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Hostwinds
Reliable Cloud Hosting Solutions
4.9
(438)
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Hostwinds Reviews & Product Details

Hostwinds Overview
What is Hostwinds?

Hostwinds VPS is an unmanaged virtual private server hosting platform for system administrators, developers, and IT businesses to host, customize and manage Linux and Windows servers. Hostwinds provides a Cloud Control Portal that lets clients perform tasks, set up firewall requirements, maintain snapshot backups, and more. It also provides real-time monitoring services that can detect incoming traffic threats.

Company Hostwinds LLC
Year founded 2010
Company size 51-200 employees
Headquarters Seattle, Washington, United States
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Hostwinds Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Windows, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Hostwinds Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 05, 2024
Hostwinds Logo
438 Hostwinds Reviews
4.9 out of 5
Small Business (50 or fewer emp.)
Sep 12, 2017
 Source
Overall Rating:
4.0
BT
Bedirhan T.
Project Engineer
Share
"Quality hosting for OpenCart application."
What do you like best about Hostwinds?

You know OpenCart is a progressive web application which Hostwinds provides in a quality manner for their customers and I have decided to try it. Well I want to say it is great. It is user-friendly and makes running of the e-commerce projects quality. OpenCart application gives many positive things to their users like it increases user engagement on the store and it increases the store revenue due to user engagement. It is completely responsive on all the platforms and looks and feels like a native application and many more. All works perfectly well on Hostwinds servers which are well-balanced and cost not much.

What do you dislike about Hostwinds?

I would like to have quicker technicians, I mean they answer me within 1-2 minutes. It is my dream to get answer immediately and I think it is a dream of many other web masters to chat with a technician online.

What problems is Hostwinds solving and how is that benefiting you?

Hostwinds helps me much to run e-stores successfully using an OpenCart application. I get good revenue having a deal with this company and it makes them attractive for a lot of webmasters all over the IT world. It is rather hard to find a decent and respectable company which takes a good care of all their customers. So hosting e-commerce projects with them is a sound idea and it is a profitable business. they make your hosting life easier in many ways. And I appreciate it and thankful to them.

Small Business (50 or fewer emp.)
Jun 19, 2017
 Source
Overall Rating:
4.0
HJ
Hieronim J.
System Administrator
Share
"Wow, I must say they are good!"
What do you like best about Hostwinds?

I host PhpCollab based web site. I like Hostwinds.com ssd host because it provides really fast ssd hosting services. Uptime and support have been excellent! They actually answer their emails, and within a few minutes. Great support. It's the best. You can enter a service request in and most of the time it will be answered within minutes. They use Litespeed server, their ssd hosting is fast. I'm also satisfied with then completely useful easy-to-use cPanel.

What do you dislike about Hostwinds?

Hostwinds ssd hosting is a little expensive in comparison with other hosting sellers, but it is very very difficult to find elsewhere such a support service. For me it is the principal aggregate value.

What problems is Hostwinds solving and how is that benefiting you?

The techs contact me checking to see if I have any issues just to be on the safe side. They are really the most friendly hosting provider I have ever worked with. Very prompt and thorough. I can't imagine being happier with a hosting service.

Small Business (50 or fewer emp.)
Jun 14, 2017
 Source
Overall Rating:
4.0
MU
Martina U.
Spezialist Für Arbeitgeber Arbeitnehmerbeziehungen
Share
" Danke hostwinds.com!"
What do you like best about Hostwinds?

Good service. Fast site uploading and downloading. Fast page load in Germany Wilhelmsdorf. Uptime has been 100%. Credit card payment.

What do you dislike about Hostwinds?

No German speaking person in support. Prices in US dollars.

What problems is Hostwinds solving and how is that benefiting you?

I was searching for database management tools. Webhostingtalk.com was the forum where I seen the offer from Hostwinds. I asked if they can host WebCollab and if they could help me to install that. Hostwinds said they have Softaculos (like a scripts collection) so I will be able to use them with no problem. Later I discovered that they have prices in US dollars. Here in Germany we used to have prices in Euro so I had to re-calculate costs on my own to discover rel price in Euro. That is not really good. After order they put my account on hold and I received ticket said I had to verify identity. So I did that for them. Next I discovered they do not have German speaking people in support. English is not my native language .But these are details. I ordered them for good service and I have that good service and my web script just work perfect ideal.

Small Business (50 or fewer emp.)
Jun 01, 2017
 Source
Overall Rating:
4.0
TG
Tomas G.
Shopping Assistance
Share
"It works for Zen Cart application. Perfect "
What do you like best about Hostwinds?

Uptime. First of all I have never found my web hosting account and site down. Plus when I run test at uptrends I always have only "green marks". I think that is quite important for such kind of web sites I have. Payment options. The fact I can pay via bitcoin encourages me. Not every company can accpet Bitcoin as payment option. But they do and that is really great as for me.

