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SiteGround
Reliable Web Hosting Solutions
4.3
(256)
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SiteGround Reviews & Product Details

SiteGround Overview
What is SiteGround?

SiteGround is the largest independent website hosting company that is trusted by over 2.8 million domains around the world. The platform is best known for its strong focus on web speed and security. SiteGround’s hosting service covers powerful website management tools and proprietary in-house solutions that allow them to run websites faster and safer. All this is offered with stellar customer service that makes SiteGround a popular choice among freelancers and small business owners. It’s also a recommended hosting provider by WordPress.

Company SiteGround Hosting Ltd.
Year founded 2004
Company size 201-500 employees
Headquarters Sofia, Bulgaria
Social Media
SiteGround Categories on Findstack
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Ask Questions about SiteGround
What SiteGround is best for?
How does SiteGround compare to dhosting?
What are the pros and cons of SiteGround?
SiteGround Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SiteGround Pros and Cons
Pros
  • Fast server response times
  • Multiple datacenters across four contents
  • Reliable uptime
  • Great customer support, including 24/7 phone support
  • Free website migration service
Cons
  • Very expensive renewal price
SiteGround Awards
Findstack 2024 General Badge
SiteGround Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
SiteGround Media
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SiteGround Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 29, 2024
SiteGround Logo
256 SiteGround Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Apr 20, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Not bad for a shared hosting provider."
What do you like best about SiteGround?

I like how their cPanel backend as a connection to "Let's Encrypt" and you can get a free SSL cert for your website.

What do you dislike about SiteGround?

Not a whole of things jump out at me, we are not experiencing any downfalls at the moment.

What problems is SiteGround solving and how is that benefiting you?

Saving money with Let's Encrypt SSL cert generator.

Small Business (50 or fewer emp.)
Feb 18, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great hosting"
What do you like best about SiteGround?

Amazing tech support and performance. You have access to amazing performance tools that other hosting companies won't even list them as paid options.

What do you dislike about SiteGround?

Maybe the price after the first year of usage. It's really expensive when you reach the second year.

What problems is SiteGround solving and how is that benefiting you?

I recommended several of my clients to move to this hosting and now their websites and apps are doing much better.

Small Business (50 or fewer emp.)
Jul 13, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Solid Shared Hosting"
What do you like best about SiteGround?

I have found the customer service to be exceptional, whether from setting up my domain and site to troubleshooting any issues that have come up.

What do you dislike about SiteGround?

A redesign has made it harder to find where you click through to customer support

What problems is SiteGround solving and how is that benefiting you?

Siteground provides me with shared hosting on SSD servers and with shared SSL certs.

Small Business (50 or fewer emp.)
Feb 01, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect host for Wordpress sites!"
What do you like best about SiteGround?

Set up is easy, but the absolute best part is their customer service. Someone is ALWAYS available by phone or chat and they are fast friendly and quite a pleasure to do business with. Ive been with Siteground for 3 years and I have had maybe one instance of downtime that lasted about an hour or so.

What do you dislike about SiteGround?

My bank always flags the transaction when I pay my bill since they are an overseas company.

What problems is SiteGround solving and how is that benefiting you?

I am able to host my full customized woo commerce site via Wordpress here with excellent functionality and up time.

Small Business (50 or fewer emp.)
Jan 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cornerstone of my business: Siteground"
What do you like best about SiteGround?

Siteground is reliable, easy to use, and the support is fantastic. Everything I need help or have a question, their support team is there to answer directly and quickly. I haven't waited longer than 10 minutes to get an answer from them and I think this is phenomenal. The up-time for siteground has been as expected and overall they provide a quality product.

What do you dislike about SiteGround?

Would love to see a staging area (a la WP engine), but other than that I haven't encountered many complaints.

What problems is SiteGround solving and how is that benefiting you?

We host our own websites and client websites on Siteground. I've hosted sites that are heavy in media, corporate business websites, eCommerce, and membership. Each have performed beautifully and the support is great.

Small Business (50 or fewer emp.)
Jan 06, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Affordable and scalable service "
What do you like best about SiteGround?

Clear pricing structure and no constant push for upsells.

What do you dislike about SiteGround?

Thus far I don't have any complaints about them. I suppose their admin interfaces are on the ugly side but that has zero act on performance.

What problems is SiteGround solving and how is that benefiting you?

I needed a more secure solution to provide cpanel hosting for clients once I outgrew shared hosting. My client and testing sites are now stable and safe from one another.

Enterprise (> 1000 emp.)
Sep 05, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Web Host I've Ever Used"
What do you like best about SiteGround?

