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SocialPilot
Streamlined Social Media Management
4.5
(706)
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SocialPilot Reviews & Product Details

SocialPilot Overview
What is SocialPilot?

SocialPilot is an easy-to-use social media marketing tool that helps professionals, teams, and businesses automate their social media management.

Company SocialPilot Technologies LLP
Year founded 2014
Company size 51-200 employees
Headquarters Walnut, California, United States
Social Media
SocialPilot Categories on Findstack
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What SocialPilot is best for?
How does SocialPilot compare to Typefully?
What are the pros and cons of SocialPilot?
SocialPilot Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SocialPilot Features
API Access
Ad Campaign Management
Analytics and Reporting
Automated Posting
Brand Tracking
Bulk Upload
Campaign Management
Competitor Analysis
Content Calendar
Content Scheduling
Cross-Platform Publishing
Customer Engagement
Customizable Reports
Engagement Tracking
Hashtag Tracking
Image and Video Support
Influencer Tracking
Mobile App
Multi-Account Management
Performance Metrics
Post Publishing
RSS Feed Integration
Sentiment Analysis
Social Listening
Social Media Archiving
Social Media Monitoring
Target Audience Analysis
Team Collaboration
URL Shortener
User Permissions
SocialPilot Media
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SocialPilot Screenshots
SocialPilot Integrations
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 24, 2024
SocialPilot Logo
706 SocialPilot Reviews
4.5 out of 5
Enterprise (> 1000 emp.)
Dec 06, 2023
 Source
Overall Rating:
5.0
EM
Ellie M.
Founder
Share
"We have loved using SocialPilot to schedule our social media posts at the University."
What do you like best about SocialPilot?

SocialPilot is a user friendly programme, perfect for all users. It's perfect for scheduling our posts in advance, and provides all the channels we use in the job. There is no limit to when you want to schedule and how often. Custoemr service has been great when requiring help with anything at all.

What do you dislike about SocialPilot?

We haven't encoutnered any issues using the SocialPilot programme.

What problems is SocialPilot solving and how is that benefiting you?

As we are a bilungial university, we have to ensure that all our social media posts are translated to Welsh as well as English. This allows us to schedule what we want to post, ensuring we havw time to turn arund our trabslation, in advance. Social Pilot saves us time by scheduling the posts, as we can post these onto our channels outside of our working hours. When searching around for a social media scheduling programme to use, Social Pilot came up as the mosr cost effective for what we were receiving.

Mid Market (51-1000 emp.)
Dec 05, 2023
 Source
Overall Rating:
5.0
SL
Shawn L.
Founder
Share
"THE Social Media Software To Use - Look No Further"
What do you like best about SocialPilot?

It is extremely easy to set up all of the users and the teams can start posting right away! The interface is very intuitive with everything you need at your fingertips. The Calendar and custom reporting are great tools to view what is being posted at each business unit. Social Pilot is used multiple times a day and is a lifesaver when it comes to managing multiple properties and teams.

What do you dislike about SocialPilot?

I have not found anything I dislike, previously I used a different (more expensive) system and SocialPilot is by far the superior product.

What problems is SocialPilot solving and how is that benefiting you?

Having one location to manage all posts, reviews and teams submitting items for review is essential.

Small Business (50 or fewer emp.)
Dec 05, 2023
 Source
Overall Rating:
5.0
AP
Amy P.
Founder
Share
"SocialPilot exceeded my expectations!"
What do you like best about SocialPilot?

I use this platform weekly. It's user-friendly and meets my needs as a social media marketer.

What do you dislike about SocialPilot?

I wish I can upload iphone videos via desktop.

What problems is SocialPilot solving and how is that benefiting you?

Organizing our social content.

Small Business (50 or fewer emp.)
Dec 05, 2023
 Source
Overall Rating:
5.0
AK
Alina K.
Founder
Share
"Great Social Media Tool"
What do you like best about SocialPilot?

SocialPilot is very user friendly. I love that I am able to schedule a post on multiple platforms and make changes for each platform as needed.

