WP Engine Reviews & Product Details

WP Engine support staff is simply the best. I rarely have to wait more than 5 minutes to chat with a support agent, and 9/10 times they are able to resolve my issue or question. In the rare case where they need to escalate my ticket, I receive a response within an hour or two. Depending on how complex the issue is, we can usually resolve within several hours.

The ability to use multiple environments (production, staging, development) is great. But depending on your storage plan, it can be very easy to exceed storage limitations. They make it easy to delete these environments to reduce storage usage, but you cannot reuse an environment name when you need to create a new staging or development copy. It's not a big deal, but it can be a little annoying, depending on your workflow.

The abilities to backup a site on demand, spin up a new environment, and copy between environments are very convenient. So much in fact that I find myself frustrated when using other web hosts that are missing these features. It's also very comforting to know that WP Engine has our site security in mind at all times. We are constantly receiving alerts when a 3rd party plugin has a vulnerability that needs addressed. This way we can act quickly and resolve the problem before it affects a client site.

Regardless of experience, WP is a great platform! We manage over 15 web properties on WP Engine and the reliability of the site as well as the ease and speed of deployment is unlike other platforms.

Compared to other platforms I have used, there isn't much that I do not like that doesn't exist across web development as a whole. Sometimes extensions and plugins can cause some headaches in integration or compatibility, but with a seasoned dev team, you can work around it or create build your own plugins. All in all, no complaints

From simple community blog sites to complex marketing sites for SaaS products, the flexibility and speed in development affords us the ability to pivot when the business changes direction. For our stakeholders, the ability to content author pages easily is a huge plus without needing web development knowledge.

WPEngine has an excellent portal for managing your Wordpress sites, including the ability to manage and migrate between sites and environments (such as dev, test, staging, etc.). Other hoster's portals are often clunky and complicated, but this is not the case with WPEngine. The support is also exceptional. I'm very technically adept, and usually by the time I have to contact support it is due to a more advanced and complicated issue. This can be frustrating with other support departments since the first and second-tier agents are often not very technical. WPEngine support is refreshingly different as their first-tier agents are very helpful and capable. They have always been able to understand the issue, communicate it efficiently and help me every time I've needed to contact them.

There isn't much I dislike about WPEngine. I can honestly say they are easily one of the best hosting platforms I've used (and I've used a lot).

We have used WPEngine to host our largest websites (~200MM/unique/year) and CMS systems for our flagship products.

Fast servers, ability to maintain sites via SFTP and Github, ~100% uptime, user-friendly platform, excellent customer service, free ssl certs, CDN, cache managment

So far, I cannot complaint about anything.

All our Wordpress sites are hosted there. It is really easy to spin up new sites and maintain them. Their new SSO feature is awesome. I no longer have to log into all my sites by separate.

The hosting platform is great and easy to use but the thing that sets WP Engine apart in my mind is the customer service. It is pretty much unmatched in any industry... but especially in the hosting arena. Usually calling a host is the worst part of my day, but calling WP Engine is always a breeze and they are always so friendly and helpful. We try to get all of our clients to let us host them because we know it will be a better experience than any other host out there.

It's a little pricey. It works well for dev companies but I think most people who are hosting on their own would go elsewhere because they want something less. They don't know how great the service is... but still a bit pricey if you aren't hosting multiple sites.

The backups are wonderful. It's great to know that we have really solid backups at our fingertips if needed. The assistance with issues when we are setting a site live is also VERY valuable to me. And the WP Migration tool takes 95% of the stress out of setting a site live. The only remaining 5% is all on the domain. and when we are lucky enough to be working with a domain that connects with WP Engine, then the go-live process is 100% stress-free.

WP Engine support is excellent. They take on small and big tasks and fix the problem while I'm on a support call or chat. They are super responsive and affordable.

Nothing, their support is complete, and their interface is very intuitive.

I have nearly 100 websites, and my previous host company was slow and expensive. The backup, SSL certificates and professional guidance make it possible for a small agency like mine to do big things!

Free Migration plugin, very intuitive control panel. free SSL, Content Delivery Network, Caching options, easy Domain setup. Staging Sites. Daily backups, easy restoration process. Excellent customer service. FAST performing websites. Very skilled support team that can help you find out why you're having issues. Their advanced level support reps have solved issues for me many many times.

Some of my clients do not like the price of the hosting options but I believe the value you receive for the hosting price far exceeds the cost. People are cheap these days but you get what you pay for with WP Engine. There are other cheaper options like GoDaddy and BlueHost but these companies are very poor performing hosts and their customer service is very bad. You will spend forever getting in touch with someone to help you solve and issue and they usually don't know how to help you. WP Engine has extremely knowledgeable support staff and if they can't solve the proglem their ticketing system will get you hooked up with a support tech who can deep dive into your issue.

