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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essential
$14.00
per seat / month
Advanced
$29.00
per seat / month
Professional
$49.00
per seat / month
Power
$64.00
per seat / month
Enterprise
$99.00
per seat / month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- Straightforward and intuitive user interface
- Unlimited custom fields for collecting customer information
- Easily track deals, values, and win probabilities
- Access custom reports to track recurring revenue
- Examine individual sales calls, emails, and demos
- Limited functionality for bigger businesses
- Problems with list separation
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
67.38%
Mid Market
25.69%
Enterprise
6.93%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
17
- AppSumo
- Asana
- Automate.io
- Benchmark Email
- Brevo Marketing Platform
- BuiltWith
- Calendly
- Caspio
- CloudTalk
- Cloudzy
- Cognism
- Creatio
- Dialpad Talk
- DocuSign
- Enonic
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoToWebinar
- Google Meet
- Help.com
- HelpCrunch
- Helpdesk
- HubSpot Email Hosting
- HubSpot Marketing Hub
- Hunter
- Intuit Mailchimp
- JivoChat
- Landbot
- Landingi
- Livestorm
- Lyne.ai
- Mailercloud
- Mailmodo
- Make
- ManyChat
- Microsoft 365
- Microsoft Teams
- Overloop
- PandaDoc
- PartnerStack
- Personio
- Pinecone
- Postmark
- Provide Support Live Chat
- Reply
- Shift4Shop
- Slack
- SnapEngage
- SupportBee
- Surfe
- SurveySparrow
- Systeme
- Wappalyzer
- WhatsApp Business
- XeroHosts
- Zapier
- Zendesk Chat
- ZoomInfo
- folk
- monday CRM
- tawk.to
Total integrations:
53
- AppSumo
- Asana
- Automate.io
- Benchmark Email
- Brevo Marketing Platform
- BuiltWith
- Calendly
- Caspio
- CloudTalk
- Cloudzy
- Cognism
- Creatio
- Dialpad Talk
- DocuSign
- Enonic
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoToWebinar
- Google Meet
- Help.com
- HelpCrunch
- Helpdesk
- HubSpot Email Hosting
- HubSpot Marketing Hub
- Hunter
- Intuit Mailchimp
- JivoChat
- Landbot
- Landingi
- Livestorm
- Lyne.ai
- Mailercloud
- Mailmodo
- Make
- ManyChat
- Microsoft 365
- Microsoft Teams
- Overloop
- PandaDoc
- PartnerStack
- Personio
- Pinecone
- Postmark
- Provide Support Live Chat
- Reply
- Shift4Shop
- Slack
- SnapEngage
- SupportBee
- Surfe
- SurveySparrow
- Systeme
- Wappalyzer
- WhatsApp Business
- XeroHosts
- Zapier
- Zendesk Chat
- ZoomInfo
- folk
- monday CRM
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software, Sales Analytics Software, Online Form Builder Software, Sales Performance Management Software, Sales Platforms Software, and Email Tracking Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Pipedrive
- Located in New York, New York
- Founded in 2010
