CrafterCMS Reviews & Product Details
CrafterCMS is an open-source content management system designed specifically for digital experience development. It serves as a modern and flexible platform for creating and managing websites, mobile apps, and other digital experiences. With features like drag-and-drop content management, a built-in component library, and an easy-to-use authoring interface, CrafterCMS makes it simple for developers and non-technical users to build engaging experiences.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Prompt customer service. Easy to send in tickets with issues. Can handle a large database without being slow. Love the new publishing options for the new system update.
System updates take months. And some fixes mysteriously can't be addressed until a system update patch comes through, which means I'm stuck with a bad UI for months. New Crafter update has some streamlined improvements, but doing away with scrolling menus makes using the sidebar soooo slow and clunky. Bring back scrolling for sifting through large databases! Clicking to "next 10" for a database with hundreds of entries is maddening.
Helped to turn a massive database of content into an easily manageable website.
I like that the delivery (website in our case) is separate from the authoring environment, which means we can deploy releases at any time without impacting the end user.
The version that we currently use requires an instance of Elastic that is outside of the Crafter environment and our internal security policy makes that difficult to maintain.
We are using CrafterCMS to store and maintain content related to a public website. The information served on the site is a combination of video-on-demand, live-streaming video and articles. A consolidated platform to maintain access to this content is beneficial.
Crafter CMS has a great support team that is very helpful during challenging times. Logging options are very flexible which helps to quickly diagnose problems. Updating content, deploying the changes across the cluster are very simple tasks. From a development & deployment perspective, Crafter is a dream.
My biggest dislike is the way Crafter syncs data between repos. I suppose Git is a better than the old option of Alfresco, but Git working across clusters has been prone to conflicts which are sometimes a mess to work through. There's got to be a better way.
Crafter continues to upgrade their products to be more user-friendly. That allows me to spend less time troubleshooting Crafter servers which is very helpful.