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Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 08, 2025
Box Logo
4,905 Box Reviews
4.2 out of 5
Small Business (50 or fewer emp.)
Sep 11, 2018
 Source
Overall Rating:
5.0
MP
Michael P.
Founder
Share
"Box Review"
What do you like best about Box?

I use box at work and It's excellent for communication.

What do you dislike about Box?

It's frustrating sometimes that it doesn't update in real time and you have several people working on the same document.

What problems is Box solving and how is that benefiting you?

Mostly communication issues. We have dozens of interns who work 8-20 hours a week so we need to be able to communicate between us fluidly.

Enterprise (> 1000 emp.)
Sep 08, 2018
 Source
Overall Rating:
5.0
JR
Jose R.
Programador Web
Share
"Box a cloud storage tool par excellence"
What do you like best about Box?

Box a tool that consists of the storage of data or information in the cloud, which has many benefits at the business level as a personal one, in both aspects it has benefits, since it offers packages for both private users and for companies and is undoubtedly a service that Nowadays it becomes necessary, among what I like the most about Box is that it allows you to share content with all the network of people that is necessary in real time without it being necessary to send information to user by user, information shared through box by the organization or the members of the organization to which we belong can be viewed from any device, either tablets, cell phones or laptops. And one of the most important things in my opinion and what I like most is that it can be viewed online without the need to download the documents, thus streamlining the process, besides that they can be edited from the same tool and finally I like the fact that you can parameterize the content that is uploaded, that is, we can decide if the content is editable, if it is downloadable, among other options.

What do you dislike about Box?

It is well known that nothing is perfect and therefore everything has its disadvantages, it is about Box in my opinion its disadvantages are absolutely minimal and are reduced to that sometimes there can be conflicts when editing any file online and this happens and two or more people are editing it simultaneously, which sometimes falls short with the editing tools but this can be easily solved, downloading the file, editing it and uploading it back to the cloud and the last disadvantage is that in very specific cases some files you can not visualize.

What problems is Box solving and how is that benefiting you?

Box is a tool that at the business level allows us to solve many problems, I particularly use it to maintain contact and keep active with my work team despite not being physically present and thus be able to continue with the projects in progress. It allows me to work in real time and at the same time with my respective working group and allowing us to have a backup in the cloud in case of any emergency of lost documents in the devices in which they are stored. In conclusion Box is a tool that undoubtedly simplifies the work and allows greater communication at the level of sharing data, documents, images, projects, whatever the content we need to share or endorse. It is a tool that facilitates the work, allowing a constant feedback at work level.

Small Business (50 or fewer emp.)
Sep 06, 2018
 Source
Overall Rating:
5.0
SK
Sam K.
Founder
Share
"Great way to share files and product information safely! "
What do you like best about Box?

The safety and security Box brings when sharing files and product information. Easy to use and works across many technologies. I’ve used this a bunch of times to transfer files and I’ve never had issues with it. Easy to send files and easy to download and receive files as well.

What do you dislike about Box?

I don’t have much I’d add to me disliking this program. It’s a really simple format to understand and use. Very user friendly!

What problems is Box solving and how is that benefiting you?

Product sharing, file storage and sharing, content management, communication, organization, online file transferring, multi-site communication.

Small Business (50 or fewer emp.)
Aug 31, 2018
 Source
Overall Rating:
5.0
SS
Salvador S.
Founder
Share
"Cloud Content Management "
What do you like best about Box?

Box is always looking for ways to integrate new functionality and content managements from different sources

What do you dislike about Box?

I would like the mobile experience to be more faster when uploading content

What problems is Box solving and how is that benefiting you?

Sharing files in real time and a great benefit is the functionality of protecting and securing files by fie and not by folder

Enterprise (> 1000 emp.)
Aug 30, 2018
 Source
Overall Rating:
5.0
RO
Ryan O.
Business Development Consultant
Share
"The best solution I have ever used to store documents and collaborate with co-workers"
What do you like best about Box?

I like the fact that I can save something in box and I can access it from any other device. It's much safer than saving things to your computer alone.

What do you dislike about Box?

I don't have any real complaints about box and I haven't used any other solutions like it in the past. I think it's solid.

What problems is Box solving and how is that benefiting you?

We use it to store important documents regarding our campaigns and ideas. We can share access to folders and trust that we won't lose anything. The benefits of not having to worry about disaster recover is great.

Enterprise (> 1000 emp.)
Aug 26, 2018
 Source
Overall Rating:
5.0
RW
Rick W.
Clinical Communications Analyst
Share
"Organized"
What do you like best about Box?

Keeps all the documents neatly organized

What do you dislike about Box?

I have not experienced anything bad. You just have to make sure you give the correct people permission to use the site

What problems is Box solving and how is that benefiting you?