What do you dislike about SocialPilot?

I wish I could schedule Facebook and Instagram stories with their features such as polls, quizzes, etc. This is not possible on SocialPilot so I still have to manually post these which can be difficult with a full schedule.

What problems is SocialPilot solving and how is that benefiting you?

It makes it easy to schedule social media posts and create a content calendar.

Small Business (50 or fewer emp.)
Dec 05, 2023
 Source
Overall Rating:
5.0
HB
Henry B.
Founder
Share
"A total game changer"
What do you like best about SocialPilot?

the drag an drop scheduling is a total game changer, easiest app to do social post everyday!

What do you dislike about SocialPilot?

Changing from the traditional app was a breeze, customer support gave us a special non profit discount!

What problems is SocialPilot solving and how is that benefiting you?

Reaching multiple accounts at the same time

Small Business (50 or fewer emp.)
Dec 05, 2023
 Source
Overall Rating:
5.0
Jason C. avatar
Jason C.
Digital Marketing Lead
Share
"Easy to use and straight to the point."
What do you like best about SocialPilot?

SocialPilot does a great job of managing multiple social accounts at a fraciton of the cost. It's constantly being updated with new features and it isn't bloated with extra bells and whistles. It is straight and to the point for social media managing. The calendar view and seeing my social calendar in a simple easy-to-use format was what got my attention at first. The more I've used it the happier I've become with it. If you're looking for a replacement or an alternative to the other more "well-known" but also more way more expensive social media managers, please consider SocialPilot. As the Digital Marketing Lead for my business, I haven't had any buyer's remorse.

What do you dislike about SocialPilot?

Looking forward to a few more features, but I know they're coming. I also wish I had more control over IG Story and Reel posting. While you can post on a schedule, they're aren't any features to edit the Story with links...yet.

What problems is SocialPilot solving and how is that benefiting you?

Scheduling and Managing all of our social media accounts.

Mid Market (51-1000 emp.)
Dec 05, 2023
 Source
Overall Rating:
5.0
CD
Clinton D.
Founder
Share
"Exceptional & Simple to use"
What do you like best about SocialPilot?

Its ease of use and navigation. Its very user friendly

What do you dislike about SocialPilot?

Not Dislike but the drawback is not being able to view feed. It would be a nice to have

What problems is SocialPilot solving and how is that benefiting you?

Having to access multiple accounts and posting content

Small Business (50 or fewer emp.)
Nov 29, 2023
 Source
Overall Rating:
5.0
AH
Amaris H.
Founder
Share
"SocialPilot is the best!"
What do you like best about SocialPilot?

I love that SocialPilot is easy to navigate and implement. New content creators have no problem jumping in and scheduling content for our clients. On the rare occasion we had a question, customer support has been fantastic. They are constantly working on ways to grow and improve the product offering and interface.

What do you dislike about SocialPilot?

At times, the customer service hours are not the easiest to schedule.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot offers an affordable option for our agency to schedule and distribute social media content, allowing clients to login and approve when necessary. We have looked at other available platforms on the market and always end up deciding that SocialPilot is the most comprehensive and intuitive option.

Small Business (50 or fewer emp.)
Nov 21, 2023
 Source
Overall Rating:
5.0
Julio A. avatar
Julio A.
Adjunct Professor Of Marketing
Share
"A super affordable tool that gets the job done"
What do you like best about SocialPilot?

I was attracted to Social Pilot for its ability to curate and post to a social channel. I found it easy to use and intuitive to anyone who has done any computing. The price point for its functionality is also very attractive.

What do you dislike about SocialPilot?

I would love to be able to save an audience profile, like you can in Sprout Social. Something that would include job titles or at the very least geographic locations. Aside from that it is a great platform for the price point.

What problems is SocialPilot solving and how is that benefiting you?

Making programming posts on multiple social media sites is made very easy. Social Pilot also allows you to curate a stream of content to your channels. It allows me to scale without increasing headcount.