What do you dislike about Hostwinds?

Requests solving. I mean when I need their help I have to write them and then immediately I got response that they now aware of my problem and looking into it. But real problem solving takes 20 mins up to 40 mins. I do not know though how does it work in other companies. No phone support. So far they have live chat only.

What problems is Hostwinds solving and how is that benefiting you?

They are service provider and at some extend I can call them business partner, but really they are service provider for me and I'm satisfied with them and their services.

Small Business (50 or fewer emp.)
May 03, 2018
 Source
Overall Rating:
3.5
DP
Dana P.
Information Technology Manager
Share
"Being their customer is a bless for me, overall!!! "
What do you like best about Hostwinds?

Overall it is really a bless for me to host my site with them because of their unmatched and quality services which contain many useful resources to succeed in the IT industry. Hostwinds is a really good hosting company for anyone who is thinking about starting a website or if you have a website and want to transfer Your Site to this one. They make it (I mean your website transfer to them) for you for free and in a quality way. And unlimited domains sound really good for me.

What do you dislike about Hostwinds?

You know their load speed is a bit slow for me but it happens from time to time, not often. And I would like to have their services cheaper. But they know their work well!

What problems is Hostwinds solving and how is that benefiting you?

One con to Hostwinds , however, is that the CPanel is a little different from other hosting sites. Overall, Hostwinds is a good hosting company that has serviced which are able to satisfy the demands of many discriminating webmasters all over the IT world.

Small Business (50 or fewer emp.)
Mar 30, 2018
 Source
Overall Rating:
3.5
OO
Oliver O.
Senior Accountant
Share
"Hostwinds ssd hosting is good one"
What do you like best about Hostwinds?

I am not aware of any unexpected downtime as all their upgrades are done with plenty of advance notice. The chat help is fantastic and I have been very impressed with how quickly they have responded & helped. Their uptime is very good. Hostwinds control panels are easy to use and intuitive, as is their account and billing interface. As a result i will be using this company!

What do you dislike about Hostwinds?

There were some problems with speed, it was a bit low, but it lasted not so long. All in all, now it is good.

What problems is Hostwinds solving and how is that benefiting you?

Good assistance with migrating files from my old web host (what a help that was!) I was amazed at how fast their technical people reply to emails. And they're very helpful.

Small Business (50 or fewer emp.)
Jul 05, 2017
 Source
Overall Rating:
3.5
MY
Mary Y.
Sales Manager
Share
"Thanks guys, keep up the good work!"
What do you like best about Hostwinds?

I have used a number of hosting companies over the years, but nothing can beat Hostwinds. Not only are they great value for money, but they also have a really helpful customer service team, fast US based servers and a great one-click Wordpress installation. Everything I need! Yeah, their ssd litespeed hosting is very fast - I like it!

What do you dislike about Hostwinds?

Sometimes it took over 2 hours for them to solve the issues I experience from time to time.

What problems is Hostwinds solving and how is that benefiting you?

Time and time again the superb support staff at hostwinds have gone out of their way to help with issues I have normally created myself. All hosting providers will have issues from time to time, but it is how they deal with those issues that matters and yet again this is where hostwinds show why they are loved by their customers.

Mid Market (51-1000 emp.)
Jan 06, 2023
 Source
Overall Rating:
2.0
Jorge P. avatar
Jorge P.
Financial Planning Manager
Share
"My website hosted on hostwinds loads very slowly"
What do you like best about Hostwinds?

They give you a dedicated IP, unlimited email accounts, and SSL certificate on shared hosting.

What do you dislike about Hostwinds?

The speed of loading a website, I have a website with another webhosting supplier, and my website hosted in hostwinds is slower than my other hosted with another supplier.

What problems is Hostwinds solving and how is that benefiting you?

fixed IP included in shared hosting is a great deal

Small Business (50 or fewer emp.)
Oct 04, 2020
 Source
Overall Rating:
2.0
SH
Sue H.
Digital Creator
Share
"Budget Friendly"
What do you like best about Hostwinds?

The C Panel is perfect, the basic package I purchased came with unlimited bandwidth, email accounts, storage, and a private DNS address.

What do you dislike about Hostwinds?

The basic package I purchased did not include a SSL certificate. It takes 60 days to transfer a domain over to them.

What problems is Hostwinds solving and how is that benefiting you?

I can't say that I am solving any problems or realized any benefits with Hostwinds.

Small Business (50 or fewer emp.)
May 27, 2023
 Source
Overall Rating:
1.0
eric p. avatar
Eric P.
Artist
Share
"Terrible site migration experience"
What do you like best about Hostwinds?

I read the user comments and was misled regarding the quality.

What do you dislike about Hostwinds?

