease of approvals.

What do you dislike about Airbase?

Nothing comes to mind maybe the smallest con could be the filtering & organizing of certain uploads.

What problems is Airbase solving and how is that benefiting you?

The software is easy to use and navigate, it also helps that the design of the site is not confusing at all.

Small Business (50 or fewer emp.)
Feb 01, 2023
 Source
Overall Rating:
5.0
JE
Jon Michael E.
Underwriter
Share
"Airbase - Finance made easy."
What do you like best about Airbase?

I recently started using Airbase for my company's finances and am extremely impressed with the platform. What I liked best about Airbase is its user-friendly interface and intuitive design. The platform is extremely easy to navigate and all the features are clearly labeled. This made it easy for me to set up the system and start using it right away. Another aspect I loved about Airbase is its robust feature set. The platform has all the necessary tools for managing expenses, creating budgets, and tracking spending. The expenses tracking feature is particularly impressive, it accurately captures all my expenses and categorizes them making it easy for me to reconcile my accounts. I also appreciate the platform's integration with multiple payment methods, including credit cards, bank transfers, and even PayPal. This added a lot of convenience to my day-to-day operations as I no longer have to switch between different platforms to manage my finances.

What do you dislike about Airbase?

I can't think of anything I dislike about Airbase. The platform is simply fantastic and I would highly recommend it to anyone looking for a comprehensive financial management solution.

What problems is Airbase solving and how is that benefiting you?

One of the biggest problems I faced before using Airbase was the hassle of managing receipts. Keeping track of receipts and ensuring they were properly filed was a time-consuming and error-prone process. However, with Airbase, this problem is now a thing of the past. The platform allows me to easily upload and store all my receipts electronically, which makes it easy for me to access them whenever I need them. This has greatly reduced the time I spend on receipt management and has also made the process much more accurate. Getting approvals from the right people in a timely manner had been a hassle before. With Airbase, our finance person can now set up approval workflows that automatically route expenses to the right people for approval. This has significantly streamlined the approval process and has made it easier for me to get the approvals I need to keep my finances in order.

Mid Market (51-1000 emp.)
Feb 01, 2023
 Source
Overall Rating:
5.0
JR
Jennie R.
Senior Training Specialist
Share
"Best expense submitting process ever"
What do you like best about Airbase?

I use Airbase for my work at Everlaw. I LOVE the process of submitting expenses- seriously, why did we not use this sooner?! I take a picture of my receipts, upload them directly to airbase, make sure the details look good (the AI usually pulls everything necessary and I don't need to edit it) and I can promptly forget about it and throw away the receipt. Easy as pie

What do you dislike about Airbase?

Honestly, nothing really; I did have one idea: sometimes, the receipts include items I don't want to include in my reimbursement request. Maybe an easy way to exclude line items (i.e., select what item spend to remove) before submitting to my manager.

What problems is Airbase solving and how is that benefiting you?

Submitting expenses for reimbursement. I've most frequently used it on business trips, and it's been invaluable on days when I'm busy moving from place to place and don't want to shove a bunch of receipts in my bag to deal with later. I just use the app on my phone to submit as I spend.

Small Business (50 or fewer emp.)
Jan 26, 2023
 Source
Overall Rating:
5.0
AC
Arli C.
Finance Program Coordinator
Share
"Great service! Very seamless, and makes life easier"
What do you like best about Airbase?

I like that you can use a virtual card, much easier than storing credit card information somewhere else. It is very user-friendly. I'm using this service as an employee, and I believe because it's so seamless, my employer is able to quickly review my requests.

What do you dislike about Airbase?

So far there is nothing that I dislike about it. I have not used other services like this, and thus it's 10 steps above filling out reimbursement forms via a spreadsheet or email.

What problems is Airbase solving and how is that benefiting you?

I am easily able to make purchases and get reimbursements. It's all done in a timely and efficient matter. Once my employer approves a purchase, I am very easily able to get the virtual card and seamlessly transition into making the actual purchase. Without this service, it would take much longer, and would be more clunky.

