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HostGator
Reliable Web Hosting Solutions
3.7
(243)
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HostGator Reviews & Product Details

HostGator Overview
What is HostGator?

HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
Social Media
HostGator Categories on Findstack
Ask Questions about HostGator
What HostGator is best for?
How does HostGator compare to dhosting?
What are the pros and cons of HostGator?
HostGator Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostGator Pros and Cons
Pros
  • 99.99% uptime guarantee
  • One-click WordPress install with cPanel transfer
  • Unmetered bandwidth
  • Exceptionally fast site loading speed
  • Really user-friendly UI
Cons
  • No free backups
  • Just one website available on the cheapest plan
  • Constant upselling on the system
  • Has only two data centers
  • Not the most affordable for renewals
HostGator Awards
Findstack 2024 General Badge
HostGator Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostGator Media
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HostGator Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 23, 2024
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243 HostGator Reviews
3.7 out of 5
Small Business (50 or fewer emp.)
Sep 16, 2022
 Source
Overall Rating:
5.0
JL
Jeankarl L.
Ingeniero De Sonido Y Diseñador Grafico Y Audiovisual
Share
"Excelent Service"
What do you like best about HostGator?

el mejor servicio de hosting por su seguridad y eficiencia ante cualquier inquitud del cliente. Cuenta con un soporte tecnico muy atento para resolver cualquier inconveniente.

What do you dislike about HostGator?

Se puede conseguir la compra de dominios muchos mas economicos con otras empresas sin embargo no es inconveniente ya que se puede usar como servicio de hosting con dominio de otra empresa.

What problems is HostGator solving and how is that benefiting you?

Todas mis empresas tienen su pagina web con hosting en hostgator ya que es facil de crear y cuentan con el mas actual sistema de wordpress para hacer sitios llamativos.

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
DC
Devin C.
Owner
Share
"Excellent Hosting Platform for All Size Websites"
What do you like best about HostGator?

Hostgator offers a lot of reliable tools such as VPS hosting, domain registration, ssl certificates, and marketing tools. I was able to expand my account as my website grew in size, bandwidth, and visitors.

What do you dislike about HostGator?

I really have nothing bad to say about HostGator. They have been great to deal with. The support has always been able to help with my inquiries in a timely manner.

What problems is HostGator solving and how is that benefiting you?

I needed a reliable hosting company that offered great service with affordable products. HostGator has been a great match for my business from the start and it has been a pleasant experience so far.

Small Business (50 or fewer emp.)
May 13, 2022
 Source
Overall Rating:
5.0
AC
Arjunsinh C.
Seo Specialist
Share
"Super Simple and Customer Friendly Hosting"
What do you like best about HostGator?

Prompt reply from customer support with 100% resolution. Moreover if you go for their higher plans,you will have custom service dedicate to your account

What do you dislike about HostGator?

I have had a good experience till now, so I don't have anything that I dislike about Hostgator hosting service. I have been using Hostgator since 2010

What problems is HostGator solving and how is that benefiting you?

Quick launch of the website and with 100% secured hosting service.

Small Business (50 or fewer emp.)
Feb 27, 2022
 Source
Overall Rating:
5.0
NS
Nick S.
It Admin And Litecoin Lookout
Share
"HostGator is Great! 100% renewable, flexible, and great support staff!"
What do you like best about HostGator?

The most important part for me is that they use 100% renewable electricity. Also, plans allow for flexibility with hosting (not WordPress only), their service is helpful, and their prices are reasonable I highly recommend them!

What do you dislike about HostGator?

High prices for dedicated servers, also there is no indication that base level hosting is on shared servers. This could be more upfront

What problems is HostGator solving and how is that benefiting you?

We got off of WPEngine, which has freed us up to migrate away from WordPress later on Nothing against WPEngine or WordPress, but we have more customized needs which require a full-on dev, and WordPress is not best suited for that use case

Small Business (50 or fewer emp.)
Jan 31, 2022
 Source
Overall Rating:
5.0
Kr. G. avatar
Kr. G.
Database Developer (Pa Iii)
Share
"HostGator is the name of Reliable web hosting service"
What do you like best about HostGator?

Server response, average load time is best is the Hostgator. Free email business, free SSL, and Free domains are the best things with Hostgator. Whenever I have to host my web application, I use this because it has great shared hosting plans available.

What do you dislike about HostGator?

its monthly rental plan is more and there is no option to choose server management tools and there is a lack of support system, which should be more convenient for user

What problems is HostGator solving and how is that benefiting you?

