Click2Magic Reviews & Product Details
Click2Magic is a live chat software for website visitors to manage engagement and operations on a single dashboard. Using a centralized platform, also allows staff members to evaluate qualified leads and convert them into potential customers. Key features include tools that let supervisors track visitor behavior, monitor purchasing patterns, understand customer expectations, and deliver critical metrics from within the central system.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
The best thing is its functionality. We have tried few other live chats at our company, but I and my team are very satisfied with Click2Magic. My team can chat with multiple customers without any problem. Canned responses are aligned perfectly, and customers can get 24/7 support
There is nothing to mention about this live chat software.It doesn’t have any
The first thing my staff is able to handle multiple customers, and no one is calling us back, all the queries are being answered in the chat without any delay, as earlier we used to receive many calls in a day from our customers questioning us about my staff availability.