Mid Market (51-1000 emp.)
Jan 20, 2023
 Source
Overall Rating:
5.0
VR
Valerie R.
Head Of Underwriting Excellence
Share
"Airbase makes expense reporting easy!"
What do you like best about Airbase?

Airbase is very easy to use. Having worked at numerous other companies with homegrown expense management systems, it could be difficult for the user to navigate. I love how easy it is to upload receipts on the go, and to turn them into reimbursement requests. I love that we have personalized email addresses that are easy to remember for sending in receipts.

What do you dislike about Airbase?

There is nothing that I dislike about Airbase!

What problems is Airbase solving and how is that benefiting you?

As a business traveler, it is saving me time. I can submit receipts on the go, and then I don't have to save them. Losing receipts is the bane of any business traveler's existence, and Airbase makes that a non issue.

Mid Market (51-1000 emp.)
Jan 20, 2023
 Source
Overall Rating:
5.0
CW
Chung W.
Service Advisor Ii
Share
"SERVICE ADVISOR II"
What do you like best about Airbase?

EASY TO NAVIGATE, IT'S FAST AND EFFICIENT.

What do you dislike about Airbase?

NO DOWNSIDE, EXCEPT WHEN THE AIRBASE IS DOWN , IT DOES TAKE A WHILE TO GET BACK ONLINE

What problems is Airbase solving and how is that benefiting you?

AT THIS MOMENT, CANNOT FIND ANY PROBLEMS

Small Business (50 or fewer emp.)
Jan 19, 2023
 Source
Overall Rating:
5.0
JH
Jeff H.
Editorial Director
Share
"Simple, clean, effective spend management"
What do you like best about Airbase?

The amount of vendors built into the platform, along with the easy flexibility when spending in foreign currencies, makes Airbase ideal. It works very well for reimbursements, too.

What do you dislike about Airbase?

Some major vendors near my location were not already part of the vendor list, but this was quite simple to fix by adding them myself. Also, while I generally love the interface, initially it took some getting used to, as the virtual cards/requests weren't quite where I'd have expected them to be.

What problems is Airbase solving and how is that benefiting you?

Handling expense management for the first time, I don't know another way — but Airbase allows things to flow smoothly and the interface is very clean and simple.

Mid Market (51-1000 emp.)
Jan 18, 2023
 Source
Overall Rating:
5.0
AP
Amy P.
Svp, Commercial
Share
"Simplifies my life and makes for an easy expense process"
What do you like best about Airbase?

Airbase enables me to submit personal expenses on the spot, and it accurately reads and autofills much of the information from a photo. Additionally, approving expenses for my employees is really simple--I can view things easily, see categories and comments, and approve expenses on the fly. I've found this system to be simple to use, well-organized, and overall a real timesaver.

What do you dislike about Airbase?

I can't think of any dislikes at this time

What problems is Airbase solving and how is that benefiting you?

Expense management is often very time consuming and requires organization--this allows the team to quickly snap a photo, resulting in fewer "lost" receipts, and allows me to see overall team spend trends to ensure we're tracking to budget.

Mid Market (51-1000 emp.)
Jan 18, 2023
 Source
Overall Rating:
5.0
KD
Kat D.
Finance Associate
Share
"Amazing support"
What do you like best about Airbase?

Airbase is very user-friendly and not hard to navigate, a very helpful software and of course, they do have very helpful and responsive customer support. Airbase is a very big help to us in finance to manage all our payments and all are well organize.

What do you dislike about Airbase?

As of now none, we are enjoying and we love using Airbase.

What problems is Airbase solving and how is that benefiting you?

Payment processing, since we are in finance we do have a lot of payments that we are processing to our vendors, suppliers and contractors. Airbase is very big help to use on paying all of them on time.

Mid Market (51-1000 emp.)
Jan 17, 2023
 Source
Overall Rating:
5.0
MH
Marvin H.
Director Of Finance
Share
"Great product with ever-expanding feature set."
What do you like best about Airbase?

Brings all expense data to one single location. Easy to use interface that has a lot of embedded reporting. Simple way to upload personal travel reimbursements.

What do you dislike about Airbase?

