LiveChat vs Intercom

Take a look at how LiveChat and Intercom stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveChat scores 4.5 out of 5 from 747 reviews, while Intercom has been rated 4.5 out of 5 from 2927 reviews.
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LiveChat Logo

LiveChat

10% off first payment + 30 day trial
4.5
(747)
Intercom Logo

Intercom

4.5
(2,927)
At a Glance
LiveChat Logo
LiveChat
Starting at:
$24.00/month
Intercom Logo
Intercom
Starting at:
$74.00/month
Overview
LiveChat Logo
LiveChat
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveChat
View 6 images
LiveChat Screenshots
Intercom Logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
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Pricing
LiveChat Logo
LiveChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
See all pricing
Intercom Logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
Reviewer's Segments
LiveChat Logo
LiveChat
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Intercom Logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
LiveChat Logo
LiveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Intercom Logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LiveChat Logo
LiveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Intercom Logo
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LiveChat Logo
LiveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Intercom Logo
Intercom
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
LiveChat Logo
LiveChat
Total integrations: 20
  • 1CRM
  • Amplitude Analytics
  • AppSumo
  • Automate.io
  • BRYTER
  • Baremetrics
  • Benchmark Email
  • Bubble
  • Cakemail
  • ChatBot
  • Clearbit
  • Close
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Creatio
  • Dialpad Talk
  • Dropbox Business
  • Duda
  • EngageBay
  • Enonic
  • Flowrite
  • Framer
  • GUDSHO Video
  • Ghost
  • GitHub
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • GoToWebinar
  • Godaddy Hosting
  • Google Forms
  • Grasshopper
  • Help.com
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Jimdo
  • Jira Core
  • Landbot
  • Litmus
  • Livestorm
  • Mailercloud
  • Mailmodo
  • Managed Server Hosting
  • Microsoft Teams
  • Omnisend
  • Outgrow
  • Overloop
  • PartnerStack
  • Pinecone
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Segment
  • Shift4Shop
  • Shuffle
  • Site123
  • Sitecore Experience Manager
  • SmartSuite
  • Softr
  • Streak
  • Stripe
  • SupportBee
  • Supportbench
  • TeamViewer
  • Time Doctor
  • Ucraft
  • Viewabo
  • WebWave
  • WhatsApp Business
  • Wistia
  • Wix
  • Wrike
  • Zendesk Chat
  • Zowie
  • folk
  • tawk.to
Intercom Logo
Intercom
Total integrations: 66
  • 1CRM
  • Amplitude Analytics
  • AppSumo
  • Automate.io
  • BRYTER
  • Baremetrics
  • Benchmark Email
  • Bubble
  • Cakemail
  • ChatBot
  • Clearbit
  • Close
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Creatio
  • Dialpad Talk
  • Dropbox Business
  • Duda
  • EngageBay
  • Enonic
  • Flowrite
  • Framer
  • GUDSHO Video
  • Ghost
  • GitHub
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • GoToWebinar
  • Godaddy Hosting
  • Google Forms
  • Grasshopper
  • Help.com
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Jimdo
  • Jira Core
  • Landbot
  • Litmus
  • Livestorm
  • Mailercloud
  • Mailmodo
  • Managed Server Hosting
  • Microsoft Teams
  • Omnisend
  • Outgrow
  • Overloop
  • PartnerStack
  • Pinecone
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Segment
  • Shift4Shop
  • Shuffle
  • Site123
  • Sitecore Experience Manager
  • SmartSuite
  • Softr
  • Streak
  • Stripe
  • SupportBee
  • Supportbench
  • TeamViewer
  • Time Doctor
  • Ucraft
  • Viewabo
  • WebWave
  • WhatsApp Business
  • Wistia
  • Wix
  • Wrike
  • Zendesk Chat
  • Zowie
  • folk
  • tawk.to
Top Alternatives
LiveChat Logo
LiveChat
See all alternatives
Intercom Logo
Intercom
See all alternatives
Company Details
LiveChat Logo
LiveChat
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002
Intercom Logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011