As someone who’s been really interested in community software for years (and who’s used Buddypress and BBPress since 2016), I must admit that Tribe is one of the best tools I have found for the job. It creates a modern approach to community discussion which my team loves. The forum tool, for so long experienced little growth; the static nature of forums has made teams and communities switch to platforms like Discord or Slack, which possess disadvantages including inconvenient threading, the inability for messages to be indexed and horrible user profiles. Tribe is one of the few platforms that has created a home page for forum communities that people want to use. The home page is dynamic with gamification elements, channels take the place of boards in forums while maintaining the same functionality, and it means that Tribe feels like a community chat platform with the functionality of a forum, but the UX of a beautifully crafted Slack or Discord competitor - which it will be.
As a proponent for open-source software and development, I am disappointed that Tribe is not open-source because I feel that so many people that use Tribe for their communities would have so much to give and offer Tribe through developing, however, this is something that doesn't really matter and regardless the project is going to go in the right directions, as seen by the recent update history. Richer user profiles with galleries (like in Buddypress) are something I missed after using Buddypress, and for someone who moderates/maintains a community that shares a lot of files a dedicated file space attributed to users and groups would be excellent. Deep linking with tools like Github & Gitlab for issues and discussions would be good; a lot of developers discuss their software on platforms like Tribe and this is something that I feel is quite important. The pricing plans are relatively expensive but if you can afford it, it's worth it.
I'm finding that my community is enjoying using the forums more and we've seen a dramatic increase in posts after switching to platforms like Tribe - we're still trialling multiple platforms (Buddypress, Discourse, Gitter, etc) but the community does love tribe!
I've definitely enjoyed using tribe. You have streamlined access to different groups and topics, and I love how when a question is posted you can choose to submit a "comment" or an "answer" - this allows the author of the post to easily differentiate from all responses and go to the most relevant one's. Additionally, the ability to "follow" a post is a great one to stay updated on a particular topic that you're looking to learn and grow in. Most importantly, the Tribe team has invested in our community and been receptive to our feedback, which clearly shows they have a customer-centric approach to their work. I'm eager to see all the enhancements that will be launched in the coming weeks and months.
Answers to posts show up in the feed. I rather just see the posts and open them if interested.
- Bringing together an international community - Deep diving into subjects of interest - Learning from industry experts and connecting with individuals who add value to my professional life.
First of all, their success team is obsessively determined to help you succeed (as a business partner). So, big shout out for that! Apart from strong customer support, Tribe's engineering team works hand in hand to deliver any type of customization you need to help you succeed. They are constantly improving and release tons of updates on a regular frequency based on customer feedback. Here are some of the things that I liked the most: - Beautiful design with an AI-based activity feed that strikes a balance between content types and groups. - A polished gamification system. - Social widgets of the community that you can just pick and integrate into your product. That instantly adds community experience with two-way sync. - Targeting users based on certain cohorts with a targeted notification system.
I think the email digest feature needs more customizability. As far as I know, that's also work in progress.
We are using Tribe for a private community of our clients -- primarily to keep them connected to the brand and increase reachability with product collaterals and promotions. Overall, we had an amazing experience by working with such an energetic partner that not only offers a polished community platform but also supports you in growing the same. And not to forget Tribe is great value for money!
Tribe has added value to membership in our trade association, especially during a time when in-person events and meetings cannot happen. We created an Online Community on Tribe at a fraction of the cost of what competitors are charging. This Online Community allows our members to ask questions and engage with us virtually! We have received great feedback so far from our members and people love joining our Community as it is so simple to use and requires zero onboarding. In terms of customizability, Tribe offers a Community platform for the biggest tech geeks and for beginners. Whether you want to add your own code to make it your own or if you want to keep it as is and add your logo and change the colors, the platform is incredibly user friendly and easy to use! Go Tribe!
There’s really nothing not to like about Tribe!
It’s helping us connect with members during a virtual time
The ability to customize the header and URL allowed for a seamless integration, look and feel from our own website. One of our favorite features is the Reputation Score, which encourages members to actively participate in discussions to receive points.
Sometimes it is unclear how to make certain changes however on the Tribe Community many people and employees share alternative solutions.
Our company has been very happy with Tribe's features and functionality. We wanted to create a community for pharmacy technicians to interact with one another under the umbrella of our certifications and brand as a whole. We looked at a few other companies but ultimately chose Tribe as they had all of the features we needed for a lower price. Although we haven't officially launched to the public yet, the site has been useful both internally and externally as we utilize both secret, private, and public groups. By offering access to an early group we have seen the site's value as individuals share personal experiences, ask questions and help one another.
I was very pleasantly surprised at how straightforward the implementation was. Our account manager Eli did a fantastic job walking us through the setup process and sharing useful recommendations based on her experience. Platform administration has also been very easy, and Tribe has proved very effective in activating our user base.
We did receive some feedback from users that the platform could have been more intuitive, particularly in the way content is aggregated / displayed on the news feed.
We are primarily using it for employee engagement, and it has been fantastic. The customizable, automated leaderboard was a major contributing factor in our decision and so far it has paid off since we finished the implementation a couple of months ago. Overall, I've been very happy with Tribe.
№1 the ease of use of "Design Studio" which basically allows you to customize the community using block-based builder. №2 The platform has all in-built we needed features for a community. № 3 It priced about 1/2 of what the competitors were asking!
Can't come up with anything at the moment. it has comprehensive API which allows developers to build custom solutions on top of the platform, in case we want to develop custom solutions ( in the future)
Collecting feedback and keeping the community engaged and excited. It helps us connect to our customers in a deeper way and allows us to learn about their needs and how to serve them better.
I'm brand new to the SaaS community space, and honestly, Tribe was the right decision. I looked at some competitors that offered similar things, but at 2x the cost. I couldn't believe how incredible Tribe for the value.
I like that right when I'm about to say "Hmm..I wish they had this feature", the product team releases a video showcasing that they are literally ACTIVELY creating that feature. It's like they know what I'm thinking before I even think it.
Tribe is helping bringing a sense of community to the wonderful users of Proposify. It allows me to connect with our customers on a deeper level and find out what makes them successful, while being able to drive that sense of unity home all at once.