The list of features and plans is too long to list, but you won't be left unsatisfied. The costs are great, starting at just over $5 a month. They also host hundreds of thousands of websites, so you know they are reliable. Maybe their best quality: the up-time. I've been with them for over a year and not once have I experienced a downtime.

What do you dislike about SiteGround?

I've had a few coding errors pop up for no reason, causing blank screens. With that said, the customer support was incredible and the issue was resolved within an hour or so of opening a ticket. That's really the only issue I've had.

What problems is SiteGround solving and how is that benefiting you?

Getting my website hosted reliably for a cheap price. I'm not only saving money by avoiding some of the bigger hosting companies, but I'm improving efficiency and maintaining a strong presence on the internet all the time with their incredible up-times.

Enterprise (> 1000 emp.)
Apr 10, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent support, excellent hosting"
What do you like best about SiteGround?

Fast and Excellent support! SiteGround support expert always response to support request very quickly. If can't resolve straight away, they will raise the ticket to get higher level support in a very short time.

What do you dislike about SiteGround?

Backups for Cloud Hosting is too short. Currently it is only 7 days backups, not quite enough. Better to have backups like shared hosting, e.g. monthly, daily, + 7 days.

What problems is SiteGround solving and how is that benefiting you?

SiteGround provides fast and excellent support, both hosting and web application.

Small Business (50 or fewer emp.)
Apr 09, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best of the best company in the word :)"
What do you like best about SiteGround?

all they are the best in the word, the service are amazing and super professional with fast customers service,

What do you dislike about SiteGround?

the are 100% professional and don't have any problem with 2yrs with Siteground.

What problems is SiteGround solving and how is that benefiting you?

Yes those people from site ground are the best and professional :)

Small Business (50 or fewer emp.)
Apr 05, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great value, service, support & speed"
What do you like best about SiteGround?

Level 2 tech support is superb (via support ticket). Goes above and beyond to assist. Knowledge senior support resources. Great control panel.

What do you dislike about SiteGround?

Level 1 tech support is poor (the ones I come across via Chat) and does not appear knowledgeable. Very entry level resources that gives candid answers. It didn't use to be like this. In the past Level 1 & 2 were equally excellent.

What problems is SiteGround solving and how is that benefiting you?

provides faster speed for my Magento store compare to other hosting providers. Ability to receive Magento related technical assistance and resources. Where the problem is out of their scope, they will provide me links to helpful articles to point me in the right direction.

Enterprise (> 1000 emp.)
Apr 04, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Siteground is the best!"
What do you like best about SiteGround?

I run a web design company at brainybeaver.com, and my site and all the websites my company has designed are on Siteground. I've used 1&1, GoDaddy, BlueHost, Register.com, and dot five before Siteground and I would never go back. I use exclusively WordPress and they have an incredible price for their value and fantastic 24 support that has gone above and beyond any time I've contacted them. I would change professions before I changed hosts again. Thanks Siteground!

What do you dislike about SiteGround?

I wouldn't change a thing. Hosting was a source of stress before I find siteground.

What problems is SiteGround solving and how is that benefiting you?

I'm not sure what this question means, exactly, but I've encountered a wide range of technical issues on many many sites over the last few years and Siteground had always had my back, fixing things that weren't even related to hosting. My websites are never down, never infected and always fast. Can't praise these guys enough for what they do.

Enterprise (> 1000 emp.)
Aug 25, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"A Great Web Hosting Provider with Awesome Customer Service"
What do you like best about SiteGround?

The customer service provided by Sitegrouund is second to none. They are always helpful and eager to help resolve issues with hosting. They also assisted in transferring the WordPress instance from the old hosting provider to them for no additional cost. The service is reliable, and we have noticed no downtime as per our uptime checker software solution.

What do you dislike about SiteGround?

While the service and the hosting offered are excellent, the cost is higher, especially from the first renewal. Apart from this, the service and the offerings are well built and fulfill the needs where we don't need a dedicated web server hosting.

What problems is SiteGround solving and how is that benefiting you?

Siteground is used for smaller, low-traffic websites. It is easy to set up, especially for websites built using WordPress. Free Wildcard SSL certificate is a nice touch where most of the other hosting providers charge a lot for it.

Small Business (50 or fewer emp.)
Apr 30, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great support"
What do you like best about SiteGround?

I have found the support to be excellent when working on launching a Wordpress site. The hosting is affordable and even offers you a staging environment with the right plan.

What do you dislike about SiteGround?

The UX to find support is well hidden. The FAQ section is good but when you get into account specifics it should be more obvious on where to click to actually begin a support chat.

What problems is SiteGround solving and how is that benefiting you?

