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Lavender
Streamline Your Workflow
4.9
(58)
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Lavender Reviews & Product Details

Lavender Overview
What is Lavender?

Lavender is a software for businesses of all sizes that allows companies to streamline their production processes and improve efficiency. It is designed to be user-friendly and intuitive, making it easy for employees to navigate and use. Some of the features that make Lavender great include its ability to automate repetitive tasks, its real-time tracking and reporting capabilities, and its ability to integrate with other software and tools.

Company Lavender AI, Inc.
Year founded 2019
Company size 11-50 employees
Headquarters San Francisco, CA, United States
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Lavender Product Details
Capabilities
AI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 04, 2024
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58 Lavender Reviews
4.9 out of 5
Mid Market (51-1000 emp.)
Sep 17, 2022
 Source
Overall Rating:
4.5
JJ
James J.
Account Development Manager
Share
"Making an impact in less time."
What do you like best about Lavender?

I love the immediate feedback I get on all of my emails. It gives specifics of what to improve, suggestions on how to improve, and even shows what it will look like on mobile devices. It also integrates well with Salesforce, SalesLoft, and other tools.

What do you dislike about Lavender?

Sometimes the long sentence suggestions are silly, and don't actually raise the score of an email. This seems really common with other AI tools as well.

What problems is Lavender solving and how is that benefiting you?

Because of my vertical, I take far too much time customizing my emails. I have a tendency to get carried away. Lavender give me immediate feedback and reminds me to tap the breaks.

Small Business (50 or fewer emp.)
Oct 30, 2023
 Source
Overall Rating:
4.0
JG
Jason G.
Founder
Share
"Lavender - A Light Yet Impactful Tool"
What do you like best about Lavender?

Ease of use and impact. Ease of Use: The UI (in this case, G-Suite) is simple, intuitive and powerful. A seller can easily type an email from scratch and receive feedback on how to improve the likelihood of their email getting read; sellers can also see a mobile phone view,m which shows exactly how their email will appear on mobile devices and mobile preview. Also, there is a feature that leverages AI to write an email for you or take an email and reword it for you to make it stronger. All of this is fairly seemlessly integrated into the interface and is easy to understand, use, and leverage. Impact: By using the Lavender dashboard, an admin (for instance a sales leader) can track the impact of their team's emails - score, effectiveness, engagement, opportunities for improvement, etc. Viewing results as a whole team or drilling down to invidifual sellers is powerful for both assessment and coaching.

What do you dislike about Lavender?

Even though the UI is intuitive and simple to use, it sometimes glitches - sometimes the icons are not easily clickable, disapear, or don't function some of the time (at least in G-Suite).

What problems is Lavender solving and how is that benefiting you?

In this day and age when everyone is bombarded with emails from 1,000s of vendors, we are aiming to solve the problem of emails not being read or not reaching the inbox. Lavender is helping our team craft emails that are direct, to the point, and brief which has increased our open and response rates.

Mid Market (51-1000 emp.)
Dec 18, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for sales outbound"
What do you like best about Lavender?

The email grading is top tier, especially post AI addition. Every sales rep should be utilizing a solution like Lavender to up their outbound game

What do you dislike about Lavender?

Nothing at the moment, I am super happy with the experience so far

What problems is Lavender solving and how is that benefiting you?

Inefficiencies of tailoring personalization in cold emails, centralizing all relevant information I need to land in the inbox

Small Business (50 or fewer emp.)
Dec 11, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A must"
What do you like best about Lavender?

I love that you can use it to create easier to read emails and it helps break down your message so the likelyhood of someone reading it is higher.

What do you dislike about Lavender?

I have not found anything I dislike so far.

What problems is Lavender solving and how is that benefiting you?

It helps the overstimulation of words in emails and it helps me find ways to get my message across.

Small Business (50 or fewer emp.)
Oct 30, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Couldnt do my job without it."
What do you like best about Lavender?

Ability to quickly identify where I'm going wrong with my emails. Also their support team is great.

What do you dislike about Lavender?

the dashboard takes a little getting used to.

What problems is Lavender solving and how is that benefiting you?

Helping ensure I'm keeping my emails consistent & short. Suggesting copy to help get the message across.

Mid Market (51-1000 emp.)
Jan 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Essential Platform for Anyone in Sales"
What do you like best about Lavender?

Lavender is so helpful for cutting down how long my emails are and making them more concise. It lets me know when words I'm using are too big and gives me good alternatives. It's also great to see how long the reading time of my emails are because we all know ppl have short attention spans! The personalization is also really helpful and easy and fun to play around with.

What do you dislike about Lavender?

Wish it let me edit directly in Gmail vs having it pop up in another tab and having to copy and paste

What problems is Lavender solving and how is that benefiting you?

Helping me personalize emails at scale and get better open and reply rates

Small Business (50 or fewer emp.)
May 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"24/7 email coach"
What do you like best about Lavender?