Small Business (50 or fewer emp.)
Nov 21, 2023
 Source
Overall Rating:
5.0
Cashlin P. avatar
Cashlin P.
Administrative Assistant
Share
"One of the best applications to use!"
What do you like best about SocialPilot?

The ease of connecting multiple accounts and having them selected based on categories that the user have made make posting so much easier. Additionally, being able to drag and drop posts that have been scheduled to other days if needed.

What do you dislike about SocialPilot?

Sometimes, copying and pasting get's weird with fonts or spacing and it can be a bit of a struggle to go back in and fix it.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot allows me to create, move, edit, and organize posts as needed. It helps when posts need revisions or need to be moved to a different scheduling date because other posts need to go up first. It keeps all of our social media posts in one spot and makes accessing scheduled posts easier and more efficient.

Mid Market (51-1000 emp.)
Nov 21, 2023
 Source
Overall Rating:
5.0
MR
Maricela R.
Founder
Share
"From Social Media Novice to Savvy!"
What do you like best about SocialPilot?

Love the ability to cross-post to multiple accounts. We currently have several branches that we need to do cross-promotional campaigns and it helps to do this all in one app.

What do you dislike about SocialPilot?

Learning curve is definitely something to work on maybe the interface could be adjusted to provide more prompts but otherwise easy to streamline into your system.

What problems is SocialPilot solving and how is that benefiting you?

SociaPilot solves our issues with cross-promotional campaigns across several of our accounts. We have several camapaigns that we run across different branches and times and this helps streamline that process without having to log into each account individually!

Mid Market (51-1000 emp.)
Nov 21, 2023
 Source
Overall Rating:
5.0
KG
Kali G.
Founder
Share
"Solid Social Media Management Tool"
What do you like best about SocialPilot?

When we were looking for a social media management tool I wanted something reasonably priced that had all of the platforms we use and was easy to use for my staff. We really love the calendar display being offered in both day, week, and month views. Implementation was super easy and the integration was a breeze. We use it every day in our roles for the agency and the customer support has been top-notch. We honestly are so happy with it.

What do you dislike about SocialPilot?

The only complaint we have about the tool would be the analytics function. It doesn't always match the source and we find the results skewed. We also often can't get all of the data we are looking for through the tool and have to go to the source anyway.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot allows us to quickly and efficiently manage our social media efforts as a team. It really helps us stay connected and stay on track.

Small Business (50 or fewer emp.)
Nov 20, 2023
 Source
Overall Rating:
5.0
CG
Charlie G.
Community & Social Media Strategist
Share
"SocialPilot makes it easy to schedule social media posts"
What do you like best about SocialPilot?

Social Pilot's ability to schedule custom social media posts across different channels saves time

What do you dislike about SocialPilot?

It would be great if there were social listening features incorporated into the tool

What problems is SocialPilot solving and how is that benefiting you?

Allows us to schedule social media posts across different channels in an efficient and time effective manner

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
Kristen F. avatar
Kristen F.
Social Media Manager
Share
"Such a time saver!"
What do you like best about SocialPilot?

I am a social media manager, and Social Pilot has helped improve my career and made it easier and faster to get my work done! I can create and schedule posts for all my clients' accounts in one place.

What do you dislike about SocialPilot?

The only downside, in my opinion, is that when I use canva from within social pilot to create content, I cannot access Canva Pro, which I do pay for separately as it has more options with the pro version.

What problems is SocialPilot solving and how is that benefiting you?

The ability to create content and post to all outlets in one place at the same time! Saves so much time to go to each social media page, and I can see the analytics of all the accounts and how things are growing.

Mid Market (51-1000 emp.)
Nov 16, 2023
 Source
Overall Rating:
5.0
AV
Aparna V.
Founder
Share
"Easy to use"
What do you like best about SocialPilot?

Easy to use. Schedule report. Analysis of the data.

What do you dislike about SocialPilot?