Launching and managing Wordpress sites for clients. I have had good uptime and their caching system is good for my basic sites.

Small Business (50 or fewer emp.)
Feb 15, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Site ground is a great product for a great price."
What do you like best about SiteGround?

Siteground is fairly simple to use, and building a website on it is a great experience.

What do you dislike about SiteGround?

I had a cheaper account with them, and ended up having to buy a new account with the mid tier benefits because upgrading the first account would be significantly more expensive. The pricing doesn't make sense for some things.

What problems is SiteGround solving and how is that benefiting you?

Siteground is great because it has allowed me to demonstrate my previous work and gain attention from clients.

Mid Market (51-1000 emp.)
Mar 15, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Quality hosting"
What do you like best about SiteGround?

The price is great. SSL certificate included. The process of purchasing was easy. Good tutorial for getting started. Great reviews from users. Haven't used it quite long enough to know which features are my favorites!

What do you dislike about SiteGround?

The layout of the cpanel/admin is a bit confusing, and clunky. It's not especially intuitive. For instance, when you go to the cpanel, it's super utilitarian, but not necessarily straightforward. I don't care about the visual aspect of the site, but it reminds me of something from the 90s.

What problems is SiteGround solving and how is that benefiting you?

the need for quality hosting with good uptime, customer service, fast servers. I'm using siteground to begin an ecommerce business.

Small Business (50 or fewer emp.)
Jan 30, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Excellent Customer Service and great set of support products"
What do you like best about SiteGround?

I first chose Siteground for our new business on cost but the thing that sets them apart is their customer service. On numerous occasions I've need help and very quickly I've been able to chat with a knowledgeable support persons.

What do you dislike about SiteGround?

As our company grows I'm conscience that there are limits placed on usage - but they represent an excellent choice for 90% of websites

What problems is SiteGround solving and how is that benefiting you?

We need a reliable hosting company for our wordpress site. As we have no professional developers, we found Sitegrounds staging sites an excellent way of developing our site in a 'sandbox' before going live.

Small Business (50 or fewer emp.)
Nov 26, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Prompt response"
What do you like best about SiteGround?

Always online for support and seem to get through quickly

What do you dislike about SiteGround?

V Expensive as a site grows and requires more resources

What problems is SiteGround solving and how is that benefiting you?

Usual Wordpress hosting

Small Business (50 or fewer emp.)
Aug 12, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great hosting platform to set it and forget it."
What do you like best about SiteGround?

Super simple, haven't had to make any adjustments within the platform since setting up other than paying to renew the subscription each year.

What do you dislike about SiteGround?

Lately we've been having problems with the cache not clearing and having to go in manually to clear it in order for changes to our website to show on the user's end.

What problems is SiteGround solving and how is that benefiting you?

Works well for our needs. Our site is quite hefty having over 50 properties listed and each property having multiple photos attached--site ground works great at loading the site quickly.

Enterprise (> 1000 emp.)
Jun 29, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"High quality web service at a good price."
What do you like best about SiteGround?

SiteGround is a web hosting company that offers completely reliable servers and offers free migrations to GrowBig and GoGeek users. SiteGround inspires confidence when pages like WordPress.org and Drupal.org recommend it, offers good plans to new users, the server uses the web with advanced server speed technologies (SSD, HTTP / 2, integrated Cacher, NGINX and more ). It has a customer service team that perfectly fulfills its task. It gives you speed for our web pages no matter how big the scripts or dynamic codes are, SiteGround also offers an easy-to-use control panel with management flexibility and keeps you informed about the performance of your page with a completely updated system.

What do you dislike about SiteGround?

I do not have anything in particular that I do not like about SiteGround, but I have to be a strong person with criticism. Siteground does not offer as many offers to its users unlike other similar applications that offer more advanced services, so its costs are relatively high.

What problems is SiteGround solving and how is that benefiting you?

I like to use SiteGround in my company to store any kind of valuable document about marketing and advertising that is beneficial for our company, SiteGround fulfills its purpose in a clean and very fast way, something that differentiates it from other applications, sometimes I have had some problem, I communicate with the customer service and they have treated me well and resolved my cases. With Siteground you will no longer have problems with Hosting, since they offer you a good service here. It is good to associate it with WordPress to obtain a maximum performance of both.

Small Business (50 or fewer emp.)
Feb 14, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good Web Host"
What do you like best about SiteGround?

Very simple, cheap, and reliable. Tried other options first, but SiteGround is superior.

What do you dislike about SiteGround?

There is not really anything I dislike so far.

What problems is SiteGround solving and how is that benefiting you?

Simple hosting platform for my business website.

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