All the information we need is in one area

Mid Market (51-1000 emp.)
Aug 25, 2018
 Source
Overall Rating:
5.0
RM
Rancul Aranda M.
Founder
Share
"Maravilloso heramienta para almacenamiento en la nube"
What do you like best about Box?

La gran capacidad de almacenamiento que nos ofrece. La alta velocidad en le acceso a la información subida a la nube desde su nube. La capacidad de usar en entornos móviles como lo es android e ios La alternativa tener una nube gratis, La seguridad por supuesto y esto es por lo cual la escogí como mi plataforma en la nube.

What do you dislike about Box?

seria su precio ya que ofrece una nube gratis pero un poco limitada pero tengo que admintir que lo vale.

What problems is Box solving and how is that benefiting you?

Se resuelva la problemática de tener que llevar medios para el almacenamiento de archivos , con este software se resuelve.

Small Business (50 or fewer emp.)
Aug 22, 2018
 Source
Overall Rating:
5.0
BG
Beatriz G.
Ingeniera Industrial
Share
"Mejor que la competencia"
What do you like best about Box?

Con solo registrarte te dan 10gb gratis. Si no es suficiente puedes pagar para tener más aún (sobre 10 euros al mes). Si lo utilizas para el trabajo puedes ponerte una tarifa especial para ello.

What do you dislike about Box?

Creo que no es tan común como otros competidores. Lo que complica el hecho de compartir datos en la nube.

What problems is Box solving and how is that benefiting you?

Es muy cómodo el hecho de poder tener la aplicación en el móvil para así tener un acceso inmediato a la información qu necesite

Small Business (50 or fewer emp.)
Aug 21, 2018
 Source
Overall Rating:
5.0
AH
Alan H.
Owner, Ceo, Chief Publisher/Webmaster
Share
"Box- The true OG cloud"
What do you like best about Box?

The browser-based interface is easy to use and is browser-agnostic. There are drag and drop capabilities, batch upload and the file organization is top notch and easy to view and sort. The mobile apps are top notch and just as easy to use. We utilize single-sign on and that is also a godsend for our users as well.

What do you dislike about Box?

Like other cloud providers with the exception of OneDrive (for Business), there is no way to map Box as a drive nor does Box offer a sync client like Google Drive (seems to only be for non-consumers).

What problems is Box solving and how is that benefiting you?

We use Box (or at least my special account) to upload digital albums that we can download and store, with the purpose of sharing said files to a specific staff writer that volunteered or assigned the album. It is far much easier than Google Drive, which we also use, but only for document collaboration and storage since we use GMail.

Enterprise (> 1000 emp.)
Aug 10, 2018
 Source
Overall Rating:
5.0
TM
Tess M.
Sfo Terminal 1 Center, Acjv Document Control Lead (Mlok Consulting, Inc.)
Share
"Approachable Cloud Solution"
What do you like best about Box?

Easy to use and lots of Box Community resources to place varied levels of users with the right education tools.

What do you dislike about Box?

Depends on the account; Business Plus is great for our needs.

What problems is Box solving and how is that benefiting you?

Redundant and time consuming process. Would like to use Box Relay to reduce email for one process.

Enterprise (> 1000 emp.)
Aug 09, 2018
 Source
Overall Rating:
5.0
AS
Atanu K S.
Graduate Research Assistant
Share
"BOX: Very fast and efficient for file management and data storage"
What do you like best about Box?

Simplicity and ease of uses. Fast, responsive and upload speed is good. Easy to share and possible to track file version.

What do you dislike about Box?

Some file types are not possible to view only. Therefore every time I needed to download the file to see the content.

What problems is Box solving and how is that benefiting you?

I have used box for research data storage and sharing among collaborators.

Enterprise (> 1000 emp.)
Aug 09, 2018
 Source
Overall Rating:
5.0
AS
Alexis S.
Coach (Department Manager)
Share
"Easy to use "
What do you like best about Box?

I love Box because it allows me to view files from anywhere with no issues.

What do you dislike about Box?

I do not have any challenges with this product.

What problems is Box solving and how is that benefiting you?

Sometimes Box is not available.

Small Business (50 or fewer emp.)
Aug 03, 2018
 Source
Overall Rating:
5.0
JG
Jon G.
Para Seguros Bilbao
Share
"Muy interesante como herramienta de Almacenamiento en la Nube"
What do you like best about Box?

Estas son las opciones que mas me gustan de esta herramienta: La versión gratuita es muy buena, ya que nunca caduca y el espacio en la versión gratuita es muy grande. La aplicación para el movil funciona perfectamente, tanto en android como en ios. Las aplicaciones para Windows y para macos también funciona muy bien. La facilidad de subir archivos desde cualquier plataforma y hacer copias de seguridad de tus archivos. Gratis es la mejor forma de presentar herramienta.

What do you dislike about Box?

Las siguientes apuntes son los negativos que le veo a esta plataforma. No es del todo gratuita. En algunas ocasiones las aplicaciones tienen algunos fallos. la velocidad de transferencia en algunas ocaciones es algo lenta. Algunas veces he perdido datos sin saber por que.