HostGator has the best options for hosting purposes and there is no prior knowledge required to host any web application on Hostgator. Once we had to host my website without spending money on the initial phase of the website then Hostgator provided us with 45 days of free hosting and domains.

Small Business (50 or fewer emp.)
Jan 13, 2022
 Source
Overall Rating:
5.0
Shyam K. avatar
Shyam K.
Volunteer
Share
"One of the best and less expensive hosting service"
What do you like best about HostGator?

The prices are reasonable, and the support is excellent. I never faced downtime on the websites. Hosting and domain are the essential things to buy while building a website, and HostGator is an excellent hosting service provider.

What do you dislike about HostGator?

I have used it for quite a while, and I have not found any cons.

What problems is HostGator solving and how is that benefiting you?

I had used their hosting services for building websites for clients.

Small Business (50 or fewer emp.)
Dec 18, 2021
 Source
Overall Rating:
5.0
Rohan . avatar
Rohan .
Sustainability Data Extraction And Analysis
Share
"Best, Affordable & Customer Support Hosting"
What do you like best about HostGator?

When I was looking for Hosting at a low cost for one of my USA client, then I realized Hostgator are also the WordPress hosting Provider; at that time, I directly got to Hostgator support, and unbelievably they replied in just a few seconds, and their technical team helped me a lot to Setup the WordPress Hosting with integrating Domain in their Panel.

What do you dislike about HostGator?

At the time of using their cloud hosting, I realized that the performance of my website has not changed in the slightest, which was confirmed after doing a lot of testing. Hostgator has provided cloud hosting at very high prices, which is why I have listed some major audience websites on other providers without wanting to.

What problems is HostGator solving and how is that benefiting you?

Hostgator has saved me a lot of time because their customer support is speedy, but sometimes the Hostgator team takes much time to resolve the issues, but when I decided to shift my website from Linux Shared Hosting to the cloud, they helped very quickly.

Small Business (50 or fewer emp.)
Dec 01, 2021
 Source
Overall Rating:
5.0
Jose Daniel T. avatar
Jose Daniel T.
Consultor Web
Share
"It is a very economical web hosting service"
What do you like best about HostGator?

I like that their plans are economical, from those who start their project to those who already receive a huge amount of visits on their website. The best thing is that it includes professional emails, SSL certificate and free domain for a year.

What do you dislike about HostGator?

I don't like the customer service they have. It is very slow and you have to wait more than a day before they can attend you and solve your doubts about some technical issue that can be solved in seconds by them.

What problems is HostGator solving and how is that benefiting you?

It has helped me to be able to create my clients' website and not have them spend too much buying web hosting services from companies in other countries.

Small Business (50 or fewer emp.)
Sep 28, 2021
 Source
Overall Rating:
5.0
SV
Shelby V.
Computer Technician
Share
"Hostgator saved our business sites"
What do you like best about HostGator?

Hostgator has been easy to use, they cloned our websites, made the websites secure and their customer service is on top of any issue we have had right away.

What do you dislike about HostGator?

The only thing I don't like is that our site has gone down a few times here and there but its not necessarily their fault, just issues with the server.

What problems is HostGator solving and how is that benefiting you?

The benefits from switching to HostGator have been that our site is secure now, I have way more options for editing the sites as well.

Small Business (50 or fewer emp.)
Sep 08, 2021
 Source
Overall Rating:
5.0
LR
Leonardo R.
Desarrollador Web
Share
"HostGator destaca entre los demás por su precio, atención al cliente y calidad de servicios"
What do you like best about HostGator?

Lo que más destaco de HostGator son sus precios, que con sus distintos planes buscan adaptarse a la necesidad de cada cliente. Me parece fundamental el hecho de que cuenten con un servicio con una infraestructura optimizada para WordPress, ya que todos las páginas web que desarrollamos están basadas en este CMS. Asimismo, considero muy importante que sus planes incluyan soporte en español. Además, su portal de clientes es de fácil acceso.

What do you dislike about HostGator?

No tengo ningún comentario al respecto. Considero que cubren complemente mis expectativas.

What problems is HostGator solving and how is that benefiting you?

En HostGator almacenamos todas las páginas web que desarrollamos en nuestro trabajo, así como también nuestro propio sitio web. Consideramos que ahorramos mucho dinero, utilizando HostGator por encima de otros, logrando ofrecer un servicio web de calidad.

Small Business (50 or fewer emp.)
Aug 10, 2021
 Source
Overall Rating:
5.0
CP
Chaitanya P.
It Trainer
Share
"Reliable, Pocket Friendly and World Class Web Hosting for Businesses"
What do you like best about HostGator?

