LiveChat vs Chatter

Take a look at how LiveChat and Chatter stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveChat scores 4.5 out of 5 from 747 reviews, while Chatter has been rated 4.1 out of 5 from 942 reviews.
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LiveChat Logo

LiveChat

10% off first payment + 30 day trial
4.5
(747)
Chatter Logo

Chatter

4.1
(942)
At a Glance
LiveChat Logo
LiveChat
Starting at:
$24.00/month
Chatter Logo
Chatter
Starting at:
$15.00/month
Overview
LiveChat Logo
LiveChat
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveChat
View 6 images
LiveChat Screenshots
Chatter Logo
Chatter
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chatter
View 5 images
Chatter Screenshots
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Pricing
LiveChat Logo
LiveChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
See all pricing
Chatter Logo
Chatter
Free trial available
Free plan available
Billing type Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
See all pricing
Reviewer's Segments
LiveChat Logo
LiveChat
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Chatter Logo
Chatter
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Deployment
LiveChat Logo
LiveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Chatter Logo
Chatter
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LiveChat Logo
LiveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Chatter Logo
Chatter
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LiveChat Logo
LiveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chatter Logo
Chatter
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
LiveChat Logo
LiveChat
Total integrations: 20
  • 1CRM
  • AgilePoint NX
  • Benchmark Email
  • Clearbit
  • Cyclr
  • Dropbox Business
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Grasshopper
  • Intuit Mailchimp
  • Jimdo
  • Jira
  • Omnisend
  • Pinecone
  • Salesforce Sales Cloud
  • Shift4Shop
  • Site123
  • TeamViewer
  • Ucraft
  • WebWave
  • WhatsApp Business
  • Wix
  • Zapier
  • Zowie
Chatter Logo
Chatter
Total integrations: 5
  • 1CRM
  • AgilePoint NX
  • Benchmark Email
  • Clearbit
  • Cyclr
  • Dropbox Business
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Grasshopper
  • Intuit Mailchimp
  • Jimdo
  • Jira
  • Omnisend
  • Pinecone
  • Salesforce Sales Cloud
  • Shift4Shop
  • Site123
  • TeamViewer
  • Ucraft
  • WebWave
  • WhatsApp Business
  • Wix
  • Zapier
  • Zowie
Top Alternatives
LiveChat Logo
LiveChat
See all alternatives
Chatter Logo
Chatter
See all alternatives
Company Details
LiveChat Logo
LiveChat
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002
Chatter Logo
Chatter
  • By Salesforce
  • Located in San Francisco, California
  • Founded in 1999