Product is still young and not all features are available. Would be nice to be able to group reimbursements instead of input one by one. But they are adding new features rapidly.

What problems is Airbase solving and how is that benefiting you?

It was hard to keep track of expenses (invoices, travel, etc). With Airbase we can now provide much better expense reporting, while at the same time enforcing our spend and approval controls.

Mid Market (51-1000 emp.)
Jan 16, 2023
 Source
Overall Rating:
5.0
SQ
Seán Q.
Account Executive
Share
"Best Spend Management Tool"
What do you like best about Airbase?

Airbases Expense Management is a life changer. I've used several expense management tools at larger publically traded companies and none were as good as Airbase.

What do you dislike about Airbase?

It might have just been my experience but the app SSO sometimes was tricky to navigate and use sometimes. Otherwise nothing else I disliked only things I really liked.

What problems is Airbase solving and how is that benefiting you?

Airbases Spend Management is the biggest problem they solve for Recharge. Having to keep receipts is a pain and Airbase's ability to scan them makes it so much easier.

Mid Market (51-1000 emp.)
Jan 13, 2023
 Source
Overall Rating:
5.0
MB
Matt B.
Senior Underwriter
Share
"Very easy to use"
What do you like best about Airbase?

Simplicity in being able to submit, track and get reimbursed for transactions.

What do you dislike about Airbase?

Nothing comes to mind. I have not run into an issue that I would criticize.

What problems is Airbase solving and how is that benefiting you?

They are making it easy to submit receipts for reimbursement and track my transactions.

Mid Market (51-1000 emp.)
Jan 12, 2023
 Source
Overall Rating:
5.0
SW
Soolin W.
Agile Project Manager
Share
"The easiest way to handle company credit card purchases"
What do you like best about Airbase?

I love how user-friendly Airbase is to use. It's very intuitive and easy to track all my company spending. It also makes it very easy to submit and track reimbursements.

What do you dislike about Airbase?

I wish more than one person could own a credit card and use it to make purchases instead of sharing for only a maximum of 2 weeks.

What problems is Airbase solving and how is that benefiting you?

Airbase has solved the problem of issuing credit cards to provide a separate budget for company committees as well as submitting reimbursements for weekly lunches and travel expenses.

Mid Market (51-1000 emp.)
Jan 12, 2023
 Source
Overall Rating:
5.0
LD
Lisa D.
Office Manager
Share
"Such an amazing tool"
What do you like best about Airbase?

Very simple and easy to use. I enjoy the fast pace of it.

What do you dislike about Airbase?

There are nothing that I dislike about Airbase. It is an amazing tool.

What problems is Airbase solving and how is that benefiting you?

It helped me process my expense report very easily.

Mid Market (51-1000 emp.)
Jan 12, 2023
 Source
Overall Rating:
5.0
NC
Nicole C.
Finance Manager
Share
"Streamlining expense management with Airbase"
What do you like best about Airbase?

I highly recommend Airbase as a spending management platform. This platform has been a valuable asset to our organization, allowing us to streamline our expense management process. Airbase has been the right tool to automate the process of expense reporting and reimbursement, making the process faster, more efficient and accurate. One of the key features that I appreciate about Airbase is its flexibility and scalability. The platform can be easily customized to match our company's specific needs, including integration with other financial systems. Additionally, the platform's user-friendly interface makes it easy for employees to submit expenses and for finance teams to review and approve them. The platform also has robust security features, ensuring that our financial data is kept safe and secure at all times. Overall, Airbase has been a game-changer for our organization. It has helped us save time, money and resources, and has allowed us to have better control over our expenses. I highly recommend Airbase to any organization looking to improve their expense management process.

What do you dislike about Airbase?

I don't have any complains. Airbase it's a good fit for our organization.

What problems is Airbase solving and how is that benefiting you?

Manual and time-consuming expense reporting and reimbursement process: Airbase automates the expense reporting process, making it more efficient for employees to submit expenses and for finance teams to review and approve them. Visibility and control over expenses: Airbase provides real-time visibility into an organization's expenses, allowing finance teams to have better control over their spending. Purchase Orders, Credit Cards Management, Payroll Integration and many more

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