I first saw EngageBay August of 2018. Its a big fuzz during the black friday sale on that year as well. I think it was promising but it does not meet my need yet. I signed up for the free account and just check it from time to time. I am amazed of the progress they have for a short time. Finally, I checked it again during the first quarter of 2020. Times are tough, Im just thankful Engagebay is sophisticated enough to handle my marketing. I slowly migrated. After a few months, Im doing pretty well. Just glad I switched over. I have a system with a really high standard for a price far lower than what I use to pay.
I explore EngageBay functions thoroughly to maximize its use. I noticed for the entirety of my use of Engagebay that new features seem to come out faster than related documentations. In some cases, I do not find any documentation at all. Engagebay is easy to use so I can figure how to work things out eventually. however, it is nice to have immediate guide so that I can make use of the new features right on. In addition, It is also nice to have a place where I can see new features released. I can only find out of these new features when I accidentally come across it or when I ask support.
I have been a freelance Web Developer and Digital Marketing Analyst for the past 6 years and I am constantly working on growing my market. I am used to professional level tools that I have in my corporate job. However, they prove to be costly. Discovering EngageBay, allows me to operate on that level of professional environment I want and organize my efforts in my marketing and doing transactions with my clients with a really affordable pricetag.
EngageBay offers comparable functionality to ActiveCampaign for a fraction of the price. The interface is straightforward and easy to use, which made the transition relatively painless. Plus, whenever we've encountered issues, the technical support team has been incredibly responsive. They often resolve the issue during the chat; if not, they typically provide a solution within one or two business days--even when the solution requires coding.
The system feels somewhat young (although it's growing up quickly!). For instance, the supposedly responsive, mobile-friendly templates really weren't. Still, once we brought this to the team's attention, they fixed the issue, and the new, responsive templates populated throughout the system. Overall, the templates seem clunky and not as sophisticated to use as, say, Mailchimp, but the platform is far more robust. Also, the navigation can be challenging. I always struggle with locating the email autoresponders, which are embedded in a specific workflow and not editable elsewhere.
We're using EngageBay to track conversions for website landing pages and to send automated emails for site visitors who take specific actions. We also use it to send out email campaigns segmented for different audiences.
LOVE that EngageBay if feature-rich. It still amazes me that it is a fraction of the cost of many others out there, but has so many more features and functionalities. Works across multiple departments' needs, easy to train clients on and use internally, integration is easy and simple to set up...heck entire system is easy to set up and start rockin 'n rollin. It is the perfect system for clients looking for a full-featured platform that is easy to use, easy to get set up, and who want to save on costs of the big guys. I am telling you this system is customizable and will fit any small business needs!
It is hard to pick anything, but I would say more reporting options at an overall high-level not necessarily detailed per campaign/sequence...but that could already be in place and I am just not 100% sure where to locate that...it is so feature-rich I will be discovering everything it can do for years to come!
Simple to use yet advanced in functionality; CRM and marketing platform. The benefits... every day I discover cool new things that it can do. We try to implement new functionality internally and test before we recommend it to clients as an option. We have helped clients save thousands of dollars (and lots of headaches) by recommending they switch to EngageBay from the other guys.
I like that it has most of the features of the most popular CRM's but at a fraction of the cost. We were paying 5x more for a popular alternative so it is a no brainer in that regard.
It is missing a few features that the more premium CRM's have but at this price you just cannot complain.
It is solving our CRM needs and email marketing needs. The builder for emails and landing pages is very easy to use and an improvement on others I have used.
I love that you can create unlimited contacts and you could send 50,000 emails per month. But I could purchase additional emailing credits if I want to send even more emails. That is just one part of the All-in-one suite subscription. There are different modules that you can do a lot in, Marketing, Sales, Service, Livechat. Each module has a myriad number of features that you can implement in your own way that will meet your company's needs.
One thing I dislike about EngageBay is that the All-in-one suite does not actually include everything. There is a new really cool feature which allows you to track website activity, but it is an add-on. EngageBay charges extra for this feature.
EngageBay definitely has a good price for the All-in-one suite when compared to other CRM software. I was looking for a CRM program to be able to send and track emails, especially in mass amounts. EngageBay had that and much more as well.
EngageBay gives the best insight to run Email Marketing and Deals exercises on one stage. Are use EngageBay for most things that include a business pipeline, CRM, Appointment scheduling, and undertaking the board. EngageBay handles all of marketing, Deals/CRM, and backing needs effectively and intuitively at an incredible cost. Deals measure was inviting and never pushy. Onboarding is an ongoing cycle, and the group is responsive. It is a finished and intuitive instrument. Engagebay can undoubtedly arrange all email contacts so that can keep a light track of the business stream and improve or interlink associations with clients and return them stronger. Notwithstanding a wide scope of highlights that gives the total personalization of messages for crusades. Great marketing capacity and client care administration. Exceptionally fast react. It has so many promising highlights like tracking bargains, contacts, list, email marketing and computerization.
EngageBay has a ton of glitches and bugs with successions and email marketing mechanization. The measure of email formats accessible are additionally limited. The interface isn't intuitive and could be streamlined and made basic. A few Programming interface docs didn't exist on the public site. The product lacking in integrating with different stages. The CRM information base isn't as strong as other existing organizations and furthermore the email id doesn't make the organizations data set automatically. The channel/search choices to find specific contact isn't up to stamp. Associations with Standpoint, Gmail, and Office365 are confusing and break. Email strings don't stack past messages - need to parchment and look to take a gander at past messages in a similar discussion.
EngageBay is all in one CRM and Marketing Correspondence Platform! It has an integrative stage which includes all capacities under one rooftop, no compelling reason to switch between stages. The web structures and the landing page include is very special and functions admirably. What's more, the look and feel of the stage likewise is extremely pleasant Places this application above numerous others has is the client care they get from the engineers. The UI/UX give a consistent encounter. The suite of instruments is acceptable and the reality it is integrated with numerous apparatuses.
I like how they give you access to all these marketing and CRM/sales features in one dashboard. It could easily replace a number of other tools you are using right now. Pricing is fair for what you get too and I also really like the file repository feature that bigger marketing teams will really appreciate.
Landing page templates are very limited at the moment there are literally only two of them at the moment.
Replacing autoresponders with a more complete tool for a lower price.
I like the ease of use of the platform, very intuitive and now that they have changed design is even nicer! I also like how there is always someone available through the chat to support you and solve queries.
I wouldn't say I liked that at the beginning; we only had a 100 email limit to send, but the team helped me out effectively and gave me the correct instructions so that our limit could be increased.
Since we are still a scale up, we had troubles finding a tool that fit to our size, not only in features but also in pricing. And EngageBay solved this for us, its the platform we really needed!