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At a Glance
Overview
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation features that can support lead generation efforts and internal sales processes. Close also makes it easy to communicate with and nurture leads. By providing... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Starter
$29.00
per seat / month
Basic
$69.00
per seat / month
Professional
$99.00
per seat / month
Business
$149.00
per seat / month
Pros and Cons
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
- Excellent support for sales team
- Free trial available for beginners
- Convenient and easy to use sales tracking
- SMS, video, calling, and other channels all in the same place
- Full context overview on every deal
- Not as well-known as some alternatives
- Fewer integrations than some competitors
Reviewer's Segments
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Small Business
71.03%
Mid Market
28.08%
Enterprise
0.89%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
82
- Acquire.io
- ActiveCampaign for Marketing
- Airtable
- AliveChat
- Allegrow
- ApexChat
- Apollo.io
- Appy Pie
- Asana
- Balto
- Bento for Business
- Better Proposals
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- COZYROC
- Calendar
- Calendly
- Campayn
- ChartMogul
- Chat2Desk
- Clappia
- Claritysoft
- Clearbit
- Click2Magic
- ClickSend
- Cloud Elements
- Creatio
- Custify
- Customer.io
- Deskxpand
- Domain.com
- Drift
- Fireflies.ai
- Folderly
- Geckoboard
- Genesis Pro
- GetAccept
- Gmail
- GoTo Connect
- GoToMeeting
- Gong
- Google Calendar
- Google Sheets
- Goolara Symphonie
- HelloSign
- Help Scout
- HubSpot Marketing Hub
- Hunter
- Incrowd Interview
- Instapage
- Integrately
- Intercom
- InvoiceBerry
- Involve.Me
- JangoMail
- Jiminny
- JivoChat
- Jotform
- Jotform Tables
- JustCall
- Kissflow
- Landbot
- LeadFuze
- LeadIQ
- LiveAgent
- Lyne.ai
- MCA Suite
- Mailture
- MeisterTask
- MyOwnConference
- Network Solutions
- Nextiva
- Ninja Outreach
- OpenPhone
- Overloop
- Parallels Desktop For Mac
- Personio
- Pinpointe On-Demand
- Podium
- Postmark
- Process Street
- Provide Support Live Chat
- QuickBooks Desktop Pro
- QuickBooks Desktop for Mac
- QuotaPath
- Reply
- Rewind AI
- Ring Central
- RingCentral MVP
- Shift4Shop
- Shopify
- Signable
- Skuid
- Smith.ai Live Website Chat
- SupportBee
- SurveySparrow
- Textdrip
- Tidio
- Trello
- Typeform
- UENI
- Unbounce
- UpLead
- Userlike
- Wingman
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho Bookings
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho Marketing Automation
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoom
- ZoomInfo
Total integrations:
47
- Acquire.io
- ActiveCampaign for Marketing
- Airtable
- AliveChat
- Allegrow
- ApexChat
- Apollo.io
- Appy Pie
- Asana
- Balto
- Bento for Business
- Better Proposals
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- COZYROC
- Calendar
- Calendly
- Campayn
- ChartMogul
- Chat2Desk
- Clappia
- Claritysoft
- Clearbit
- Click2Magic
- ClickSend
- Cloud Elements
- Creatio
- Custify
- Customer.io
- Deskxpand
- Domain.com
- Drift
- Fireflies.ai
- Folderly
- Geckoboard
- Genesis Pro
- GetAccept
- Gmail
- GoTo Connect
- GoToMeeting
- Gong
- Google Calendar
- Google Sheets
- Goolara Symphonie
- HelloSign
- Help Scout
- HubSpot Marketing Hub
- Hunter
- Incrowd Interview
- Instapage
- Integrately
- Intercom
- InvoiceBerry
- Involve.Me
- JangoMail
- Jiminny
- JivoChat
- Jotform
- Jotform Tables
- JustCall
- Kissflow
- Landbot
- LeadFuze
- LeadIQ
- LiveAgent
- Lyne.ai
- MCA Suite
- Mailture
- MeisterTask
- MyOwnConference
- Network Solutions
- Nextiva
- Ninja Outreach
- OpenPhone
- Overloop
- Parallels Desktop For Mac
- Personio
- Pinpointe On-Demand
- Podium
- Postmark
- Process Street
- Provide Support Live Chat
- QuickBooks Desktop Pro
- QuickBooks Desktop for Mac
- QuotaPath
- Reply
- Rewind AI
- Ring Central
- RingCentral MVP
- Shift4Shop
- Shopify
- Signable
- Skuid
- Smith.ai Live Website Chat
- SupportBee
- SurveySparrow
- Textdrip
- Tidio
- Trello
- Typeform
- UENI
- Unbounce
- UpLead
- Userlike
- Wingman
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho Bookings
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho Marketing Automation
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoom
- ZoomInfo
Top Alternatives
Categories
Common categories include: CRM Software and Email Tracking Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Elastic Inc.
- Located in San Francisco, CA, United States
- Founded in 2013
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