Freshsales vs Agile CRM

Take a look at how Freshsales and Agile CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while Agile CRM has been rated 4.1 out of 5 from 344 reviews.
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Freshsales Logo

Freshsales

4.5
(1,104)
Agile CRM Logo

Agile CRM

4.1
(344)
At a Glance
Freshsales Logo
Freshsales
Starting at:
$15.00/month
Agile CRM Logo
Agile CRM
Starting at:
$8.99/month
Overview
Freshsales Logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Agile CRM Logo
Agile CRM
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Agile CRM
View 5 images
Agile CRM Screenshots
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Pricing
Freshsales Logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Agile CRM Logo
Agile CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
See all pricing
Pros and Cons
Freshsales Logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Agile CRM Logo
Agile CRM
Pros
  • Free plan for up to 10 users
  • Cloud-based environment for quick scaling
  • Multi-cloud chat windows
  • Workflow automation and easy data entry
  • Extensive customer support
Cons
  • Only available in English
  • Not suitable for on-premises deployment
Reviewer's Segments
Freshsales Logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Agile CRM Logo
Agile CRM
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Deployment
Freshsales Logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Agile CRM Logo
Agile CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales Logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Agile CRM Logo
Agile CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales Logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Agile CRM Logo
Agile CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshsales Logo
Freshsales
Total integrations: 21
  • Amazon SES
  • Asana
  • Calendar
  • ClickDesk
  • CloudTalk
  • DocuSign
  • FreshBooks
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • FullContact
  • Gmail
  • Help Scout
  • Helpdesk
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • LiveHelpNow
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Exchange
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Plivo
  • Reply
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveySparrow
  • Tidio
  • UserVoice
  • n8n
Agile CRM Logo
Agile CRM
Total integrations: 16
  • Amazon SES
  • Asana
  • Calendar
  • ClickDesk
  • CloudTalk
  • DocuSign
  • FreshBooks
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • FullContact
  • Gmail
  • Help Scout
  • Helpdesk
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • LiveHelpNow
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Exchange
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Plivo
  • Reply
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveySparrow
  • Tidio
  • UserVoice
  • n8n
Top Alternatives
Freshsales Logo
Freshsales
See all alternatives
Agile CRM Logo
Agile CRM
See all alternatives
Company Details
Freshsales Logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
Agile CRM Logo
Agile CRM
  • By Agile CRM
  • Located in Plano, Texas, United States
  • Founded in 2013