Not able to generate custom date range data for some social media channels

What problems is SocialPilot solving and how is that benefiting you?

It works even on channels not managed by others.

Small Business (50 or fewer emp.)
Nov 10, 2023
 Source
Overall Rating:
5.0
Uzzam S. avatar
Uzzam S.
Email Marketing Specialist
Share
"A Professional Social Media Management Solution"
What do you like best about SocialPilot?

In my professional experience, SocialPilot has emerged as a commendable tool for effective social media management. Its intuitive interface facilitates seamless scheduling and monitoring of content across diverse platforms.

What do you dislike about SocialPilot?

SocialPilot impresses with its user-friendly interface and seamless multi-platform scheduling. While not the most advanced in analytics, its affordability and simplicity make it a solid choice for streamlined social media management.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot addresses several key challenges in social media management, enhancing efficiency and effectiveness in my role.

Small Business (50 or fewer emp.)
Nov 10, 2023
 Source
Overall Rating:
5.0
LB
Livia B.
Founder
Share
"Make your life easy"
What do you like best about SocialPilot?

Their customer service is amazing, they log every query immediately and respond to it within 24 hours. Their system is very eary to use and implement.

What do you dislike about SocialPilot?

Sometimes generate an error email on an account and this show even if the there is no problem detected any more

What problems is SocialPilot solving and how is that benefiting you?

Saving time

Small Business (50 or fewer emp.)
Oct 21, 2023
 Source
Overall Rating:
5.0
AG
Alistair G.
Founder
Share
"Social Pilot is a huge time saver as well as offering access to a helpful, learning community"
What do you like best about SocialPilot?

I have been using Social Pilot for a couple of years now and highly recommend it to authors, publishers, content marketers etc. It is the best social media scheduling platform I have found and certainly the easiest to use. I love the fact that you can set up an RSS feed from your blog to post your articles directly to Facebook, X, Google Business Profile etc and even to groups. The calendar is easy to use and it's great that you can schedule important 'Calls to Action' to repeat over a 10-month period. I often get invited to free training sessions which I have found very helpful. It makes me realise just how powerful Social Pilot is. I am not even using all the 'bells and whistles" yet still feel I am getting excellent value for money. Social Pilot certainly saves a lot of time and energy.

What do you dislike about SocialPilot?

I don't think there are any downsides to using SocialPilot. Some may say it's a bit expensive however there are various plans to choose from and you can easily upgrade or downgrade as your social media clients come and go. I love that you can design in Canva on Social Pilot and post immediately. The only drawback with that is that the artwork isn't saved to your Canva account. However, that is a minor niggle.

What problems is SocialPilot solving and how is that benefiting you?

Provides the ability to schedule posts in advance, especially for holidays when one doesn't want to be working. You can group all social accounts for a particular title or client and see how posts are scheduled. Easy to move the posts around to suit any changes. I use the RSS feed knowing that my articles go straight from my website to my social platforms automatically.

Small Business (50 or fewer emp.)
Oct 18, 2023
 Source
Overall Rating:
5.0
DD
Daniel D.
General Manager
Share
"Consistent and Consistently Good"
What do you like best about SocialPilot?

I love the ability to create and schedule social media content on multiple platforms all at once.

What do you dislike about SocialPilot?

Every now and then I have to use a little patience as a platform's API changes and SocialPilot has to retool.

What problems is SocialPilot solving and how is that benefiting you?

Scheduling posts easily on platforms designed for live, immediate posting.

Small Business (50 or fewer emp.)
Oct 15, 2023
 Source
Overall Rating:
5.0
DJ
Dana J.
Founder
Share
"Perfect for Freelancers"
What do you like best about SocialPilot?

I love that I have all of the features that I've had on various social media management platforms in addition to features that were missing from some of the other higher priced platforms. Social Pilot is a great value for a low cost

What do you dislike about SocialPilot?

I think the reports could be a little more polished looking

What problems is SocialPilot solving and how is that benefiting you?

It allows me manage all of my clients with ease

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