ActiveCampaign is an integrated marketing tool that easily automates email marketing strategies and creates targeted campaigns. While automated marketing is a core component of the system, ActiveCampaign is a powerful tool that can do so much more. The software is known for being able to deliver a personalized experience across all customer touchpoints, track buyer behavior and preferences, customize send-outs, and gather data from every stage of the customer lifecycle, just to name a few.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I love the sites and landing pages I can create along with the email automations.
I wish it was a prettier and easier user interface, but that's it!
Sales Automation -- I can streamline most of the steps in my buyer's journey with this platform.
ActiveCampaign offers 1:1 calls that have been extremely helpful in setting up processes and automations. There is so much the platform can do to help me connect with my clients and potential clients! It's also very user friendly, which makes it so much easier to write and format emails and track engagement.
My only struggle is that AC can do so much, it can be overwhelming to learn all of the features. But that is why the calls and webinars are helpful! Once you get something set up or learn how and where to find it, you save tons of time.
It is helping me to segment my audience better and to build strong client relationships, without having to do everything manually.
The Control about Campaigns, list, labels and the it works
Maybe, the unsubscribe link, mus be optional, in some countries.
First, assure that the campaign arrives at our customer, with good looking and great interactions for click to action
The onboarding is really great, the marketing automation is spot on
It's not so easy to setup forms as in Mailchimp.
Activecampaign is solving marketing automation for us
If you want an intuitive autoresponder, you'll struggle to find better than Active Campaign. It's the ideal tool to map out the entire customer journey, and discover where those perfect buying moments are.
The only disadvantage, if you can call it that, is that it's so sophisticated that it can be a little bewildering to a newbie who's used to simpler software. The good news is that the Active Campaign support staff are informative and, most importantly, patient. They will take the time to teach you what you need to know. They'll even record personal videos showing you what to do.
The biggest problem for any business is offering the right thing at the right time. Active Campaign solves this as you can track metrics and see when a particular customer or client is looking to buy.
What's great with ActiveCampaign is that you can create real automated email sequences with very wide options. It's exactly what I needed! I would have liked to know ActiveCampaign before, and avoid changing emailing providers 3 times... I recommend 1000%
No negative comments to make. Perfect for me!
ActiveCampaign does more than just send emails to your list. You can automate sending sequences when a contact is tagged, added to a group... Etc. what a time saver!
I have set up a series of automations in ActiveCampaign that allow me to trigger a sequence of emails to be sent to people in various parts of our website development workflow. This allows consistent communication and education for all clients working with us. I just added new clients, and then trigger each email series once we reach certain milestones in our process.
Everything has been working great for us and we recommend this product.
Before we used ActiveCampaign, we sent a series of emails manually, which was very time-consuming, and was not consistent across clients. Now we have consistent branding and communication for all clients.
The automation from ActiveCampaign are the best in class! Easy to understand and yet very capable.
Sometimes it is difficult to understand why an email isn't sent. Most of the time it is because user doesn't finish double opt-in.
I'm doing marketing automations and online courses with ActiveCampaign.
It’s simple to use while also allowing me and my team to create sophisticated campaigns when we need to.
I wish the app had as much functionality as the website.
Staying in front of my prospects and clients in important and time consuming. Active campaign helps me solve that problem.
Love ActiveCampaign so much! My favorite part is setting up Automations and it's so easy to do with ActiveCampaign. The reporting is also great. Totally my first choice to recommend an ESP!
I think maybe the setup of the CRM could be better and maybe they could do more videos on them, but I don't need it, I'm good with just using the ESP and not the CRM functionality.
Delivering emails for my clients. As an email marketer I need to rely on software that will get the job done and ActiveCampaign does that for me and my clients.
Here we use ActiveCampaign to sell courses, online training and we have already reach 50% opening
Could be faster, but sometimes, is painful to do something simple, like an automation or duplicate emails.
We can automate everything!
I love the Free Webinars to help you get the most out of the platform.
I find it a little confusing to navigate being new to CRM and automation.
Dsitributing Newsletters, Automated Sales Funnels and keeping in touch with leads / clients
Great user experience, the easy to use automations save me so much time!
Nothing at all - been very impressed by the experience!
Saving me time and allowing me to better service my clients!
ActiveCampaign was exactly what we were looking for. We needed seamless automations for emails, CRM, etc, plus the ability to integrate into all our other platforms
We haven't found much that we dislike about ActiveCampaign. We've been recommending it to all our clients and we haven't heard anything negative.
To have one platform that has the ability to handle most of our digital marketing needs. Also, we don't need to toggle, or record stats in various places - all the data is there for us to see in one place.
- I can build a ton of different automations - I can customize my email design better than I was able to in MailChimp or Constant Contact - I can look at a contact and see everything about their activity, browsing behavior, etc. in the stream - Unlike Hubspot, Marketo, SharpSpring, etc. it's affordable at scale. - I got to use it before I committed to it.
- I have to wait about 5-10 minutes to send an email after I create a new email list. - I can't create a contact with a phone number — they have the be anchored by an email address. - Sometimes the pop-up messages don't function correctly when you try to use them within a single-page architecture software product. They're more URL-based for basic websites. - They don't offer product tours or in-app messaging (I work in SaaS and I would love to have this available in ActiveCampaign rather than add another tool to my tech stack.)
Automations - I can do them all in one place without developer intervention Email Marketing - I can design my emails better with their UI Website Tracking - I can see what my customers are doing in my product Affordable - So many marketing automation platforms suck up your entire budget. ActiveCampaign is so wonderfully affordable with 300k contacts.
Interactive board, form, a/b test, contact forms, email dashboard, automation, integrations & reports. Easy to use.
Its has some integration's problem with Magento and Dynamic's CRM.
Email marketing, automation, landing page, a/b test.
Super straight forward and easy to use. The way the platform is laid out makes it simple for a layman to come in and play around, which makes the learning curve very smooth.
I feel the left vertical toolbar can be a little inefficient for UX purposes. I see many software companies using it for navigation and I think there should be an admin dashboard to access the different features with proper wording.
Email automation for our sales campaigns. It removes 100s of hours of manpower for what would otherwise be a purely manual campaign. We are more able to create and engage fun campaigns for our customers and prospects knowing that the setup and execution is taken care of.
Easy to build out custom automation. Easy to integrate with other tools and constant support in the form of live webinars.
The look of the landing pages and emails can be improved.
Automating our funnel and optimizing our allocation of resources through lead scoring.
- Its super automation tool makes complex automation quite simple - Easy contact import with free migration - Responsive landing pages & forms - Powerful reporting - Contact scoring - Advanced audience segmentation
- It charges more when contacts increase - Need to remove unsubscribed contacts manually - Sometimes it's overwhelming for beginners - Too many advance things make me confuse
- Communicating with our audience - Other email needs - Automating email marketing strategies - Adding users to our platform - Automated content delivery - Tracking user behavior over email
I was compensated for reviewing ActiveCampaign. I like the automation workflows that allow you to build out your perfect automation sequence for your business easily.
At this time, I do not have a dislike to report.
ActiveCampaign has given me a simple and powerful way to build out automations that free up my time to work on my business instead of getting stuck in the business.