Super Support. Smooth Control Panel. Generous Moneyback guarantee.

What do you dislike about HostGator?

Aggressive Upselling. Many additional services are pre-selected during the sign-up process.

What problems is HostGator solving and how is that benefiting you?

Free migration: I migrated all my data free of cost and in little time. The support team is excellent.

Small Business (50 or fewer emp.)
Aug 08, 2021
 Source
Overall Rating:
5.0
WS
William S.
Website Manager
Share
"Best web hosting with in class support"
What do you like best about HostGator?

I adore Hostgator's fast support as they've always responded to me in minutes. Whenever I needed help installing a script or configuring my WordPress website, I can hop onto their live chat any time, and they'll always be there to help me. They are really friendly and never gave up with me even though I think some of the questions I asked them were kind of lame and could be easily googled. Their prices are also a steal. I paid a $125 for 3 years worth of unlimited storage website hosting and managed support. At that price point, that's hard to beat, especially with their fast support team. Their support response time is where Hostgator shines the most.

What do you dislike about HostGator?

Even though Hostgator is in the United States, and they boast that their tech support staff and servers are in the US, I feel like Hostgator outsource their support team from other countries. Because sometimes in the live support chat, I end up with an operator whose English isn't native and is sometimes grammatically incorrect, but I still could understand him. I know it's an Indian whenever they use words like "kindly" in front of their support response messages. I just rather prefer in-house American support. It's alright for me that they have to outsource staff because that's the sacrifice of having fast support 24/7. Although their first response is fast, sometimes my problems require "upper level" support, so they have to wait for one of the higher ups to solve my problem. The longest time I waited for them to solve my problem was 3 days, but I was not left alone for 3 days. They constantly kept me updated while we wait for one of the higher ups to solve my problem.

What problems is HostGator solving and how is that benefiting you?

Hostgator has saved me a lot of money because before I had hostgator, I was paying for another web host monthly. But with Hostgator's 3 year term, I saved a lot of money and stress because I know I won't be missing hidden fees or getting a surprise every month or so. Hostgator support has also kept my website upfloat because if I didn't know how to change the font on my wordpress site, they guide me and do it for me quickly. I learned a lot from Hostgator support too, so I can be independent on my own now, knowing that they still got my back if I can't figure out something.

Small Business (50 or fewer emp.)
Sep 29, 2020
 Source
Overall Rating:
5.0
Carolina L. avatar
Carolina L.
Desarrollador Sénior
Share
"HostGator works exceptionally for WordPress hosting"
What do you like best about HostGator?

The pricing for HostGator hosting is the most competitive among the various popular hosting solutions. It has excellent features for hosting a WordPress website, such as a large number of simultaneous processes and different MySQL connections. Their technical staff have also been very friendly and have helped us with the various problems that have arisen with our website.

What do you dislike about HostGator?

HostGator has not given us any problems and on the contrary it has been a solution that always remains operational and with really good customer service.

What problems is HostGator solving and how is that benefiting you?

I think that the main benefit that we have obtained with HostGator is its different tools for managing WordPress, where we can install it with a few clicks. We also benefit from its upload speeds, which allow us to easily upload our files. Finally, I consider that its price is really reasonable compared to other options.

Mid Market (51-1000 emp.)
Sep 15, 2020
 Source
Overall Rating:
5.0
Maria R. avatar
Maria R.
Web Developer
Share
"HostGator is a No.1 service for its affordable prices and connection speeds"
What do you like best about HostGator?

The servers are incredibly fast. Their hosting plans are reasonably priced. HostGator is also great because it has SSD drives. It also seems important to me that you have all versions of PHP and MySQL, including old or recent versions. The user interface is simple and easy to learn to use.

What do you dislike about HostGator?

I have never had any mishaps with the HostGator servers. I also found your customer service to be very friendly, so I have no complaints.

What problems is HostGator solving and how is that benefiting you?

We are currently using this service for our own business and it works great. Our website has been continuously active since we used HostGator. The most important thing is that we have obtained support at all times with any question.

Small Business (50 or fewer emp.)
Jul 29, 2020
 Source
Overall Rating:
5.0
Bobby S. avatar
Bobby S.
Desktop Support Specialist Ii
Share
"HostGator Meets My Webhosting Needs"
What do you like best about HostGator?

The ease of use, cost of setup, and the level of support make HostGator a no-brainer.

What do you dislike about HostGator?

The WHM software could be a little more intuitive to use. But that's really my only critique.

