Omnify Reviews & Product Details

The system is well thought out and would be appropriate for many applications. We use it for a large HOA with several different amenities, and there are few holes. Customer Service was excellent as our rep, Visvanath Ramasubramanian, was very responsive and got back to me quickly when he needed to consult the IT team on my questions.

There are a few limitations that should be considered for the next update. For example, it would be great to email registered individuals regarding their reservations, classes and accounts.

We are opening the pool facility after a year-long shutdown due to COVID-19 and were able to include a liability waiver as well as a short survey on vaccinations.

Omnify made it easier for my class participants and training clients to pay for services, know in advance what classes are available, and know how full a class will be. The technical support is great too!

Had some problems with the auto renew function, but I think it is resolved.

The class schedule function really helps me stay organized.

We researched many different software platforms to help run our business. Originally, we decided on MindBody. It took us two months to learn that platform and at the end of the day, it lacked key features we need to run our business. Thankfully, we found Omnify! We switched from MindBody to Omnify because Omnify offers custom fields. We are a children's cooking school, so we are required to collect certain attendee information EACH TIME at booking such as allergies and medical conditions. Omnify allows us to do this easily. I spent two months learning MindBody which was cumbersome and at the end of the day wouldn't work for our business. I was VERY relieved to find Omnify! It took me one day to understand the software and start building it out for our company. We were up and running in two days! Omnify is VERY easy to use for both technical and non-technical users! Customer service has been rockstar too!

There have been a few technical bugs along the way. At first, the embedded widgets would not pull in class images for mobile users. Within 24 hours, Omnify fixed this issue. There have been a few other minor glitches, but Omnify has been quick to respond and fix usually withing 1-8 days. I love how we can easily export the attendee roster. However, you cannot export the custom fields. So we have to manually look up each attendee to see their allergies and medical conditions (custom fields). When we receive confirmation emails, it would be nice to have an email summary of ALL the fields filled out. Right now, it just shows the Payee name and class/date/time. Would be nice to see the actual attendee and custom field filled out at the time of booking. I have informed Omnify about this request and they said they will add it to their possible software updates.

Omnify allows us to collect important attendee information every time at booking. This is very important for our business and customers! Since a lot of our customers are returning, we have also liked the ability for them to create customer accounts so they can easily register their child for another class with ease.

The interface is easy to use and you can make a visually appealing storefront for your services using their templates and design customizations.

While it has many email and automation functions built it, would be good if they offered more 3rd party integrations.

Can sell services online just like physical products without a complicated setup or ongoing ecommerce management. Clients can choose their service, schedule and pay all in one place.

The ease of set up and use with the backend, very clean and organized.

Would like to see more integrations with other apps down the road.

Booking and service store, with process payments, easily set up and managed in one spot.

Flexibility for setting pricing variables, adaptive to in-person or virtual sessions, aesthetic customer website, customers can create multiple accounts for family members.

Automatic email reminders could be more eye-catching/ customizable. Would be amazing if memberships could be prorated depending on when they start in the month.

Easy way to offer in-person and virtual dance classes in a membership format. My students can easily subscribe to a class and get reminders and I save time and money by managing them all in one platform.

The Omnify team is almost always available via phone to solve any issues we have. The account managers regularly follow up to find out how to better meet our needs.

Some core functions may be lacking but do not affect the overall experience.

Digitalising our class bookings and attendance. We saved the manpower necessary to keep track of these manually.

Omnify is easy to use and has solutions for most requirements.

The service is lacking a few features we'd have liked, but we are working around them. I couldn't find another solution that fit our distinct needs

We needed to get away from a complicated booking platform that was not designed to sell classes. Omnify provides us with a one-stop shop for internal use and external use.

Omnify is easy to use for both our customers and our administrators. Their team also provide good technical support and easily available with a phone call.

Some minor technical errors when customers refresh the pages, but the issue was dealt with quickly after we reflected it to them.

Omnify helped us with minimising administrative work associated with bookings, accepting payments and billings.

easy to create new appointments and services. integrates with my calendar well

I wish we could set fortnightly hours not just weekly.

people booking with me,

Clean, professional looking, easy to use

Can be a little buggy at times when the team releases updates to its platform

Helps us effectively manage our class sizes with minimal effort.

The ability to sign up for a class without having to create a login id.

The whole calendar setup is poorly suited to scheduling classes once a week or twice a month. Filtering bookings is impossible in a maker space where we have individual shops. Several of my co-users and I have experienced 505 errors when trying to access the application.

None, really. We hoped it would, but it did not.

The customer service experience is like none I have ever experienced. This company cares and wants you to succeed. They go over and beyond to help you.

There is nothing to dislike....you will be quite satisfied

Booking for my business and direct links to my website

Quite a comprehensive system for yoga studio management and intuitive.

Customer service is seriously lacking. They didn't turn up to the scheduled onboarding call. We decided not to proceed and submitted a request to unsubscribe on the 5th day of the 7-day trial. They still billed our credit card on the 7th day despite us sending them 3 messages. We still haven't heard back. I would not give this company my credit card details unless you don't need to trial the software.

Yoga studio/class management. Easy administration of class registrations etc.

They solve my problem very quickly, I am very pleased.

not to much at the momment. I will continue using this service.

Schedulling used to take to much time for me, now I'm saving time using this service.