Had three websites migrated to Hostwinds. After four months of countless support tickets, the websites never worked correctly. Frustrated with their hack attempts, I moved to Hostinger. Using the same backup files as provided to Hostwinds, migration with Hostinger was seamless and absolutely no issues using Wordpress. The difference in speed was dramatic. I requested a prorated refund from Hostwinds. Buyer beware. They only offer a credit on additional services. A gimmick. Who would want to remain with a provider after such a deplorable experience. In my view, this gimmick is tantamount to coercion to trade up and double down on a pathetic experience. I have no idea how many sales were lost using Hostwinds but thankfully, Hostinger had my sites up and running smoothly with the added advantage of very fast Wordpress editing online. If using Wordpress, I would strongly recommend avoiding Hostwinds. Their technical staff is underwhelming.

What problems is Hostwinds solving and how is that benefiting you?

They failed to provide reliable troubleshooting of my Wordpress sites they migrated, causing glitches they never fixed.

Small Business (50 or fewer emp.)
Apr 19, 2022
 Source
Overall Rating:
1.0
MH
Motaz H.
It Specialist
Share
"The Worst cloud hosting ever"
What do you like best about Hostwinds?

unfortunately, i don't like it at all, I only joined it because it has a good price range for VPS and Volumes

What do you dislike about Hostwinds?

First of all Support is Sucks 100% Servers have a lot of issues so our VPS affecting too Network issues in Nodes, it caused our volume storage attached to VPS got currpted

What problems is Hostwinds solving and how is that benefiting you?

Fixing Issues in Nodes Fixing Network issues for the main server in Amsterdam when detaching a volume storage our VPS restart and then got corrupted High CPU 100% Usage without having any process that uses that much of process power

Small Business (50 or fewer emp.)
Jan 02, 2021
 Source
Overall Rating:
1.0
Simon J. avatar
Simon J.
Managing Partner
Share
"Maybe I'm just unlucky"
What do you like best about Hostwinds?

Nothing, frankly. OK, maybe the Hostwinds logo is quite funky.

What do you dislike about Hostwinds?

Where do I start? This has been the most frustrating experience ever. I bought the Ultimate Business hosting package, which is the most expensive, but it is also the worst hosting I've ever come across in more than 20 years of running websites. For example, the down detector service is bundled, but all this does is result in meaningless emails from tech support which tell me the website is back up, and oh by the way here's a screenshot. In fact, Hostwinds tech staff LOVE screenshots, they send screenshots of everything. Each time I submit a ticket, and I have had to do this multiple times, the first response is to say the problem is solved, then when I push them, it is always escalated. A day or so passes and then they send me a mail saying how the issue has been resolved due to some spurious geeky reason.

What problems is Hostwinds solving and how is that benefiting you?

I was supposed to be hosting websites. Benefits? Nil. Well, perhaps one, which is to recognize the need to shift hosters, so I'm open to offers.

Small Business (50 or fewer emp.)
Jul 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Hostwinds is the best hosting company I have ever worked with."
What do you like best about Hostwinds?

Hostwinds is the best hosting company I have ever worked with due to their unmatched services which are provided on a high level. This is the 3rd or 4th company I have had hosting with and they exceed expectations and it is true. Support is skillful and quick, they have features you would normally pay other hosting companies for and ones that you will not find elsewhere and that is great indeed. Uptime is high. Their web site speed is excellent. And support is quality here, they win for me.

What do you dislike about Hostwinds?

It is very good when a hosting provider offer a wide range of coupon codes on their services, it attracts more customers to the host IMHO. So I would like ti have them as many and as often as possible. I appreciate it. Just my two cents.

What problems is Hostwinds solving and how is that benefiting you?

Once I have contacted support and they fixed my issues (it was my fault) very fast. They are enticing and know hot to make their services attractive to many other webmasters all over the IT world. Their help is beyond praise as they provide in in a quality webmaster-friendly way. I appreciate how they provide their services for me.

Small Business (50 or fewer emp.)
Apr 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I really appreciate the quick responses I get when I need. "
What do you like best about Hostwinds?

I really appreciate the quick responses I get when I need Hostwinds' help. I feel very comfortable recommending them to my friends and associate artists and business partners. Awesome technical and customer service. They have a patient way of dealing with my inquiries and I always feel heard, understood and that they care! Thank you, Hostwinds, again for the continued positive experience. Much appreciated to those who are interested in getting quality and reliable hosting services at very modest rates.

What do you dislike about Hostwinds?

I would like to have higher uptime from them as sometimes it is not very high. All in all their servers are stable enough to have a deal with.

What problems is Hostwinds solving and how is that benefiting you?

Excellent support, if you need it at all. For the last year we have been renting dedicated servers and everything just works. And if something at all does go wrong, their technician updates keep us informed including detailed post-event analysis. Support tickets are answered in the middle of the night (we are based in Luxembourg) - within 10 minutes. The support staff is very friendly & capable. They try to think with you to provide a work around if possible to minimize impact. Planning a hardware upgrade or replacement in the weekends? No problem, they will do it at the agreed time. I want to say that we are really satisfied and I would recommend them to anyone!