I've launched many websites personally and professionally with WP Engine. From small local farmers listing their locations on a map, to nationwide hardware store ordering systems and real estate agent CMS integrations to selling medical supplies to dental offices and hospitals. The benefits are that a small team of developers can launch high-performing systems quickly and inexpensively. We have even raised over a million dollars for non profit organizations through multiple annual fund raising campaigns.

We have managed to get increased revenue with an enhanced audience across all our social channels. I can not resist but say that this product has been the best choice that we have made since we started our business. It has given us all control over our security management by allowing us to constantly monitor our security preferences to eliminate any potential risks. We benefit mostly by using a variety of WP plug-ins.

Its prices could be unaffordable for some small businesses. It sometimes is not so efficient with notifications to all of our team members and sometimes we get delayed emails. But I do not consider these minor issues as a setback for this amazing platform.

I believe that I have chosen the best marketing companion for me and my marketing team. It has allowed us a robust environment of speedy hosting with perfect hosting tools pane which is always getting more and more improved. We are at flexibility to manage and scale our hosting capabilities to comply with the growth in our web traffic. Our system never goes low on system resources because of its built-in caching feature.

WPEngine has the most awesome support staff - they always resolve the question or issue and it does not matter what time of day, I get the same great support. WPEngine has all the tools you need - staging and development sites, access to your database with phpMyAdmin (how can hosting companies not offer that -- but they do!) The process to migrate a site is dead simple.

Some people complain about the costs but not me! The price you pay for hosting is more than made up by savings for developers needed to resolve hosting issues -- because you do not have any hosting issues! No unexplained 503 errors, no hosting company jumping in behind your back and blocking users. Even when you exceed your storage allotment, they work with you instead of shutting your site off. ALL of these issues, I have with other hosting companies.

Multiple environments mean I can test and develop without impacting my sites in production. I moved several sites from a VPS hosting situation where high-dollar developers where needed to address VPS issues -- often issues not in our control. Nothing like that with WP Engine. They have automated processes to use a CDN for image delivery -- critical for the businesses I support.

I love the integration WP Engine has with Wordpress. Every time I go to make a plugin or theme update it reminds/asks me if I want to backup first. This helps me make time-critical updates.

Not often, but I have occasionally had to wait in a short queue waiting for a support member to handle my inquiry. When they have assisted me, they were always great and resolved my questions.

WP Engine allows to schedule automatic backups and take manual ones whenever necessary.

We used to use Hostgater, which was a nightmare due to very poor support and at one point they even shut down our site due to some technical issue. Moved to WP Engine and it's been an awesome experience,

Only one bad experience when a new support person answered on a weekend. Even that wasn't very bad!

Website performance, reliability, and super strong technical support.

The user-friendly interface and the faster loading times are one of the best things I like about WP Engine. Through the WP Engine servers, my WordPress website runs quickly and smoothly. The support team is very knowledgeable, and I always get instant feedback whenever I have technical issues. One can easily contact them through their live chat. WP Engine allows me to see live traffic on my website and account data and updates are done automatically.

Their prices are on the higher side. They also have a limitation on the number of websites I can connect to my account. Similar hosting companies offer an unlimited number of websites under one account at the same pricing.

I needed a solution that could provide backups, automated updates, and secure hosting services, and I found WP Engine. WP Engine does most of the maintenance work for my website and has freed up a lot of time, which I use to concentrate on other parts of my business. The marketing department has scaled up with hosting services from WP Engine.

I have been found many websites suffering malware, this is the tip: if you can't fix the problem but only clean your website.. I'd suggest you to move to WP Engine, they can handle this issue forever.

They should offer better rates, the cheapest one is about $35

Security issues as malware, you know when you start adding plugins and themes... they can leave the back door open...

The Account Managers are great. I worked with my account manager Oscar Saldivar, who went out of his way to make sure he took ownership of my problems, executed with urgency and raised the bar as far as account managers go. The hosting is fast. REALLY fast. I came over from host gator and I was pleasantly surprised how fast it was. NEVER GOING BACK. Support is great. 24/7. You can easily get online and get help with anything you need.

I wish I could call in for support. Sometimes it is easier to explain what isn't working on the phone versus typing it out.

Fast hosting. My client's websites were not a tiny site by any means and WP Engine handles them no problem.

No down time ever; blazing fast speed; easy to use back-end interface; pricing is reasonable, too.

Nothing as of yet; it does everything we need in a very reliable fashion

Reliable Wordpress website hosting for dozens of client websites