What problems is Box solving and how is that benefiting you?

La verdad es que tiene muchas posibilidades para que alguien pueda usarla en una empresa. A mi me a Beneficiado a la hora de entregar archivos a personas que no conocen la forma de enviar archivos grandes. Y puede ayudar a cualquiera a poder enviar archivos de gran tamaño a cualquier persona sin necesitas de tener que instalar ninguna herramienta.

Enterprise (> 1000 emp.)
Jul 31, 2018
 Source
Overall Rating:
5.0
MH
Matt H.
Founder
Share
"Box.com has the space you need."
What do you like best about Box?

Box.com has the ability to be an enterprise level solution to your storage needs. Box.com allows for robust security and user management. We use Box for our marketing collateral and collaboration. When used with other channels like Slack and email we get the most benefit. Box has the ability to embed and use a call out or URL to be reached. We don't use this feature much, but it is good to have the option.

What do you dislike about Box?

Box is not as widely integrated as a Dropbox or Onedrive solution. While that is not a showstopper it does take careful consideration of integration concerns.

What problems is Box solving and how is that benefiting you?

Content management and storage. Secure document sharing. Marketing collateral and collaboration. Team content distribution.

Small Business (50 or fewer emp.)
Jul 31, 2018
 Source
Overall Rating:
5.0
KW
Kristina "Shoots" W.
Co Founder/Ops
Share
"Great cloud storage "
What do you like best about Box?

Easy to organize. Has the ability to allow for multiple users or private.

What do you dislike about Box?

I wish they allowed more storage room for the free plan.

What problems is Box solving and how is that benefiting you?

When having multiple customers it's easy to organize & save documents that I can access from anywhere.

Small Business (50 or fewer emp.)
Jul 30, 2018
 Source
Overall Rating:
5.0
DJ
Daren J.
Founder
Share
"Box does a good job managing and holding our of our data."
What do you like best about Box?

I can quickly search old files and access them

What do you dislike about Box?

Sometimes search function is very slow and doesn’t yield the right results

What problems is Box solving and how is that benefiting you?

None

Enterprise (> 1000 emp.)
Jul 30, 2018
 Source
Overall Rating:
5.0
MM
Madison M.
Independent Contractor
Share
"Great storage platforms for multiple media types"
What do you like best about Box?

Box is a great cloud platform to store and share media of different types such as jpeg, audios, word docs, etc. It’s easy to use and well organized.

What do you dislike about Box?

The only downfall to box is that when you are using it via iPhone the authentication system can be “bugged” and you are unable to open the file.

What problems is Box solving and how is that benefiting you?

Box allows documents to be easily shared amongst people and easily accessed from just about any device. You can also save documents directly to your phone or computer. It is a very secure way to file share.

Small Business (50 or fewer emp.)
Jul 30, 2018
 Source
Overall Rating:
5.0
JS
Joel S.
Founder
Share
"Easy to use"
What do you like best about Box?

I really enjoy that box allows for users to update and share documents quickly and easily. This makes doing business easy.

What do you dislike about Box?

I dislike that Box's sync feature takes a while to process. I also think that Box could work on its user interface as sometimes the drag and drop option works other times it doesn't and you must click the upload button.

What problems is Box solving and how is that benefiting you?

Box allows us to file documents and collaborate on projects easily.

Small Business (50 or fewer emp.)
Jul 30, 2018
 Source
Overall Rating:
5.0
ZL
Zackary L.
Barista
Share
"Amazing File Sharing Application"
What do you like best about Box?

I like how easy it is to share my files with my coworkers and how I can preview other files before downloading them. Being able to organize all of our files in different folders helps alot and Box makes that easy.

What do you dislike about Box?

I dislike how it only the owner of the Box can delete things. I also dislike how I can only upload files of 250mb, which means I cant share my videos with my coworkers.I dislike box integration with othersoftware because it can be glitchy at times.

What problems is Box solving and how is that benefiting you?

Box provides our company with a platform to share our files between all of our computers, which previously we had to use email to do. It has benefited us as now we have our files organized and its easy to view.

Enterprise (> 1000 emp.)
Jul 30, 2018
 Source
Overall Rating:
5.0
KB
Katie B.
Founder
Share
"Great way to share files securely"
What do you like best about Box?

I like that it easily lets you comment on each others uploads and very visually shows what document version you are on and who uploaded it.

What do you dislike about Box?

I wish it was a little less sterile in its graphic presentation. It is kind of a colorless UI, but I suppose that is appropriate for a business environment. However, I feel like an option of perhaps being able to color code/flag things would be helpful.

What problems is Box solving and how is that benefiting you?

We are using Box as a way to securely exchange sensitive company information that could not be securely exchanged on a normal email server. It is a great option for companies with external and/or work-from-home employees.