Zoho SalesIQ vs Help Scout
Take a look at how Zoho SalesIQ and Help Scout stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho SalesIQ scores 4.4 out of 5 from 250 reviews, while Help Scout has been rated 4.4 out of 5 from 401 reviews.
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At a Glance
Overview
Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and engage with their website visitors in real time. It offers a wide range of features including website visitor tracking, chat support, lead capture, and analytics. As part of the overall Zoho eco... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$10.00
/ month
Professional
$17.00
/ month
Enterprise
$25.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Reviewer's Segments
Small Business
72.8%
Mid Market
21.2%
Enterprise
6.0%
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
11
- Agile CRM
- Close
- CloudTalk
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Workspace
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jimdo
- Kinsta
- OnePageCRM
- PartnerStack
- Pinecone
- Provide Support Live Chat
- Shopify
- SurveyMonkey
- Testimonial
- Wix
- Zoho Assist
- Zoho Campaigns
- Zoho Flow
- Zoho Marketing Automation
- Zowie
Total integrations:
13
- Agile CRM
- Close
- CloudTalk
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Workspace
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jimdo
- Kinsta
- OnePageCRM
- PartnerStack
- Pinecone
- Provide Support Live Chat
- Shopify
- SurveyMonkey
- Testimonial
- Wix
- Zoho Assist
- Zoho Campaigns
- Zoho Flow
- Zoho Marketing Automation
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software and Customer Self-Service Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
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