What problems is HostGator solving and how is that benefiting you?

The ability to host sites for myself and clients. The benefits are having an online presence to represent yourself or business to the world.

Small Business (50 or fewer emp.)
Jul 28, 2020
 Source
Overall Rating:
5.0
WM
William M.
Founder
Share
"Best Web Hosting Service Provider"
What do you like best about HostGator?

One thing I like most about HostGator is their uptime. When using their services, I am always sure that my website will be online almost all the time. HostGator themselves guarantee up to 99.9% uptime. And as a person who has used their services for many years now, I can confirm this to be true. I can’t tell one instance when I experienced downtime with my website. Amazing Customer Support: HostGator have a live chat with human customer service personnel. I am saying humans because most of the live chats you get bots. But not with HostGator. The customer service personnel are professional and friendly. And most importantly, they solve any issue you raise. The customers' support is there 24/7. So, when I am using their services, I have nothing to worry about because I know in case of any issue, I will find someone to help me. Amazing features with great discounts: HostGator offers up to 62% off discount on initial package purchase. They also give a free domain name and SSL certificate. Even without the discounts, their packages are affordable.

What do you dislike about HostGator?

Sometimes you might have to wait for more than 5 minutes for the live chat to respond. Unfortunately, when they respond and you already not there at that moment, they close the chat after like 2 minutes.

What problems is HostGator solving and how is that benefiting you?

I use HostGator to host all my websites. They’re very reliable.

Small Business (50 or fewer emp.)
Apr 13, 2020
 Source
Overall Rating:
5.0
GT
Guillermo T.
Founder
Share
"HostGator stands out for its affordable prices and customer service"
What do you like best about HostGator?

HostGator is a hosting service with a friendly and attractive control panel. They have a dashboard that shows the status of all services. I also like that their plans offer plenty of storage space. Another advantage is that their customer service has an online chat that is always operational to answer questions.

What do you dislike about HostGator?

The only thing I dislike about HostGator is that it automatically closes the session after a certain time, so if you try to open any page it will reject the connection.

What problems is HostGator solving and how is that benefiting you?

What I value most about HostGator is its stability, as our website should always be online. In addition, their customer service keeps us up to date with the maintenance that is done on the servers. Another characteristic that benefits us is its prices, from which we managed to quickly recover the investment.

Small Business (50 or fewer emp.)
Aug 25, 2019
 Source
Overall Rating:
5.0
Ademola S. avatar
Ademola S.
Ademola Saka
Share
"Very Pleased "
What do you like best about HostGator?

The uptime is amazing. My website is always live

What do you dislike about HostGator?

Hard to get through with support. They don’t reply on time

What problems is HostGator solving and how is that benefiting you?

It has really helped my business website. My website is always live now. High bandwidths, easy to use cpanel

Small Business (50 or fewer emp.)
Aug 13, 2019
 Source
Overall Rating:
5.0
Esther M. avatar
Esther M.
Co Founder
Share
"There my go to Hosting providers"
What do you like best about HostGator?

HostGator offers an affordable way to host your websites. I've been using HostGator for the past five years and I will always recommend it to anyone looking to host a website. The business plan offers unlimited storage and unlimited number of websites that can be hosted. They offer discounts on hosting packages depending on the length of time you are subscribing for the hosting. I have 3 sites being hosted with hostgator and I can say all of them are secure and I manage to run them on a reasonable budget

What do you dislike about HostGator?

Hostgator has alot of extras that you can end up paying for if you are not careful enough to remove them from the checklist. It has happened to me twice.

What problems is HostGator solving and how is that benefiting you?

HostGator allows us to host websites as we work on many projects and the unlimited websites and storage offered by HostGator is perfect for us.

Small Business (50 or fewer emp.)
Jan 10, 2019
 Source
Overall Rating:
5.0
AB
Angela B.
Owner/Makeup Artist
Share
"They have helped this newbie so much!"
What do you like best about HostGator?

I really fell into webdesign and new I wanted to have a place to host all the sites. HostGator was running an AMAZING special for Wordpress sites so I bit. It is the most affordable and easy program to use. Their customer support is ALWAYS very helpful with all that I need. I've even messed up a site that they happily corrected for me. PLUS they always send me information to help me learn what to do and what not to do.

What do you dislike about HostGator?

There really isn't anything that I don't like about it.

What problems is HostGator solving and how is that benefiting you?

I needed a place to host everything. I was using another person and also GoDaddy and it was so hard to get things done. Emails and searching got really frustrating. Now I have it all in one place and it is easy to manage.

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