WooCommerce is the top choice for eCommerce businesses on WordPress. While it’s not a standalone site builder, it works seamlessly with the WordPress environment which makes it easy to use and simple, even for beginners. Anyone familiar with WordPress will find WooCommerce a great tool as they attempt to build out their site. WooCommerce works well with add-ons and integrations, with tools that include email marketing, social media selling, and one-click upsells. It does require basic coding know-how and developer insight as you scale the site, but learning the ins and outs of the platform ultimately makes management of the site so much simpler.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
WooCommerce is easy to use for new members.
Sometimes it is hard to find the right plugin to do what we want.
We use WooCommerce as our shopping platform on our website.
That I am able to integrate different API tools to Woocommerce and link different online platforms via WooCommerce. The many plugins that allow for tracking are useful as well.
Sometimes abit too technical and the resulting load on the server causes the website to lag. Troubleshooting is also a little tough as it may be hard to pinpoint the exact causes.
Linking multiple online platforms together via WooCommerce to set up automated process flows
WooCentral is an open sourced fully customizable plugin that makes running an online store very affordable. No monthly fees and unlimited upgrades when available is a win-win.
Sometimes unstable, layout not as polished as some of the other services out there like SquareSpace or Shopify.
WooCentral makes running an online store easy and saves you lots of money. Because the plugin is free and open source, you are essentially just using the resources of your hosting provider instead of paying another company an arm & a leg to run an online store.
I like that it allows me to sell on my own site without paying listing or transaction fees beyond what the payment processors charge me. I like that it offers different kinds of products that I can sell. It creates pretty nice looking product pages.
I hate the product import feature. I may as well be starting from scratch. I was so excited when I saw I could bring my products over from Etsy but it never imports details the way it says it will. My images never get added. I end up having to spend hours editing what gets brought over. This could be a huge feature and selling point for them if it only worked the way it says it does.
The main reason I use it is to sell in my website so I don’t have to pay hogh Etsy fees.
I used it for Adding features to my site that I would’ve had to pay someone way more to generate the code/features that I wanted to add onto our previous website.
Perhaps it would be nice for a higher upfront fee and no more fees to use the features. Instead of monthly or yearly?
Adding features to my websites to enable me to offer subscriptions and other features seamlessly and professionally.
I love how easy it is to stay connected with my members of my group and to have their membership fees taken care of easily
It's a bit confusing for a beginner. After some trial & error, I figured it out. There are still some features I haven't figured out.
I am able to easily have a membership subscription service and stay connected with my members.
It's easy to find and implement plugin add ons. Because there are always new ones in development, adapting your website and payment process is easy.
You need to have an understanding of WordPress first, which can be a steep learning curve.
Easy pipeline for customers to buy products.
WooCommernce integrates nicely with WordPress and helps me get a new project up and running. Inventroy management on my e-commernce site is easy.
Missing competitive features when compared to Shopify. The plugin is dependent on wordpress, which may prevent me from using it in the future.
Managing my e-commerce store. Benefits include an easy review of all the sales that i've made mixed with the tools that allow me to edit my wordpress site as well.
The one click install into your existing WordPress website with tons of integrations of payment gateways and free themes and shipping providers help me set up my e-commerce stores easily without any technical knowledge
Nothing as such, have not found any problem with woocommerce till now
Handling my personal ecommerce store with woocommerce
Integrate with Wordpress website theme and easy to install
to many ad-dons to make customer happy.
We change the registration process at the school to online with recurrent payment.
I like how customizable WooCommerce can be. It is great because I don't have to pay a monthly fee like some other services.
It can be difficult to get it to look exactly how I want it to look. I am not a coder so it can be time consuming to do it myself.
WooCommerce allows me to have a presence on my personal website so I don't have to rely on a marketplace that takes comission.
the 'almost' plug and play kind of setup was very comforting to find out, I thought it would be more challenging to set up a site but it was a good felling when i was ready add products to the store just after a few minutes
The challenge presented when I needed to import a large amount of product to the store, woocommerce will reject everything if it find one column or data not been compatible, the documentation seems to be outdated when you start looking for solutions.
I am lowering the starting cost comparing to the likes of shopify. when I am building a new store without knowing if it's gonna work.
The plugin is customizable so that we can add whatever features we wanted to our ecommerce site.
We are on a shared server so the more that we add, the slower the site becomes.
WooCommerce has allowed us to have an affordable e-commerce platform for our business.
WooCommerce has been a consistent tool for our business.
I haven’t used any other platforms besides WooCommerce so I have nothing to compare it to. It does the job and I haven’t had any issues with it.
Our customers are able to purchase products off our website easily.
The API integration and convenience of using this for m wordpress site
the multiple steps it takes to integrate API
Merchant purchases
WooCommerce is relatively simple and user-friendly.
WooCommerce has not allowed me to make my ecommerce site as stylish as other softwares like Squarespace.
We were originally using Shopify, but it charged 3% for each transaction. WooCommerce helps us save on fees.
The ease of accepting online product orders from my customers
Inability to process product returns back to the customer credit card
Ability to take online orders
Woo Commerce, in being a very flexible platform, has cemented its place in the market through its easy-to-implement integration with other third party technology. It provides a strong scaffolding upon which a multitude of payment gateways, shipping suites, drop-shipping providers, and crm can be installed to create a web store that serves the unique needs of the client. Perhaps most importantly, it is simple to remove or replace one aspect of the shop without breaking the whole site.
Their reporting leaves a lot to be desired. One can only view the top 5 best selling items for sales stats and the rest are lost. The report csv export doesn't compile all sales data but just the data of the related screen, i.e.: only sales by category. Getting one report with all data (sales tax, day per day sales,
WooCommerce allows us to sell both products that we manufacture on-site and products whose manufacture we outsource seamlessly behind one user interface without much upkeep on our end required. Our company will review analytics only on a quarterly basis, our priority being to focus on the manufacturing and quality of our product. Woo Commerce has helped us to set up a system that requires minimal monitoring and allows us to focus on what's important to us.
I have used WooCommerce Extensively with my POS system to provide the best solution for my online retail needs. It is affordable, and easy to set up. It is also easy to change based on branding or seasons. I would definitely recommend!
It is pretty basic, and it was not the easiest to get started. Also my POS was not natively integrated, so that caused a couple of issues. Ironing them out was expensive, but now things are fine.
Completely solved my lack of an eCommerce platform. I went from a small town provider of goods that felt like the internet was too scary, to being able to provide support and good to people all over!
How complete and professional the store is and how easy it is to set up
Difficulty in organizing products and add categories
We have been able to expand the sale of our products more easily