Unlike any other writing assistant. I love how easy it is to get immediate feedback on emails. Favorite feature hands down is the live coaching-- I can see right away what to change without having to think. My open and response rates improved right after downloading the plugin! Added bonus-- seeing your insights. I'm always aiming to get an A-grade email, and it's interesting to see my improvement over time.

What do you dislike about Lavender?

No dislikes here. The only thing is I wish I could use it on mobile! It'd be super helpful for emailing on the go. Also wish I could save templates and see the effectiveness of each. But other than that... this is hands down one of my favorite tools in the stack.

What problems is Lavender solving and how is that benefiting you?

I'm an SDR, and this really helps with cold emails. Many other tools out there just help with grammar. Lavender helps with grammar AND effectiveness of your outreach. Sure, you can have a manager or team member look over your emails... but that takes up quite a bit of time. Lavenders a real time, 24/7 sales email coach.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to Use, Apply Consistent Best Practices Across Sales Team"
What do you like best about Lavender?

Easy to use, and the email coaching functionality. It does a great job at reviewing email quality and guides user on how to optimize for high reply rate.

What do you dislike about Lavender?

Nothing to add here.. Liked it a lot - simple tool

What problems is Lavender solving and how is that benefiting you?

Ensuring emails are written in a way that would have a higher probability of getting replies - especially for outbound cold emails. Easy way to ensure all sales reps apply best practices.. simple.

Small Business (50 or fewer emp.)
May 25, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great tool to help me with my Email outreach"
What do you like best about Lavender?

It cuts time, I simply launch the lavender extension, and it tells me where improvements can be made in my overall email. Hence I trim it accordingly, which has resulted in better responses.

What do you dislike about Lavender?

Sometimes the score that lavender gives is not relevant also a lot of times i write simple email but then also it tells me to write it in simpler language that causes some trouble.

What problems is Lavender solving and how is that benefiting you?

Helping write emails faster and pointing out better ways to write it or telling suggestions how you can better frame it to get a better open and reply rate to your emails.

Mid Market (51-1000 emp.)
May 03, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Sendoso - Lavender review"
What do you like best about Lavender?

Lavender has been an essential tool that enables SDRs to write simple and concise emails!

What do you dislike about Lavender?

No complaints with Lavender. Been a great tool for us!

What problems is Lavender solving and how is that benefiting you?

Lavender gives great writing assistance to SDRs who are just beginning in their sales careers. It allows them to see in real time what the prospect will see and can help minimize email fluff!

Small Business (50 or fewer emp.)
Oct 20, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Lavender creates SIMPLE and effective contact"
What do you like best about Lavender?

Gets you to think about keeping your contact short and concise and simple

What do you dislike about Lavender?

sometimes it doesn't tell you enough about what you're doing or not doing right

What problems is Lavender solving and how is that benefiting you?

getting more opens, getting more communication from cold/warm leads

Mid Market (51-1000 emp.)
Mar 30, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Super nice to have"
What do you like best about Lavender?

The coaching itself is really awesome. Rare you find a product that teaches you while you use it. The product is excellent. The educational content and lessons the team posts on social are infinitely more valuable, though. Any team struggling to book meetings or get replies on email should really consider onboarding this tool across the board. It's a game changer when it comes to reply rates and starting meaningful conversations with prospects.

What do you dislike about Lavender?

For a PLG product, it's priced too high. I understand charging businesses a premium for the analytics, but asking an SDR to pay that much per month these days is pretty hard. At a time when people are debating whether or not they can afford groceries or rent, a tool that supposedly helps them hit their number and make more money is just out of reach for some folks who could really benefit. $11-15 a month would make more sense for a lot of your target audience and probably reduce the barrier to entry. Additionally, sometimes the tool is a waste of time. I could spend 20 minutes writing one email. It encourages tinkering. After about 9 months of using it, I could see the ability to get rid of it altogether since I understood the core concepts of the writing.

What problems is Lavender solving and how is that benefiting you?

Helping me write better emails. Helping mre shorten the emails we already have written. Helping me create my own sequences that get positive replies from my prospects.

Small Business (50 or fewer emp.)
Oct 31, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Solid tool to help you write better emails"
What do you like best about Lavender?

Lavender does a pretty good job of cramming a lot of functionality into a small chrome extension. It's very helpful to get feedback (based on best practices) on your emails in real time. The personalization assistant is also great for quickly personalizing prospect emails. Being able to use Lavender in your SEP (Outreach or Salesloft) is also very nice to have.

What do you dislike about Lavender?

I had a billing issue, contacted support and still haven't heard back in almost a week. They need to work out some kinks in their AI, as some of the feedback is off-base.

What problems is Lavender solving and how is that benefiting you?

Lavender makes it easy to write better emails that follow current best practices. It's also much faster to personalize emails using their personalization assistant.