Small Business (50 or fewer emp.)
Apr 07, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great web hosting and customer service"
What do you like best about Hostwinds?

Even though I'm somewhat proficient in web hosting management activities, I like that Hostwinds has a strong team on hand to address and odd issues that might come up that are difficult for me to resolve on my own. There are often settings that can be set up more easily through the technical support team, so being available for customers is critical when we are on a deadline. There are also extensive options for us to set many things up on our own.

What do you dislike about Hostwinds?

Everything has been smooth and satisfactory. The pricing is good and the hosting service has run well. I think the quality of service depends a lot on the customer's website needs. We don't have very complex needs with our Hostwinds websites.

What problems is Hostwinds solving and how is that benefiting you?

Everything has been smooth and satisfactory. The pricing is good and the hosting service has run well. I think the quality of service depends a lot on the customer's website needs. We don't have very complex needs with our Hostwinds websites.

Small Business (50 or fewer emp.)
Nov 02, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Reliable and trustworthy company! "
What do you like best about Hostwinds?

I like the best at Hostwinds - their server stability and reliability! Using them I have not experienced any downtime, my websites are online for 24 hours. They load fast, I would say even faster than at many other companies. In terms of their pricing policy, it is simple and straightforward. Support is helpful indeed. I contact them even at night and they answer me fast and qualitatively. If I have a problem, they try to solve it as fast as possible and it is an indicator of their top-notch services. You know there are no many companies which may provide such level of delivering hosting services.

What do you dislike about Hostwinds?

I would like to have cheaper services, it is a desire of any webmaster I think.

What problems is Hostwinds solving and how is that benefiting you?

using Hostwinds services, I have succeeded in the IT world significantly. I have a good income now and my websites is visited by many users. I ask them to help me and Hostwinds do it with no procrastination, I mean they provide their services in a webmaster-friendly manner.

Small Business (50 or fewer emp.)
Sep 07, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Quality and reliable services ... what else should I desire more?! "
What do you like best about Hostwinds?

Hostwinds services are reliable and great for me. I have been using epesi application and it works well on my side. This application is compatible with many browsers and Hostwinds makes its work easy and fast. Their servers have no outages and their pricing policy is simple and everything is understandable for me. When I have a question, I put it and get the answer very fast, I may say even in no time. And it doesn't matter what time it is! And I have never faced the same level of services elsewhere. They have quality tech staff which is skillful and polite and fast and I like all these things much.

What do you dislike about Hostwinds?

I can't say many words in terms of disliking as they work perfectly well for me. Maybe prices... I'd like to have hosting services cheaper and it's quite natural for any webmaster as it's a desire of any personal to have quality services cheaply and reliably.

What problems is Hostwinds solving and how is that benefiting you?

I do believe having a deal with such a reliable and decent hosting provider like Hostwinds, one can be sure his/her IT business is in the firm hands. There are no unexpected things with them. You know your websites have no downtime and network is stable and all works well.

Small Business (50 or fewer emp.)
Jun 20, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Careful: The refund policies of hostwinds are 'false'"
What do you like best about Hostwinds?

I dont like hostwinds due to unfaire business.

What do you dislike about Hostwinds?

Dislike due to confusing, baseless, untrue and unrecognizable statement without reference to evidence of detailed refund information.

What problems is Hostwinds solving and how is that benefiting you?

I purchased Basic Web Hosting hosting packages from hostwinds on last 30/5/2019. Then I request to migrate my website. But the migration team failed to do that. In such a situation, I immediately canceled the hosting package and requested the billing department to refund me the refund value 37.59 USD. In the context of this, the billing department told me about the last June 01, 2019 (GMT+6) refunds can take upwards of 5 banking days to settle in your account. Which has already passed. But I did not get back $ 37.59 USD. I think this kind of behavior is harassment to the customer. But still (June 20,2019) 'abusing' or 'harassment' to refund the money. I did not get refund. This behavior is contrary to customer's interest, tragic, unexpected and offense. I think, the hostwinds that have been done with me are the attempts to suppress the money, it is hostwinds declared anti-refund policies and customer harassment levels. All customers are advised to be careful about hostwinds' misdeeds and dishonest practices. Ref no. 1 ***Subject: Cancellation Request for Basic Web Hosting - Service ID: 510267 Ticket ID: #05312019307-3844345 Ref no. 2 ***Ticket ID: #05302019353-3843558 & Service ID: 510267 Subject: Cancellation Request for Basic Web Hosting - Service ID: 510267 Ref no.3 ***Ticket ID: #05312019031-3844662 Subject: FINAL REMINDER FOR REFUND